1 to 24 of 24 Journey Map Jobs in London

design seamlessly into product development and company initiatives.**User-Centric Design**: Champion a user-centric design approach, leveraging user research, target business personas, journey maps, and usability testing to inform strategic design decisions and product improvements.**Design Excellence**: Oversee the entire design process, from concept to launch, ensuring more »

You bring curiosity, empathy, and a sense of humour to everything you do. Responsibilities: Articulate users’ needs, tasks, and goals into user stories, journey maps, and user requirements. Develop effective user interfaces and interaction patterns to help users achieve their goals. Perfect, evolve and maintain design systems while more »

customer needs, pain points, and solution options 🔰 Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis 🔰 Establish customer journey mapping to guide product development; then validate that learning with user testing 🔰 Translate product vision into a roadmap containing well-defined, prioritised features that more »

You bring curiosity, empathy, and a sense of humour to everything you do. Responsibilities: Articulate users’ needs, tasks, and goals into user stories, journey maps, and user requirements. Create wireframes, storyboards, and screen flows. Develop effective user interfaces and interaction patterns to help users achieve their goals. Design more »

strategies. Product Skills: Previous experience managing product conception, strategy, discovery, development, go-to-market, and growth cycles. Working knowledge of agile, backlogs, personas, journey maps, and strategic roadmaps. Demonstrated ability to leverage market research, data analytics, UX principles, design thinking, feedback, contextual inquiry, and financial acumen to drive more »

SQL, database analysis and management and data warehousing Significant technical understanding of business analysis frameworks, benefits management, business processes modelling, requirements analysis, user journey mapping, persona creation, and functional decomposition Confidence in leading the discovery process and designing analytical approaches to suit the nature of the work and more »

Knowledge . Ability to create high quality functional documentation and strong requirements gathering skills. Ability to elicit requirements through value stream and customer journey mapping. A good mixture of business analytics and solution design skills. Ability to transition requirements through vendor selection to initial solution design stage. Develop more »

surveys and ethnographic studies Analyse research findings to provide actionable insights and recommendations Collaborate with design and product teams to develop user personas, journey maps and wireframes Present findings and recommendations to key stakeholders provided specific cultural context. YOUR SKILLS AND EXPERIENCE Fluent in German and English Proven more »

EXPERIENCE Experienced user of tools such as Figma User experience expert with a history of driving business improvement across multichannel client journeys Customer journey mapping experience User research and usability testing experience BENEFITS Up to £65,000 Flexible hybrid working pattern Opportunity to grow and develop your career more »

collaboration and communication skills for cross-functional teamwork. Creative problem-solving abilities to address customer challenges and improve retention. Deep understanding of customer journey mapping and targeted content creation. Benefits: Flexible working arrangements 25 days annual leave + Extra day added on for every year of service Days more »

the business. Ability to create high quality functional documentation and strong requirements gathering skills. Ability to elicit requirements through value stream and customer journey mapping. Additional appropriate certifications are beneficial (including: P3O, SAFe, Less, APMP International - BA, Agile BA Practitioner, BCS Certificate in Business Analysis/Modelling Business more »

user-centric solutions, fostering effective communication and cooperation Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from customer journey maps, product roadmaps to digital products that meet client objectives Build strong, lasting relationships with your clients and identify and act on opportunities within more »

leading everything from social media or launch campaigns to DM and web build. We also provide very senior strategic planning for clients, customer journey mapping and helping clients to envision their future business, beyond just communications. OUR CULTURE: The VCCP Partnership has a unique culture, and we are more »

deliver impactful products that resonate with the mission, driving innovation and setting new industry standards. Core Responsibilities Own the product vision, strategy, and road map, identifying new product to improve revenue opportunities. Develop and deliver a comprehensive product strategy to support PRI strategic priorities . Manage the development of … and use data to inform product decisions and make recommendations. Expertise in business analysis methodologies, tools, and techniques focusing on requirements elicitation, user journey mapping, and validation. We particularly welcome candidates from under-represented groups, including Black, Asian, and other People of Colour, those with visible or non more »

on activities like stakeholder and user interviews, surveys, competitor/peer analysis and other techniques. Work together to create affinity maps, personas, user journey maps and other documentation to visualise research and testing results and share insights with colleagues. You will define measurable KPIs and formulate prioritised hypotheses … in the research and testing aspect of the role Able to clearly visualise research and testing results, e.g., using affinity maps, personas, user journey maps and other techniques Knowledge of industry-standard research methods and experienced in planning, recruiting for and conducting moderated and unmoderated user testing Confident more »

on activities like stakeholder and user interviews, surveys, competitor/peer analysis and other techniques. Work together to create affinity maps, personas, user journey maps and other documentation to visualise research and testing results and share insights with colleagues. You will define measurable KPIs and formulate prioritised hypotheses … in the research and testing aspect of the role Able to clearly visualise research and testing results, e.g., using affinity maps, personas, user journey maps and other techniques Knowledge of industry-standard research methods and experienced in planning, recruiting for and conducting moderated and unmoderated user testing Confident more »

technical KPIs. Support the delivery and rollout of a new global website. Define, build and manage the website product roadmap – covering key value journey adds, integrations and customer journey improvements. Partner with our Marketing Technology Product Manager to ensure we can leverage and integrate out wider … level of services, quality and value. Essential competencies: Proven enterprise website management – 6+ years’ experience, preferably in B2B tech/SaaS market. User journey – creation and management of optimised journeys for key audiences. Use case – definition, collection and prioritisation (including management of backlog with stakeholders). Highly numerate … to inform decision making and presenting those to others. Technical skills and insight to support integrations with other key platforms in the customer journey e.g. Eloqua, Salesforce, GoToWebinar etc. Excellent and demonstrable collaboration skills. Passion for building great products to solve customer and business problems. Excellent communication skills more »

be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the … prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT … brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to take ownership and more »

be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the … prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT … brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to take ownership and more »

be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the … prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT … brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to take ownership and more »

be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the … prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT … brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to take ownership and more »

be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the … prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT … brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to take ownership and more »

framework should outline key principles, methodologies, and best practices for understanding and optimizing the holistic human experience.Customer Journey Mapping: Lead efforts to map out the end-to-end customer journey, identifying touchpoints and moments of interaction where human experiences are shaped. Use insights from journey more »

Programmatic Campaign Manager 68,000 - 75,000 City – Hybrid working My client is an online gaming and sports betting brand, they are going through exciting growth and are looking for a Programmatic Campaign Manager to join the team. The successful more »