1 to 11 of 11 Knowledge Management Jobs in London with Remote Work Options

Head of Global Knowledge Management - AFRY Management Consulting About the role: This newly created senior role builds upon strategy planning already conducted internally and is located in Vantaa or other European AFRY Management Consulting offices like London, Madrid, Berlin, Stockholm, Oxford or Milan - based on the … candidate s preferences. In the short to medium term and to ensure the knowledge foundations are in place the role will be hands-on, tracking and coordinating the capture of project knowledge, maintain the knowledge hub, reviewing the quality of knowledge content, and developing templates for … knowledge capture. As well as disseminating and communicating knowledge across the business, ensuring it reaches the right audience. (E.g., via a newsletter, knowledge-sharing events, digital communication tools, etc.), and leading the creation of topical and thematic communities of practice, and coordinate their growth and development. In more »

Knowledge Management Team Lead - Remote (UK) Salary: up to £50,000. About the Company We're a leading innovator in commercial software solutions designed specifically for IT service and cloud computing providers. The Opportunity We're seeking a passionate and experienced Knowledge Management Team Lead to … spearhead the development and ongoing success of our knowledge platform. In this leadership role, you'll play a pivotal role in fostering efficient knowledge sharing and documentation across our organization and with valued clients. What You'll Do Lead the management, curation, and continuous improvement of our … knowledge platform, ensuring accessibility, relevance, and user-friendliness. Champion best practices for creating, sharing, and updating internal and external documentation. Oversee the creation, review, and update of software product documentation, collaborating with stakeholders across the company. Develop and implement a comprehensive knowledge roadmap, ensuring both new and existing more »

Reporting to the I&M Coordinator (IMC), the role is to act as Senior I&M Data Manager (DM) responsible for SCS's Data management service, databases, and I&M software platform for the duration of the project. This role will handle multiple aspects of administration, deployment, maintenance and … SCS procedures and software. The Senior I&M Data Manger will be a key person in SCS's team, responsible for the configuration and management of the I&M Database and software platforms, providing management and support to the SCS Data Managers and technicians to ensuring consistency on … data management across SCS, and ultimately ensuring SCS is able to comply with Hs2's contractual requirements relating to I&M data management. Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who more »

all tickets within SLA and serve as an escalation point for junior team members. Your responsibilities will also include implementing internal improvements and overseeing knowledge management and documentation. About You: To be successful in this role you will need: At least 5 years of experience on an IT … Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and … products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning). Strong understanding of Windows Server Operating Systems, Windows and MacOS. In-depth knowledge of laptop/desktop hardware troubleshooting. Practical knowledge of troubleshooting TCP/IP, DNS, DHCP, Active Directory, Exchange, and WDS. Practical Knowledge more »

of contacts Identify customers’ digital maturity level through a consultative approach, acquire business requirements, and prepare solution proposals Manage all sales leads using sales management tools Engage Customer Success and Solutions departments to ensure validity of all sales proposals, scope of work and customer requirements, pricing, planning of projects … work with Customer Success to hand over all signed-off customers in preparation for the delivery of services, customer enablement and on-going account management Proactively attend and participate in periodic company/team meetings to provide pipeline and revenue forecast updates, provide updates and obtain health check updates … on other matters including state of business, escalation updates, opportunity discoveries and executions Product Enablement and Knowledge Management Acquire knowledge and maintain certification for all relevant marketing technologies Conduct product demonstration of the marketing technologies and/or other FiveStones products and services What do you need more »

for our clients in the professional services sector. You will play a vital role in delivering exceptional customer experiences, covering remote and onsite support, management of endpoint devices and solutions, management and maintenance of cyber security tools, support and administration of on-premises and cloud infrastructure and network … support channels using our professional services automation tool, demonstrating patience, empathy, and technical expertise. Support our managed infrastructure and cyber clients, through daily proactive management tasks, as well as in response to incidents and monitoring alerts covering minor issues to major business critical incidents. Operate to defined SLA, OLA … and KPI models, in alignment with ITIL best practice and client commitments. Develop and maintain documentation and knowledge management of client and internal systems and processes, using designated documentation tools such as IT Glue and Lucid Charts. Deploy patches, firmware and software updates to business critical internal, cloud more »

for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so … Ops team, Technical Architect, and third-party suppliers Developers to solve more challenging issues. 7. Lead, manage and maintain GLA-wide IT issue and knowledge management systems. Provide technical support up to second level, and proactively liaise with external expert partner for third level support. 8. Work with … the development operations team during software release management. Take full responsibility for technical release management tasks assigned as part of the release management process. 9. Proactively produce and maintain technical and warranty documentation for all GLA digital services, work with external third-party suppliers and cloud service providers more »

infrastructure environments Demonstrable Azure implementation and optimisation experience Understanding of Azure protocols and how best to manage and configure them to support cloud services. Management and optimisation of Office365 and Active Directory services, ensuring secure, efficient, and reliable network resources and user identity management. Provide ongoing operational support for … support channels, demonstrating patience, empathy, and technical expertise. Leverage monitoring tools to detect, respond to and troubleshoot infrastructure performance and reliability issues. Use vulnerability management tools to scan for and remediate vulnerabilities across client infrastructure, deploying patches, firmware and software updates as part of the remediation process. Monitor, manage … defined SLA. Operate to defined SLA, OLA and KPI models, in alignment with ITIL best practice and client commitments. Develop and maintain documentation and knowledge management of client and internal systems and processes, using designated documentation tools such as IT Glue and Lucid Chart. Maintain accurate and up more »

components. - Set and uphold development practices such as code reviews and retrospectives. - Design and implement the technical platform for developer working practices, including build management and release management. - Contribute significantly to technical roadmaps in collaboration with all stakeholders. - Master application architecture and functionality, continuously seeking improvement opportunities and maintaining … for production environments, emphasizing resilience and security. - Proactively respond to team demands and challenges, prioritizing solutions and managing user/customer expectations. - Encourage strong knowledge management across applications, ensuring all documentation is centrally stored and frequently reviewed. Required Knowledge and Experience: - Proficiency with .NET Framework 4+, .NET … Web APIs - Experience with Angular or AngularJS, MVC 4.0 - Proficient with SQL Server 2016 and above - Familiarity with Entity Framework (EDMX, Code First, Migrations) - Knowledge of Test-Driven Development and automated testing - Experience with Continuous Integration using tools such as TeamCity and Octopus Deploy - Strong understanding of LINQ (to more »

E-Disclosure Project Coordinator - Knowledge Management Salary 75-80k depending on experience Hybrid work 3 days Office 2 WFH International Law firm in the city of London have an opening for an E-Disclosure Project Co-coordinator. Experience required Experience of working at a law firm (essential … and preferably also an eDisclosure vendor. Previous experience of eDisclosure of at least project management level is essential. An understanding of the legal framework of eDisclosure, existing rules, protocols, practices, and relevant legal and industry standards is essential. Excellent knowledge and experience of Relativity, NUIX, SQL, SharePoint, MS more »

International law firm is looking to recruit an eDisclosure Project Co-ordinator to join their busy and expanding eDiscovery/Knowledge Management practice department in their London office: £80,000 permanent salary Hybrid working (3 days office/2 days remote) Stunning City based location The eDisclosure Co … they deliver an efficient, consistent and high-quality approach to eDisclosure (Litigation and Arbitration), Data Subject Access Requests (DSARs) and investigations and provide client management and support with limited supervision for a wide variety of matters. eDisclosure Project Coordinator responsibilities will include: Recommend and deliver technical solutions, e.g., on … their clients Assist and enable fee earners to work with document review software Train fee earners in the use of Relativity and early case management platforms Give on-going support to fee earners during eDisclosure projects to ensure that users understand the software and eDisclosure processes Respond to technical more »