76 to 100 of 251 Process Improvement Jobs in London

data to identify patterns and root causes of customer dissatisfaction. • Collaborate with cross-functional teams to gather insights and perspectives on complaint issues. • Evaluate process deficiencies, communication breakdowns, and customer expectations to determine accurate root causes. • Identify opportunities for process improvement based on complaint analysis, industry best … practices, and benchmarking data. • Participate in cross-functional teams and process improvement projects to drive systemic changes and enhance customer satisfaction. • Develop and implement corrective and preventive actions (CAPAs) to address root causes and prevent recurrence of complaints. Ideal Candidate If you thrive on data analysis and enjoy … driving continuous improvement and enhancing customer experience, this role is for you! You should have a keen analytical mindset, a strong background in statistical analysis, and excellent problem-solving skills. The ability to synthesize complex data into actionable recommendations is essential. Essential Qualifications • Experience in root cause analysis, quality more »

areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. Job Description Job Description The Global Process Owner (GPO) Team are responsible for finance transformation and standardisation at Informa. Part of Global Business Services (GBS), the teams' strategic objectives include driving … process efficiency, global consistency, implementing best-in-class technology and ensuring adequate control and governance is in place, to support the Informa business needs. The GPO team will support large scale change projects including integrations, mergers and acquisitions, whilst also helping to drive a continuous improvement mindset across … the shared service centre teams. The Global Process Expert (GPE) is responsible for the end to end process in their assigned process stream. They must lead and facilitate their process community to ensure that the needs of the business are being identified, evaluated and prioritised. The more »

About Wipro: Wipro’s dynamic approach to people, process, and technology has led them to be an industry leader for decades. Additionally, since 2006, Wipro has helped companies power their business with the cloud. We provide professional services that help enterprises move faster, rethink processes and change the way … that provides you with possibilities to be part of the consulting and advisory services team that brings innovation and value to clients around business process transformations, process benchmarking, process mining, SaaS Cloud implementations, Application, Technology re-imagination etc.? If so please come and be part of the … Process & Enterprise Transformation, Advisory and Consulting team at Wipro. It’s an opportunity to work alongside fellow industry experts and create impact on critical transformation programs that help our clients solve some of their most complex business problems. The consulting programs spread across a range of industries and clients more »

and good technical troubleshooting skills. Press play and let us design future technology together! Job Description Your influential mission. You will... Pro-actively participatein process improvement and process automation Participate in releases and deployment to various environments Maintain well-documented notes for post RCA Sustain the process more »

completed before delivery to clients or stakeholders. Stakeholder Liaison: Communicate with clients (where required) or stakeholders regarding project progress, timelines, and changes or updates. Process improvement: Surface and report on workflow process challenges Project manage (customer facing where required) larger projects that have lots of moving parts … that guides are kept up to date which supports the processes above, training individuals and teams and taking onboard feedback and translating that into process or system improvement requirements where required Resource Sourcing: Work with internal stakeholders to understand the skills required to deliver customer work. Source appropriate more »

will be responsible for checking and reviewing complex calculations, as well as communicating the results to consultants and wider support teams. Contribute to continuous improvement by developing and delivering knowledge sharing/training/process improvement initiatives and co-ordinate new process rollouts across locations. Develop more »

deploy engineering strategy, standards and direction, providing specialised technical guidance, mentor and develop our Engineering Managers and Team Leaders, and spearhead campaigns and business improvement initiatives to achieve optimal KPI performance. Join us and make a significant impact on our engineering operations and overall service delivery. Key Responsibilities Improvement … aligning with Head of Operations on technical performance and delivery SME for engineering and lead on Service Review Meetings with suppliers/OEM’s Improvement campaigns and recovery glidepaths using data analysis to drive strategic actions. Conduit and control between Purchasing/Procurement/HR who all have direct … deployment and roll-out Delivery of core shared capabilities e.g. Body & Engine Shops/CMF/Training Academy Ownership of Lean, Technical campaigns and Process improvement Operational controlling of standards adherence (Process Confirmations/Auditing). Help to ensure Engineering Managers deliver an excellent and cost-effective more »

projects PMO and project management activities, producing RAID logs and managing risks to timelines and budgets Design and delivery of Target Operating models (TOMs) Process-mapping and analysis, leading process improvement initiatives Organising and enabling workshops for stakeholders to gather business requirements, leading to the creation of … business analysis or management consulting experience and possess some or all the following skills and attributes: Analytical skills and experience of data analysis and process mapping. Advanced communication skills, and the confidence to liaise with a variety of stakeholders with differing priorities. Experience gained in a large, complex organisations … office systems and/or stock exchanges or entities operating in electronic trading and post-trade, and have the ability to design operational/process models for new products. Italian and English more »

under various conditions. Reporting: Provide comprehensive management information, reports, and updates on risk management dashboards to assist the bank in controlling its risk profile. Process Improvement: Identify areas for process enhancement within the risk management framework and implement new methodologies and tools to strengthen our risk assessment more »

network, and enable efficient management of a large global logistics system. This individual will work with technical and business teams to optimize planning, execution, process improvement and track progress against goals. This role requires an individual with excellent analytical abilities as well as outstanding business acumen and comfort … support implementation (role varies by opportunity). · Analyse and visualize large scale geo-spatial logistics and transaction data to determine user behavior or delivery process problems, and output solid analysis report with recommendation. · Serve as liaison between the WW Planning and Analytics team and the operations business teams to … packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modelingPreferred qualification - Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases more »

other special projects or duties when required Delegation of task to junior members of PM/Hosting teams specifically for their development. Participate in process improvement & development initiatives What we offer: Competitive compensation + quarterly bonus Entrepreneurial culture – High performers are recognized and rewarded Fantastic growth potential Casual more »

the end-to-end production of interactive dashboards to provide accurate and timely reporting to global client stakeholders.Monitor and implement solutions for automation and process improvement through data transformation and pipelines, refinement of back-end scripts, and other techniques such as automated PowerPoint creation.Apply data quality checks to more »

regulatory requirements, and industry best practices. This role requires a strategic thinker who can manage day-to-day operations while also identifying opportunities for process improvements and cost savings. The Insurance Operations Manager will be responsible for overseeing a team of professionals, ensuring compliance with all relevant regulations, and … seamless operations. Handle escalated customer issues and complaints. Manage relationships with external partners and vendors. Prepare and present operational reports to senior management. Implement process improvements to enhance efficiency and reduce costs. Ensure accurate and timely processing of claims and underwriting. Maintain up-to-date knowledge of industry trends … Strong communication and interpersonal skills. Ability to work under pressure and meet deadlines. Proficiency in insurance software, bordereaux and Microsoft Office Suite. Experience with process improvement methodologies. Strong organizational and multitasking skills. Attention to detail and high level of accuracy. Ability to handle confidential information with integrity. Customer more »

to commercial functions within the organisation across a wide range of projects. * Leveraging your expertise in data analytics to contribute your own ideas towards process improvement initiatives. * Maintaining documentation relating to BI processes and procedures. The candidate. * 2 years + experience in a commercially focussed analytical role. * Proficiency more »

in line with each vertical’s best practices. Role Responsibilities Work with stakeholders at all levels across the business to gather and document business process and technology requirements. Conduct requirements gathering through workshops, interviews, and job shadowing. Analyse existing business processes and identify opportunities for improvement. Work with Project … and project plans that outline project scope, objectives, and timelines. Work with technical teams to design and implement solutions that meet business needs. Create process maps, data flowcharts, and other documentation to support process improvement initiatives. Capture and management of business requirements in ADO for projects delivered … at least 3+ years’ experience of working within a relevant role. Experience in full project life cycle preferably in an Agile environment. Experience in Process Mapping, Re-engineering and Systems implementation. Experience in Stakeholder and Vendor Management. Skills & Abilities Outcome focused. Self-motivated and enthusiastic. Good team player but more »

using your skills in strategy execution, you will own and deliver the transformation for our clients. Skills in operating model design, business analysis, business process and organisation design will all be learned, developed and tailored for our clients’ needs. • Customer Experience - from social networks to YouTube Channels, and from … to help our clients use digital technology to transform their businesses. You will shape and drive end-to-end digital transformations across business, technology, process and people, creating value by reinventing the core of our client’s businesses. This work includes gathering and analysing information, formulating and testing hypotheses … technologies (data analytics, automation, artificial intelligence, cloud migration, blockchain and digital twins..) and ability to integrate Digital Transformation into other service offerings such as process improvement or operations excellence, stakeholder engagement, change management;• Experience in transforming mainly businesses through enabling technology and transforming the way clients operate. You more »

with IT teams, vendors, and other stakeholders to ensure successful project execution.  Prepare project documentation, including project plans, status reports, and post- implementation reviews. Process Improvement:  Identify opportunities for improving business processes through the effective use of IT infrastructure.  Develop and recommend solutions to enhance operational efficiency, reduce … costs, and improve service quality.  Work with business units to implement and monitor process improvements. Technical Support and Troubleshooting:  Provide technical support and expertise in resolving complex infrastructure-related issues.  Liaise with IT teams to ensure issues are addressed promptly and effectively.  Develop and maintain comprehensive documentation of systems more »

limitations -Create a workflow with shared efficiencies—setting up the client as well as the internal TransPerfect localization management Support in the pre-sale process for TransPerfect products and solutions. -Demo applications with the intent to showcase premium features -Manage discovery conversations with sales or with clients directly -Transform … accordingly. Analyze trends and track improvements with transparent communication. Be results-oriented and self-motivated to bring projects to completion. Collaborate with any other process simplification and optimization initiatives taken by the TechOps team. Initiate process improvement projects where necessary to drive the team and business forward. more »

customer satisfaction. The Director of Index Technology Service Management plays a critical role in aligning technology delivery with business operational objectives, in driving continuous improvement to enhance service quality and customer satisfaction.The Index Engineering group is responsible for the technology driving the STOXX and DAX index brands, calculating thousands … escalations.Establish and maintain strong relationships with internal stakeholders to understand how the Index Technology services support them and could be improved.Process ImprovementIdentify areas for process improvement and efficiency gains with the Index Technology service delivery framework.Implement best practices required to support an efficient function and meet regulatory requirements … and drive continuous improvement initiatives.Team ManagementLead, mentor, and manage a team of IT professional responsible for service delivery and support. Foster a collaborative and customer-focused culture with the Index Service Management team.Recruit, onboard, and retain top talent to enhance the capabilities of the team.Incident and Problem ManagementCreate and more »

Product Manager to join their team. This role is high profile. interating with all senior stakeholder and c-suite and needs someone with strong process improvement experience! You will have a key focus on: Managing 4-6 non-permanent team members. Identifying and implementing improvements to our processes more »

budget. with IT teams, vendors, and other stakeholders to ensure successful project execution. project documentation, including project plans, status reports, and post-implementation reviews. Process Improvement: opportunities for improving business processes through the effective use of IT infrastructure. and recommend solutions to enhance operational efficiency, reduce costs, and … improve service quality. with business units to implement and monitor process improvements. Technical Support and Troubleshooting: technical support and expertise in resolving complex infrastructure-related issues. with IT teams to ensure issues are addressed promptly and effectively. and maintain comprehensive documentation of systems, processes, and solutions. Stakeholder Communication: as more »

with IT teams, vendors, and other stakeholders to ensure successful project execution. · Prepare project documentation, including project plans, status reports, and post-implementation reviews. Process Improvement: · Identify opportunities for improving business processes through the effective use of IT infrastructure. · Develop and recommend solutions to enhance operational efficiency, reduce … costs, and improve service quality. · Work with business units to implement and monitor process improvements. Technical Support and Troubleshooting: · Provide technical support and expertise in resolving complex infrastructure-related issues. · Liaise with IT teams to ensure issues are addressed promptly and effectively. · Develop and maintain comprehensive documentation of systems more »

with IT teams, vendors, and other stakeholders to ensure successful project execution. Prepare project documentation, including project plans, status reports, and post-implementation reviews. Process Improvement: Identify opportunities for improving business processes through the effective use of IT infrastructure. Develop and recommend solutions to enhance operational efficiency, reduce … costs, and improve service quality. Work with business units to implement and monitor process improvements. Technical Support and Troubleshooting: Provide technical support and expertise in resolving complex infrastructure-related issues. Liaise with IT teams to ensure issues are addressed promptly and effectively. Develop and maintain comprehensive documentation of systems more »

suite of business processes/procedures to enable clients to fully adopt our SaaS proposition into their business.Enabling a positive engagement/on-boarding process by working with customers to fully utilise the processes delivered within our service proposition.Understand operational risks in Banking and the required key controls needed … in business processes and procedures to mitigate them.Identifying and implementing process improvement opportunities to optimise client’s employee and customer experience.Works collaboratively with other members of the team to facilitate, explore, and create optimal business processes/procedures integral to ensure the SaaS proposition addresses our client’s … new and improved ways to enhance our SaaS proposition based on knowledge of the business processes, banking products, systems, and business needs.Is the business process expert responsible for all core banking products, including emerging market trends and European market regulations.Ensures that functional and non-functional requirements are prioritised to more »

days from home Our client is a world leading technology and logistics business. They are seeking a Finance Manager with a passion for process improvement, business partnering and stakeholder management to support their EU Middle transportation network. They are continuously innovating on behalf of their customers to deliver … optimise cost whilst improving the customer experience. You are a person who enjoys operating in a dynamic, fast changing environment. You are able to process complex and, at times, ambiguous data, identifying and addressing key risks and helping operations to develop efficient customer centric solutions. You will have a … analytical field experience 6+ years of building financial and operational reports/data sets that inform business decision making experience – 6+ years of creating process improvements with automation and analysis experience Preferred experience 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing more »