for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Releasemanagement, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the … effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full understanding of the query and/or issue raised Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage … s) Provide timely updates to the customer regarding the status of their queries and/or issues Manage Major Incidents by following major incident management process & communication (customers & internal management) Manage Service Desk tickets following ITIL guidelines as outlined in the Service Desk Call handling procedures or as more »
the business grow and reach new heights. Responsibilities: Provide technical guidance Manage software life cycle Ensure QA & testing is complete before business approval Oversee releasemanagement Maintain technology & security standards Stakeholder management Required Skills: 5+ years of development experience Familiarity with TypeScript, React, Apache NiFi, GraphQL, or … Postgres is desirable. Proficiency in Atlassian's Jira and Confluence is desirable. Strong communication and time management skills Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. more »
Lead. You will analyse a variety of applications to understand the installation, configuration, functionality, interoperability and security aspects of software to produce technical and releasemanagement documents to support the deployment and subsequent support of the application. Clearance: You will need to hold active, current DV Clearance. Working more »
a Senior Analyst Developer you will be joiing the Data Archiving product team in a role that combines support as well as development/release management. You will be building, managing and maintaining AWS platform and also manage/provide guidance to other team members. Requirements - Experience in software … development l ife cycle - Knowledge of software engineering best practices - full software dev life cycle including Agile methodologies, coding standards, code reviews, source control management, build processes etc If you think you would be a good fit for the role, please apply. For more information about Senitor and the more »
London (city), London, England Hybrid / WFH Options
T Rowe Price
you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore … Optimize resource utilization and minimize unnecessary expenditure on IT infrastructure. Identify and implement cost-effective solutions to improve the efficiency of our IT operations. ReleaseManagement: Design and implement automated deployment and rollback procedures to mitigate risks associated with software updates. Monitor the performance of new releases and … address any issues that arise promptly. Lead the team that executes the release management. Monitoring: Design, implement, and maintain a comprehensive monitoring infrastructure to track the health and performance of our systems. Analyze monitoring data to identify potential issues and proactively troubleshoot problems before they impact Develop and implement more »
Home based role Help strengthen our Team as our Release and Deployment Management Engineer. Home based role. This is a great opportunity for you to be instrumental in supporting our development and management of our ReleaseManagement lifecycle service, within a fast pace and dynamic … environment, which includes scheduling, coordinating and the management of releases across the enterprise and our customers, spanning multiple software and hardware vendors. Releases will be inclusive of, but not limited to, vendor application updates/patches, operating system patches, security advisories/improvements, hardware (IOS & firmware), upgrades, projects and … programs. The role will be required to deploy and support ReleaseManagement policies, along with the processes behind the relevant policies and thereafter assist to provide overall ReleaseManagement and governance to the business and our customers. What You'll Be Doing: •Work with internal more »
SQL Server (T-SQL), PowerShell, HTML, JavaScript Should have working knowledge on Azure Service Bus and Rabbit MQ Proficient in CI/CD and releasemanagement using Azure pipeline (Infrastructure as Code using ARM templates). Should have experience in the implementation of microservice/micro database projects. more »
SQL Server (T-SQL), PowerShell, HTML, JavaScript Should have working knowledge on Azure Service Bus and Rabbit MQ Proficient in CI/CD and releasemanagement using Azure pipeline (Infrastructure as Code using ARM templates). Should have experience in the implementation of microservice/micro database projects. more »
Salesforce Sales cloud functionalities. Should have Salesforce SFDC Certification. Any experience in working with Salesforce SFDC Lightning would be useful. Have good experience in releasemanagement/ITIL process. You must have the ability to support customers and handle complex support queries. The Client is based in the more »
Job Description Release Manager with Nolio - City London Our Client is looking to recruit a Release Manager with experience of Nolio for the agile team to automate implementations for Investment Bank products utilizing the latest tools and technologies using Nolio. In this critical role the candidate will become … should have a passion for scripting and automation of high throughput processing systems for client side, middle and back-end systems. o Primary Skill - Release and Config Management, Use of Various deployment tools like Nolio Proven testing experience in an agile environment utilizing common agile tools and techniques … Previous proven experience in developing automated deployment processes Experience with JIRA Experience in ReleaseManagement and Deployments using Nolio Experience with version control software like GIT or Perforce Experience in C# (optional) Passion for learning new technologies Ability to work in a fast-paced, high-energy team environment more »
environment ensuring all applications are being fully supported in Test/Non production mode. 5+ years of experience in Test/Non production deployment management experience. This role is to support and execute deployments in non-prod environments Worked in complex , multi stream application environment To deploy builds into … non production environments To Work closely with Development and ReleaseManagement to solve complex Build/Deployment process throughout all phases of the software To ensure all changes fall within application maintenance windows Ability to create builds (Hotfix and/or full EAR) using the information provided by … identify processes in need of automation or scripting To Build and maintain automatic deployment scripts To be able to coordinate with different teams - Configuration Management team, DBA's, Customer Infra teams and Application Development teams as part of deployment execution Ability to understand various deployment release notes and more »
ISTQB and models for test maturity such as TMMi Expertise in Disaster Recovery test planning & execution Understanding of Test Environments Understanding of Configuration and ReleaseManagement Processes & Techniques Understanding of Test Data setup and delivery Understanding of Automation Framework & Techniques Understanding of one more databases such as Oracle more »
will suit a true technology expert on a development team as you will be responsible for everything from planning to delivering key features and management of those features. To be successful in the role you will need to quickly develop a deep understanding of the products and business goals … technical support documentation Experience of writing technical specifications/User Stories Experience of working within the full development lifecycle i.e. development, unit testing and releasemanagement Experience of source code repositories, code branching and version control systems e.g. GIT and TFS Technology Lead - Underwriting Technology Insurance Permanent London more »
will have experience as the technology expert on a development team where you were responsible for everything from planning to delivering key features and management of those features. To be successful in the role you will need to quickly develop a deep understanding of the products and business goals … technical support documentation Experience of writing technical specifications/User Stories Experience of working within the full development lifecycle i.e. development, unit testing and releasemanagement Experience of source code repositories, code branching and version control systems e.g. GIT and TFS more »
a strong all round knowledge it ITIL and SDM combined with excellent communication skills. Your background will have notable examples of work undertaking the management of 3rd parties and driving quality improvement. The company culture is excellent and you can take advantage of small things like finishing at lunchtime … relationship with the service provider. The IT Service Delivery Manager is the internal process owner of the core ITIL practices including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage … timely manner. Ensure accurate documentation is kept of Supplier agreements, CCN, and performance metrics. Work closely with the Infrastructure and Development teams on problem management Deliver reliable IT services including service desk and AV support. Co-ordinate supplier delivery to ensure that IT Services are delivered with minimal avoidable more »
Employment Type: Permanent
Salary: £60000 - £65000/annum Excellent Benefits including bonus
Workday Financials, Workday Adaptive, Coupa, Dell Boomi, Longview and Navan. For the systems above, you will be managing the delivery of security audits, access management, releasemanagement, and key rotation. Partner with the Finance team to improve existing systems and processes. Be the ambassador of change, able … a team across multiple systems. Own the roadmap of change and implementation for the team while periodic and BAU tasks continue. Owning the incident management across all Finance systems, be the first point of contact. Experienced in finance transformation projects/programmes where you are implementing systems and improving more »
improve the service, lower costs, and prevent unforeseen operational issues Ensure technical specifications are delivering to business requirements through stakeholder facilitation, document review and management of in-house and supplier resources and adhere to policies and technical constraints. Demonstrable expert experience in the design, implementation, and operation of solutions … and Power Platform apps. Possess a deep technical understanding of Dynamics 365 and supporting Microsoft technologies to clearly articulate features and benefits to senior management and/or colleagues alike in a “non-techy” way. Ability to propose changes to existing standards and strategies or introduce new approaches to … Familiarity with dev ops practices and technologies for the delivery of continuous improvements to a CRM platform. E.g. pipelines, code branching, cloud storage, and releasemanagement · Highly Desirable qualifications Technology certifications (Azure Solution Architect, Dynamics 365 F&O Apps Architect Completed relevant training paths and certifications in Dynamics more »