Summary: The ESI Litigation Support Analyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible for … Basic SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation Support Analyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce new … eager to grow in a fast paced entrepreneurial environment Highly analytical, enjoys working with computers About TransPerfect TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team more »
Summary: The ESI Litigation Support Analyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible for … Basic SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation Support Analyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce new … eager to grow in a fast paced entrepreneurial environment Highly analytical, enjoys working with computers About TransPerfect TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team more »
TechnicalSupport Consultant 83zero is partnering with a growing IT Solutions Provider who is looking for a TechnicalSupport Consultant onsite in Harrow Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking for individuals from hands-on … technical background, who have print management experience as well as strong O365 and Azure exposure. What's in it for you.. Competitive salary (depending on experience). Extensive support and training. Company laptop and mobile phone. 20 days annual leave (increasing yearly to maximum of 30 days after … including switches and firewall appliances. Arranging hardware returns (RMA). Occasionally visiting UK sites for on-site support. Conducting server patching and maintenance. Providing technicalsupport to a large international customer base via helpdesk, telephone, email, and remote assistance, collaborating closely with the support team in Europe. more »
Greater London, England, United Kingdom Hybrid / WFH Options
Follow The Oak Ltd
Role : Customer Success TechnicalSupport Manager (Data & Technology) Location: West London, UK (Hybrid 4:1) Sectors: Leisure, Sports & Physical Activity Salary & Package: Circa £42k Reporting to: Global CS Director Role Overview: The aim of Customer Success Support is to increase customer success by enhancing their platform knowledge … Responsibilities include: Maximising customer value to sustain business growth and profitability. Analysing customer data to enhance their experience and outputs. Triaging and resolving customer support tickets efficiently. Job Description The CS Technology Support Manager oversees the team that provides technical assistance to both internal staff and customers. … inquiries promptly in line with Service Level Agreements and core values. Responsibilities: Ensure consistent achievement of Service Level Agreement (SLA) targets. Manage the Tech Support team to align with SLA targets and improve workflow. Identify and communicate areas for improvement via the Daily Support Dashboard Collaborate with the more »
and support. We work closely with our customers, understand their needs, and provide customized solutions. - 4 local training centers dedicated to providing professional product technical training for our customers. - 2 local cooperative warehousing centers to ensure stable product supply. - 2 local research and development centers committed to continuous product … environmental protection - Collaborate with outstanding talents from around the world - Achieve your career dreams Job description: 1. Responsible for pre-sales/after-sales technicalsupport work, including but not limited to technicalsupport for customers in the development of sales opportunities, technicalsupport of the project delivery process and commissioning, as well as after-sales technicalsupport after delivery. 2. Timely processing of customer feedback product technical problems, responsible for tracking customer feedback technical problems and final solution, collect customer demand and feedback with headquarters R & D department more »
We are working with a multinational Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges and opportunities to showcase your technical expertise and problem-solving … skills. What You'll Do: Engage with VIP customers to address their technical inquiries and provide troubleshooting assistance for electronic products, particularly smartphones. Utilize your in-depth knowledge of hardware, software, operating systems, and troubleshooting techniques to deliver effective solutions. Handle escalated technical issues with efficiency and professionalism … electronic products, especially smartphones. Excellent communication skills, with fluency in spoken English. Strong problem-solving abilities and a customer-focused approach. Previous experience in technical customer service or support roles preferred. College Diploma or higher education level is required. If you are interested in exploring this role further more »
grid and on-grid applications). We are seeking a highly motivated and technically proficient individual to join our Business Development team as a Technical Business Development Support . This role will be instrumental in driving the development and execution of renewable energy projects, providing technical expertise … conducting market research, and supporting business growth initiatives. Main Responsibilities: Provide technical expertise and support throughout the project development lifecycle, including site assessment, feasibility studies, system design, grid application, and electrical studies. Collaborate with engineering teams to optimise project designs, ensuring compliance with industry standards and regulations. Conduct … technical analysis and evaluations to identify project risks, opportunities, and performance enhancements. Support the identification and evaluation of new business opportunities in the renewable energy sector, including market research, competitor analysis, and opportunity assessment. Assist in the preparation of proposals, presentations, and other materials for client meetings, conferences more »
Data Analysis | Database | TechnicalSupport | 3rd Parties | SW Licenses Salary: £35,000 Location: Onsite Monday to Friday - W14 (Kensington) Job Type: Permanent, Full-time My client based in Kensington are looking to recruit a Data and System Support candidate for their internal team. The role will be … a mixture of data analysis, reporting writing and software/systems support. The role: Support staff in their use of data and other systems provide up to date training as required, ensuring software is used accurately and in a standardised manner by all. Produce and manage reports upon request more »
TechnicalSupport Engineer - Based in Sutton £30000-£40000 + Benefits Leading IT Managed Service Provider are looking for a TechnicalSupport Engineer to join the team and work a wide range of private and public clients across the South-East. This role would suit a TechnicalSupport Engineer with extensive knowledge of the IT market and someone who us currently at 2nd or 3rd line level. Skills required for The TechnicalSupport Engineer 5+ years' experience in Networking and Microsoft packages offering virtual support on servers, workstations, and remote technology. Ideally … hold some Microsoft qualifications such as (MCP/MCTS/MCSA/MCSE) and be comfortable speaking to clients at all levels offering expert technical guidance in a calm and succinct manner. Technical knowledge to include Windows Server (Apply online only), Firewall and Switches, Microsoft 365. Full driving more »
EHV TechnicalSupport About the Role: Our esteemed client is seeking a dedicated EHV TechnicalSupport to join their team. This role is essential for ensuring quality assurance and compliance in new EHV installations. The successful candidate will work closely with the design team during the … design stage and support the operational project teams during the installation stage. Key Responsibilities: Collaborate with the design team to analyse products and systems during the design stage. Supervise the installation of cables. Monitor and audit cable and jointing teams to ensure compliance and quality standards. Conduct pre-works more »
EC2N, Broad Street, Greater London, United Kingdom
James Joseph Associates
Funds among their clients. The organisation is continuing to grow and as a consequence there is the need to hire an additional entry level Technical Application Support Engineer. You will be offered extensive support and training with the opportunity to progress into other technical teams within … Programming in any language, and you will have the desire and ability to learn about the type of trading and financial products the applications support The business also operates on an AWS Cloud Platform and you will be given training and exposure on this also. THE ROLE: Monitoring the … organised, responsible and not afraid to ask questions or pick up the phone to clients Enjoy both the responsive and proactive elements of the support role Enjoy solving complex problems Strong Technical ability for complex issue resolution and prioritisation Ability to work as part of a team and more »
Feltham, London, United Kingdom Hybrid / WFH Options
French Selection UK
FRENCH SELECTION UK German speaking TechnicalSupport Advisor Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham Ref: 4191TG Full time permanent position Working hours Mon-Thurs 8am 5pm, Fri 8am 3pm Hybrid working system* - 2 days in the office/… Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end … recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in German (written & spoken more »
Uxbridge, Greater London, United Kingdom Hybrid / WFH Options
Fortis Hosting
An experienced 1st Line TechnicalSupport Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy, IT support and procurement services to Private and Public sector organisations in the UK and internationally. The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate. The role involves resolving issues by finding solutions and replicating customers’ problems in-house. This is … and development teams to reduce any potential delays Conducting extensive troubleshooting to identify the root cause of an issue Responding to and analysing complex technical queries that may require deviation from standard procedures Directing clients through issue resolution, including occasional customer site meetings, providing status reports and regular updates more »
Employment Type: Permanent
Salary: £20000 - £23000/annum Staff pension, Hybrid working
An excellent opportunity has arisen to work for our established client in Harlow as a Biomedical TechnicalSupport Engineer. As the TechnicalSupport Engineer, you will be responsible for: Providing technicalsupport across all departments Managing spare parts data including the quality of data … suppliers to acquire accurate descriptions and pricing Perform data mining activities Occasionally assist on site engineers with Biomed equipment repairs and testing. The successful TechnicalSupport Engineer will have the following related skills/experience: BSc/HND/HNC in Engineering, electronics, or medical technologies Biomedical experience more »
City of London, London, Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
Nigel Frank International
A global specialist (re)insurance broker are looking for an experienced Application Support Engineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. This … you'll be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get … involved with everything from networking to 1st line support through to 3rd line work too - ultimately ensuring that applications run smoothly, that end users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Supportmore »
Job Description ServiceNow TechnicalSupport - London We require a ServiceNow TechnicalSupport Analyst with 8+ years (SA/M Level);- 2.5 to 3 years of ServiceNow relevant experience. Job Description : Service now Implementation Specialist & Admin Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional … Java Scripting knowledge and hands on experience on it. Hands-on with ITIL Process implementation. Service-now for custom Application Design & Development. Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows. Hands-on design, development and deployment experience with … different tools into ServiceNow. Hands-on to SNow Integration Good at creating required information for Reporting and Dashboards Knowledge of ITIL methodologies and processes. Technical Expertise : Creation of script based Assignment and Approval rule. Creation of Business Rule, UI Action by using Glide script. Creation of Glide Record object more »
Job Description TechnicalSupport Engineer - Holborn London As a TechnicalSupport Engineer you will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technicalsupport to the Company's rapidly growing global customer … base. The TechnicalSupport Engineer is a natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per month. The role will involve supporting both technical and non-technical end users, while also contributing to … paced environment. Shows initiative; works hard and leads by example as part of a greater team. Brings new ideas to the table about the support process and architecture; is able to implement them if needed! Great organization skills and ability to plan ahead. Must be a creative problem solver more »
Harrow, London, United Kingdom Hybrid / WFH Options
83zero Limited
83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking TechnicalSupport Engineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking … for individuals from a technical background, who have pre-sales experience or are interested in breaking into a full Technical Pre-Sales role. Your Responsibilities Providing technical presales support by telephone, email and online assistance . Working on projects, performing scoping, sizing and planning on technical requirements. Attending joint onsite/remote meetings and conference calls to help with technical queries. Performing online training, demonstrations and webinars. Creating and running hands-on technical workshops, attending exhibitions and regional conferences. Assisting with the completion of tenders. Evaluating, testing and performing competitive analysis of software more »
TechnicalSupport Engineer A brilliant opportunity for a talented Graduate or experienced support professional to work as a TechnicalSupport Engineer joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression, and prospects, this is a unique opportunity to work … minds in this field. On a daily basis, you will be working as first response to customer issues, triaging problems, and liaising with the technical teams through to resolution. Location: Central London– 3 days in office/2 days remote Salary: £28,000 – £32,000 + healthcare, pension etc. … Requirements for TechnicalSupport Engineer: A minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or more »
Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for an IT TechnicalSupport engineer within the IT department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This IT TechnicalSupport … is on a permanent basis and has become available due to continued growth and expansion. In this role, you will be the main IT technical person responsible for supporting all IT systems across the business. Role Responsibilities will include: 1st line technicalsupport for home users as … and when required. 2nd line technicalsupport for all on site users, including management of the Servers and Routers. Responsible in supporting the team in raising IT tickets inclusive of self-management of own tickets. Liaising between multiple departments and group IT. Conduct regular testing for any IT more »