Technical Support Analyst
- Hiring Organisation
- Manpower
- Location
- Luton, Bedfordshire, UK
- Employment Type
- Full-time
support a fast-paced automotive client. This is an excellent opportunity to work cross-functionally with design, quality, and engineering teams while developing your analytical and technical skillset. Key Responsibilities Manage and respond to service requests using ticket management systems Monitor and track incident tickets through to resolution Analyse … vehicle campaigns Collaborate with cross-functional teams to ensure timely responses and clear communication of issues Provide technical support to offshore call centre teams Skills & Experience Required Degree-qualified (or equivalent experience) Experience using ticket management tools (e.g. ServiceNow preferred) Strong Excel skills, including advanced functions and data ...