11 of 11 ITIL Jobs in Luton

where the critical path sits with a vendor. Experience of integration, API or data delivery between vendor systems and internal products. Service management grounding (ITIL or equivalent), particularly change, release and service transition. Experience supporting a team or function through a transition to product‐led working. Understanding of AI, automation ...

pragmatic technical solutions, and drive continuous improvement. Strong stakeholder management, communication, and consulting skills with the ability to influence engineering teams. Experience working within ITIL-based service management environments is desirable. #J-18808-Ljbffr ...

Shavlik or similar products. Experience supporting enterprise infrastructure services, including licensing and printing platforms. Basic network switch configuration experience. A good understanding of ITIL change management and controlled change processes. Strong troubleshooting and problem-solving skills.The ability to prioritise work across operational support and project delivery. Excellent communication skills ...

without direct authority and keep people informed during disruption. Experience in aviation, flight operations or crew technology would be useful, as would knowledge of ITIL, operational monitoring, observability or supplier-led environments. What matters most is your judgement, coordination and commitment to reliable operational service. What you’ll get Competitive ...

stakeholder management, communication and documentation skills. Desirable skills/knowledge/experience: Unit4 or Agresso certification. Experience with Agresso upgrades, migrations or implementation projects. ITIL knowledge or experience working in a managed service environment. Why Apply? This is an excellent opportunity to take a lead role on a business-critical ...

flight operations, crew apps, electronic flight bags (EFBs), safety systems, training platforms, or fuel efficiency tools. Knowledge of standard IT support frameworks (such as ITIL) or experience using tools like ServiceNow, Jira, and Confluence. A basic understanding of mobile device setups (such as iPads), MDM concepts, or regulatory compliance standards. ...

environments. Knowledge of core systems of record (e.g., AIMS, AMOS) and modern integration patterns (APIs, event-driven architecture). A grounding in Service Management (ITIL), particularly around problem management and service transition. Experience managing contractor-to-permanent transitions and formalising informal support models. What We Offer The opportunity to drive ...

time and quality. Strong stakeholder management, communication and documentation skills. Desirable : Unit4 or Agresso certification. Experience with Agresso upgrades, migrations or implementation projects. ITIL knowledge or experience working in a managed service environment. #J-18808-Ljbffr ...

operational support with project work, administering Citrix/VMware VDI, Windows Server, patching, backups and licensing/printing services, while following ITIL change processes. #J-18808-Ljbffr ...

first or platform-as-a-product ecosystem featuring published catalogues and self-service onboarding. Formal architecture training or certification, alongside a grounding in ITIL frameworks. What We Offer A high-impact role driving a core pillar of tech transformation at one of Europe’s leading airlines. A hybrid, highly collaborative ...

trends, capacity, and early warning patterns to eliminate technical debt and catch issues before they disrupt the airline network. Service Assurance & Governance: Execute standardised ITIL/ITSM processes across our application suite, working with vendors to maintain strict enterprise service ownership guardrails. Incident & Major Incident Management: Coordinate and escalation platform … Complex IT Service Experience: Proven background supporting business-critical, vendor-managed application services within live 24x7 operational environments. Structured Framework Knowledge: Strong understanding of ITIL/ITSM processes, particularly incident, problem, change, and service transition. Technical Literacy: Clear comprehension of application lifecycles, patch management, system integrations, data flows, and service ...