2 of 2 ITIL Jobs in Luton

orchestration, or service management tooling. Background selling into MSPs, service providers, systems integrators, or enterprise IT service teams. Knowledge of ITSM frameworks such as ITIL or SIAM. Why Join Us? A genuine opportunity to help build and shape a high-growth integration and automation practice within ITSM. Strong international presence ...

maintain accurate service information in the IT Service Catalogue and ensure all front-office services are delivered efficiently, cost-effectively, and in line with ITIL and SIAM principles. This role includes leadership responsibility for service desk, field support, and asset management teams. You will shape operational processes, drive service improvements … managed service, or outsourced environments Strong knowledge of IT asset management best practices Excellent stakeholder management and relationship-building skills Hands-on experience with ITIL and SIAM frameworks Experience in incident, problem, and change management Budget and cost allocation experience Business-focused, service-driven mindset Excellent communication and presentation skills ...