2 of 2 ITIL Jobs in Luton

stakeholder management, communication and documentation skills. Desirable skills/knowledge/experience: Unit4 or Agresso certification. Experience with Agresso upgrades, migrations or implementation projects. ITIL knowledge or experience working in a managed service environment. Why Apply? This is an excellent opportunity to take a lead role on a business-critical ...

fully documented in PSA tool Escalate tickets where necessary to 2nd/3rd Line support Update and create Knowledge Management documentation Required skills: ITIL knowledge Understanding of hardware, software, network and infrastructure technologies Office 365 support and administration Microsoft Windows 10/11 support and administration Proven experience … Technical certifications advantageous (Microsoft/Cisco/AWS/CompTIA) Clean driving licence and own car essential due to location Desirable experience: ITIL v4 Foundation Connectwise/IT Glue/Continuum/Brightguage Watchguard Firewalls DUO MFA Acronis Entry requirements: 3 GCSEs (or equivalent) at grades 4+ ...