Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with MicrosoftWindows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its More ❯
LU2, Stopsley, Luton, Bedfordshire, United Kingdom
Nouvo Recruitment
issues and solutions Deliver excellent customer service and communicate clearly with non-technical users Requirements: Previous experience in a 1st line support or helpdesk role (essential) Basic understanding of Windows OS, Microsoft Office, and network fundamentals Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills A genuine interest in IT and willingness to learn Due More ❯
a network environment (permissions, calendar sharing & delegation) is essential Knowledge of Active Directory (ADManager Plus) & Exchange Server, Intune and Azure. Knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10/11) Knowledge of Printer setups & maintenance is essential Professional approach towards duties and colleagues is essential Very strong communication and interpersonal skills is More ❯
all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex … with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate More ❯
and Safety matters related to IT. Additional Duties: Perform other duties as agreed with the Trusts IT Director. Desired Skills, Qualities, and Experience: Knowledge of PC hardware Familiarity with Windows operating systems Proficiency with the Windows Suite (Word, Excel, etc.) Strong communication skills Effective problem-solving abilities Flexibility and adaptability Good organizational skills Willingness to learn Ability to More ❯