Customer Service Jobs in Manchester

101 to 125 of 190 Customer Service Jobs in Manchester

Tutor- Permanent- Immediate Starts Available

Manchester, North West, United Kingdom
Pertemps Newcastle & Gateshead
Employability Tutor to join their expanding team on a full-time basis. This company delivers a range of training programmes in Employability, Construction(CSCS) Customer Service, Warehousing and Mental Health and Well-Being. The responsibilities of the Vocational Employability Tutor To deliver a good quality of education to … e.g. PTLLS, AET Level 2 English and Maths Qualification minimum Experience delivering Employability and Vocational training to 19+ Experience delivering Mental Health and Wellbeing, Customer Services, Construction(CSCS) would be highly desirable Please note- an enhanced DBS check is a requirement for this role. This position is being managed more »
Employment Type: Permanent
Salary: £24,000
Posted:

Head of Growth & Retention

Manchester, North West, United Kingdom
Walters People
is an exceptional opportunity to join a multi award-winning organisation that values its employees. The company provides exposure to a wide variety of customer service issues across different sectors, ensuring a dynamic and challenging work environment. The company is committed to the training and development of its more »
Employment Type: Permanent
Salary: £50,000
Posted:

3rd Line Infrastructure Engineer

Stockport, Greater Manchester, North West, United Kingdom
Chroma Recruitment Ltd
Microsoft 365 Intune VMware & Hyper-V AzureAD (Entra) Exchange Active Directory Veeam VoIP NAS & SAN Firewall management Day to day youll be: Delivering outstanding customer service through understanding the users needs. Providing technical support for a range of technologies and clients (From SMEs to Enterprise level) The point … of technical escalation for the 2nd line team and ensuring high levels of service are delivered and maintained. Taking full ownership of incidents and ensuring they are quickly prioritised appropriately Updating and creating technical documentation Mentoring the junior engineers Getting involved in project implementations, including planning and design through … your development thenplease apply with your CV. 3rd Line Support Engineer | IT Support Engineer | Infrastructure Engineer | Third Line Support | 2nd Line Engineer | Systems Engineer | Service Desk engineer | Infrastructure Analyst | Tier 3 Engineer more »
Employment Type: Permanent
Salary: £40,000
Posted:

Desk Adjuster/Adjuster Technician

Salford, Greater Manchester, North West, United Kingdom
Woodgate & Clark
a comfortable and professional working environment and plenty of support to develop your career. About us Woodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and, since 2015, has been part of the Van Ameyde Group, Europe's market leader … in international claims management. At Woodgate & Clark, we pride ourselves on our superior technical expertise and the quality of the service that we provide to our clients, whilst enjoying one of the highest ratios of qualified personnel in the profession. The Role – Desk Adjuster/Adjuster Technician: Following our … for an experienced Desk based Loss Adjuster, or Senior Claims Technician looking for career progression, to manage a range of Property claims effectively, providing service delivery within clients SLAs. The role offers a varied portfolio of claims, including Domestic, Heritage, High Net Worth, Places of Worship, Property Owners and more »
Employment Type: Permanent
Posted:

Junior Customer Support Consultant

Manchester, North West, United Kingdom
Hybrid / WFH Options
Datix Limited
Why we need you? The Junior Customer Support Consultant (or Associate Support Consultant, as we call it internally)is part of the Customer Support team, and there is a requirement to ensure the right processes, people and technology are in place to provide a 'first class service that is seamlessly integrated with the wider business. This is a fast-paced job role, where the Junior Customer Support Consultant will effectively handle customer enquiries, as well as managing complaints and issues. The customer service team provide a professional and engaging experience to our … our business and client and therefore you will need to ensure your personality, professionalism and engaging personality comes through in the form of exceptional customer experience. As a customer service advisor, you are responsible for providing a quick, effortless and exceptional customer service experience to more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

FS Transformation Learning Lead (12 months FTC)

Manchester, North West, United Kingdom
N Brown Group
Financial Services you will play a pivotal role in driving organisational transformation through effective learning strategies. We're committed to delivering high levels of service to our customers and achieving good customer outcomes. Main responsibilities will be to design, develop and implement learning initiatives using agile learning methodologies … at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our … and implementation of a comprehensive training programme using agile learning methodologies to meet the requirement of a transformation in our operating model impacting systems, customer journeys & operational processes * Identify and assess the learning needs across the Financial Services business in relation to the change in the operating model * Utilise more »
Employment Type: Permanent
Salary: £30,000
Posted:

Researcher Support Associate

Stockport, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
UK Biobank Limited
journey. This role is simply pivotal to that journey. The question is, are you the Researcher Support Associate to provide the high level of service delivery to our researcher population? Can you do it? The answer is yes, if you can provide first class administration support to assist in … when we move to Manchester Science Park) Is this You? Reporting into the Lead and Senior Associates, youll be experienced in delivering excellent customer service and/or service delivery in a fast-paced administration environment, proficient with using MS Office and CRM systems, passionate about meeting … a range of benefits here at UK Biobank, some of the highlights of those are: 26 days' annual leave (which increases with length of service) plus Bank Holidays Holiday buy scheme (buy up to 1 week of additional leave per year) A paid day off for your birthday (in more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Dual Fuel Engineer / Smart Meter Engineer

Manchester, North West, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:

1st/2nd Line Engineer

Wigan, Greater Manchester, North West, United Kingdom
In Technology Group Limited
and other channels Diagnose technical issues and provide solutions Work fast and efficiently to support the fast moving distribution of PCs to customers Provide customer service and liaise with other departments Skills and Requirements: Have a genuine interest in what they do (gamers, developers, like building PCs?) Willing … base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support/troubleshooting Excellent customer service and communication skills Strong written and verbal communication skills Office 365, Intune, Active Directory, Servers, Security Driving Licence and own vehicle If … this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Employment Type: Permanent
Salary: £22,000
Posted:

1st/2nd Line IT Engineer

Oldham, Greater Manchester, United Kingdom
In Technology Group
and other channels Diagnose technical issues and provide solutions Work fast and efficiently to support the fast moving distribution of PCs to customers Provide customer service and liaise with other departments Skills and Requirements: Have a genuine interest in what they do (gamers, developers, like building PCs?) Willing … base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support/troubleshooting Excellent customer service and communication skills Strong written and verbal communication skills Office 365, Intune, Active Directory, Servers, Security Driving Licence and own vehicle If … this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Employment Type: Permanent
Salary: £22000 - £26000/annum Great benefits included
Posted:

Digital, Data and Technology

Greater Manchester, United Kingdom
Hybrid / WFH Options
Clarion Housing Group
and Technology (DDaT) team. As part of our technology strategy, we have invested in a number of modern technologies including Microsoft Dynamics 365 for customer services and operations, a suite of enterprise applications, Microsoft M365 for our modern workplace technologies, Microsoft Azure, a large Fortinet SD-WAN and we … our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a number … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
Employment Type: Permanent
Posted:

Business Development Manager - Remote

Manchester, North West, United Kingdom
Hybrid / WFH Options
Forward Role
and exhibitions to promote product portfolio. Provide ongoing education to clients about product features and benefits including new product launches. Ensure clients receive exceptional customer service, responding to inquiries and resolving issues efficiently. Qualifications & Experience: Proven experience in business development, sales, or account management within the beauty or more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Field Service Engineer

Manchester, North West, United Kingdom
Ernest Gordon Recruitment
Field Service Engineer £28,000 - £30,000 + Company Bonus + Training + Progression + Overtime + Company Benefits Manchester Are you an aspiring Field Service Engineer who is looking for full technical training within a well-established, growing company offering a company bonus and overtime to increase … consumables and as such have big growth plans and stability for the future. Due to continual growth they are looking for a new Field Service Engineer to join their team and take the role forward. In this varied role you will be calibrating, maintaining, servicing, testing, and installing a … independently. You will work Monday - Friday 37.5 hours a week with overtime available to increase earnings. This varied role would suit an aspiring Field Service Engineer looking for a role offering full training and overtime to increase earnings. The Role: Calibrate, Service, Test, and Install Weighing equipment Full more »
Employment Type: Permanent
Salary: £30,000
Posted:

CNC Service Engineer

Stockport, Greater Manchester, North West, United Kingdom
Modus Personnel Ltd
Job Description We are seeking a skilled CNC Service Engineer to join our prestigious client based in Stockport! This is a field based role, and an excellent opportunity to join a well-established engineering specialist, that supply new machinery and work on various equipment for their large customer … multi-skilled (electrical bias) and has experience repairing CNC and Manual Machinery. This is a Full-Time, Permanent position! What youll be doing Inspect, service, repair, and commission a variety of CNC and Manual Machinery Maintenance of Milling Machines, Lathes, Grinders, Drilling machines etc Work will include Machinery Upgrades … Removals and Installations Perform both Electrical and Mechanical repairs (electrical bias) Work both individually and as part of a team of engineers Provide excellent customer service Drive the company van and maintain with necessary tools and supplies needed A mix of working in the workshop and out on more »
Employment Type: Permanent
Salary: £45,000
Posted:

French and Spanish speaking Customer Service Advisor

Manchester, North West, United Kingdom
French Selection UK
FRENCH SELECTION (FS) French and Spanish speaking Customer Service Advisor Location: Manchester Salary: up to £25,000 depending on experience, plus bonuses and benefits Ref: 144FR To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 144FR The company … A very well-established British supplier of manufacturing solutions Main duties: Provide support to the French and Spanish markets The Role: - Answer customer enquiries by telephone and email - Assist with the dispatch of parcels - Order processing - Prepare quotes and invoices - Earn commission by upselling and cross-selling The candidate … Fluent in French AND Spanish (written and spoken) Essential - Strong customer service experience - Excellent interpersonal and communication skills - Self-motivated and dynamic personality - IT literate (MS office) The salary: up to £25,000 depending on experience, plus bonuses and benefits French Selection, leading UK-based consultancy specialising in more »
Employment Type: Permanent
Salary: £24,000
Posted:

Income Officer

Rochdale, Greater Manchester, North West, United Kingdom
Blue Octopus Recruitment Ltd
36.25 Hours + Benefits + 30 Days Holidays + BH Full Time We currently have an opportunity for an Income officer to join our Customer and Communities Team, to provide a joined-up customer focused income service to all tenants, whilst supporting tenant sustainment. You will be … required to maximise income collection, ensuring performance indicators and service standards are met and maintained. Who are we looking for? Excellent customer focus and experience of providing a customer facing service to customers in an arrears recovery or similar role. Ability to translate customer needs … into service delivery and to gather, interpret and relay information from them. Negotiation and advisory skills to assist tenants to seek resolutions to their financial difficulties. Be performance focused and comply with company targets and deadlines. Microsoft Office skills, with the ability to produce documents to a professional and more »
Employment Type: Permanent, Part Time
Salary: £30,000
Posted:

Administrator

Manchester, North West, United Kingdom
Forrest Recruitment
for an Administrator to join an award-winning organisation based in Irlam (M44). This role will be providing administrative support to the Invoicing & Customer Services departments! Working hours 8am -5pm Role responsibilities: Update in-house company database and SalesForce Reviewing and process invoices from site deliveries. Verifying … accuracy of invoices against service contracts and purchase orders Resolving any discrepancies or issues with invoices Inputting invoice data into the accounting system Monitoring and follow up on outstanding invoices Maintaining organised records of invoices and payments Assist in generating financial reports related to invoicing Communicate with customers and … internal departments regarding invoicing queries Assisting with preparing and sending out customer returns Provide operational and administrative support which include day to day administration tasks, answering inbound calls and emails, generation of quotations and following them through to order stage and the handling of any complaints and acting on more »
Employment Type: Permanent
Salary: £26,000
Posted:

Online Merchandising Specialist

Manchester, North West, United Kingdom
In Technology Group Limited
that stock cover is acceptable. Responsibilities: Monitor key trading tasks such as stock management, fragmentation, and slow movers. Liaise closely with merchandising, operations, and customer service teams to improve efficiencies, trade, and customer experience. Take ownership of our WMS software and how it's utilised across the more »
Employment Type: Permanent
Salary: £24,000
Posted:

Apprentice Digital Engineering Technician

Lostock Lane, Lostock, Bolton, England
SEVERFIELD NUCLEAR & INFRASTRUCTURE LIMITED
have an expanding operation in India, which forms part of our international growth plans. We are founded on strong core values, committed to outstanding customer service and focused on growth at home and abroad. more »
Employment Type: Advanced Apprenticeship
Salary: £23,400.00
Posted:

IT Support Engineer

Manchester, United Kingdom
Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and … Office 365, Windows 10/11, VPN Familiarity with basic networking principles and troubleshooting - DNS, DCHP, TCP/IP Passionate about IT and providing customer service If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

Service Assurance Analyst

Greater Manchester, North West, United Kingdom
Jumar Solutions Ltd
Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ensure that new and changed IT Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such as runbooks, configuring … ITIL service support processes, support and RACI models, Disaster Recovery plans, and completing knowledge transfer. The successful candidate should be able to demonstrate: Proven experience of coordinating/managing Service Design and Service Transition activities for new and changed services Experience of collaborating with multiple stakeholders to more »
Employment Type: Permanent
Posted:

NEC Project Manager

Manchester, North West, United Kingdom
Hybrid / WFH Options
Morson Talent
documentation is correctly maintained in Oracle, UCM, Salesforce & Shared access platforms. Using best practices and knowledge of internal or external business issues to improve customer services. Producing the financial reports and project performance reports, including managing financial performance through Oracle. Managing production of Contractual Quality and Health & Safety documentation. more »
Employment Type: Contract, Work From Home
Rate: £450 - 550 per day
Posted:

IT Account Manager

Manchester, North West, United Kingdom
Connexa
Our client, a leading Unified Communications, Contact Centre, and Network Infrastructure solutions is hiring for an Account Manager. We aim to create exceptional customer experiences and drive business growth through innovative technology. Role Overview: As an Account Manager, you will work with Account Directors to enhance customer experience … of recurring revenues and develop incremental opportunities. Engage with customers to drive growth and manage renewals. Compile quotations and process orders. Collaborate with the service team for continuous improvement. Maintain CRM system (Salesforce) and stay updated on our portfolio. Technical Profile: Experience in UCC, UCaaS, CCaaS, Network Infrastructure, and … CX solutions. Understanding of mobile and WAN. Proven ability to achieve targets. Personal Attributes/Skills: Excellent customer service and communication skills. Proactive, collaborative, and goal-oriented. Technically curious with a good commercial sense. Self-motivated and able to work under pressure. We are an equal opportunity employer more »
Employment Type: Permanent
Salary: £30,000
Posted:

Onboarding Team Leader

Manchester, North West, United Kingdom
Hybrid / WFH Options
Interquest Group
to the success of our clients Onboarding Operations department. As a Team leader, you'll inspire and motivate your team to give the best service to their customers. Leading from the front, you'll showcase your finely tuned customer service skills daily. What is expected of the … styles - Ability to adapt to, and lead people through change - Able to make decisive decisions based on relevant data, considering both the business and customer outcomes. - Understanding of the end-to-end KYC/KYB and Business onboarding processes - Excellent written and verbal communication skills - Ability to balance workload … your public holiday allowance whenever works best for you) - An extra day's holiday for your birthday - Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off - 16 hours paid volunteering time a year - Salary sacrifice, company more »
Employment Type: Permanent, Work From Home
Posted:

Modern Workplace Consultant

Manchester, North West, United Kingdom
Hybrid / WFH Options
Technology Services Group
Manchester (Remote) Salary: Up to 65k DOE Job type: Full time, permanent The Role: As a Modern Workplace Consultant, you will be in a customer facing role in our highly performing Modern Workplace team to cover all aspects of: requirements gathering, solution design, installation and implementation of Microsoft Office … TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and … Server Reporting Services desirable Relevant previous experience in similar role (preferably two years minimum) Proven track record of delivering solutions, multiple projects and maintaining customer relationships Benefits; Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Perk more »
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:
Customer Service
Manchester
10th Percentile
£23,400
25th Percentile
£25,750
Median
£35,500
75th Percentile
£47,500
90th Percentile
£62,500