26 to 50 of 200 Customer Service Jobs in Manchester

to the success of our clients Onboarding Operations department. As a Team leader, you'll inspire and motivate your team to give the best service to their customers. Leading from the front, you'll showcase your finely tuned customer service skills daily. What is expected of the … styles - Ability to adapt to, and lead people through change - Able to make decisive decisions based on relevant data, considering both the business and customer outcomes. - Understanding of the end-to-end KYC/KYB and Business onboarding processes - Excellent written and verbal communication skills - Ability to balance workload … your public holiday allowance whenever works best for you) - An extra day's holiday for your birthday - Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off - 16 hours paid volunteering time a year - Salary sacrifice, company more »

Join Salt Separation Services as a Service Engineer in Rochdale. Are you passionate about engineering and looking for an exciting role with global travel opportunities? Join us and be part of a team that's been innovating water treatment solutions for over 30 years. Earn a base salary of … on site visits) and enjoy a range of perks, including annual bonuses, enhanced pension contributions and employee discounts. Read on to find out more Service Engineer Rochdale, OL11 1AP Full time, permanent Base salary of £35,020 - £36,000 dependent on experience + benefits Required to make UK and … international travel to attend customer sites (must be able to pass Security Clearance) uplift on salary when working away on customer site visits Please Note: Applicants must be authorised to work in the UK The company: Established in 1990, Salt Separation Services have been leading providers of engineered more »

with occasional work in Newton Building on the Peel Park campus where our practical teaching/filming classes are taught and our equipment loan service operates from. You will have excellent knowledge and experience of film production editing and facilities, organising and maintaining resources and good administration skills. You … will be expected to demonstrate high levels of initiative, and be creative, enthusiastic, open, and collaborative.?You must demonstrate outstanding customer service, organisational skills, together with a high level of self-motivation and a commitment to working as part of a team.? Key Responsibilities Demonstrate correct methods and more »

Purchase Scheme Eye care Vouchers Life Assurance (4 x annual salary) 31 days holiday (including bank holidays), rising to 38 days with length of service Wellbeing Support Company Pension Full uniform provided You will be: Undertaking maintenance, service and repair activities on Mercedes Benz motor vehicles to the …/repair requirements. You will have: NVQ level 3 (or equivalent) in light vehicle maintenance At least 2 years experience after qualifying period. Excellent customer service skills Responsibility for the quality and quantity of your work A full UK driving licence Experience working in an efficient and process more »

years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/Customer Service experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »

Observability and Support tooling, you will be responsible for proactively identifying challenges with platform performance or stability to ensure the platform operates within our service levels. The Application Support Analyst aids front-line support and technical teams with internal applications and ensures that only genuine issues with those systems … process. Educate users on any necessary workarounds. Form part of an on-call rota, supporting the business outside of core hours for critical and service-related incidents. Produce statistics, KPIs and Management Reports relating to application and service outages. About You This Application Support Analyst role will suit … an individual passionate about customer service and has a track record of providing specialist support for bespoke software products. Benefits A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to more »

At Fourteen IP we are passionate about our Innovation and communication we continuously strive to develop new ideas and solutions that will benefit our customer and our people, it is our vision to create the most innovative solutions for the hospitality industry, enabled by people and power by AI … yourself then this the role for you. The successful candidate will become an integral part of the business, helping to deliver exceptional levels of customer service and innovation. The major responsibilities of the role include : Conduct, review, and document site surveys Install, test, maintain and repair equipment and … of the role: Needs to have an in-depth knowledge of how telecommunication equipment and services work, and be equipped to handle disruptions of service and establish solutions to deal with challenges as they arise in the field. Competent in all aspects of associated cabling works Must be able more »

ambient, contract packaging solutions and fresh and baked goods Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture … by your line manager. Qualifications As a First Line Manager you will possess the following skill, experiences and qualifications: Passion for delivering an exceptional customer service experience. Attention to detail/accuracy. Good geographical knowledge. Proficient in computer literacy including Microsoft Excel, PowerPoint and Outlook. SAP experience. Excellent … employer. Life Assurance - x2 your annual salary. Wellness Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. Eye Care Vouchers We can provide you with substantial savings with free eye tests more »

Manchester (Remote) Salary: Up to 65k DOE Job type: Full time, permanent The Role: As a Modern Workplace Consultant, you will be in a customer facing role in our highly performing Modern Workplace team to cover all aspects of: requirements gathering, solution design, installation and implementation of Microsoft Office … TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and … Server Reporting Services desirable Relevant previous experience in similar role (preferably two years minimum) Proven track record of delivering solutions, multiple projects and maintaining customer relationships Benefits; Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Perk more »

prospects Comprehensive Benefits : Private healthcare, life insurance, and critical illness cover Generous Holidays : 20 days holiday plus bank holidays, with extra holidays for longer service Incentive Schemes : Recruitment-related bonuses and more Company Vehicle : Provided with a fuel card for hassle-free travel Fully Covered Travel : Occasional working away … We pride ourselves on promoting from within and heavily investing in staff development. Join us, and be part of a team dedicated to exceptional customer service and growth. Your Role As a Water Hygiene Legionella Risk Assessor, you will: Conduct Thorough Assessments : Evaluate water systems, identify risks, and more »

VCG Technology Services Limited are looking for a 1st Line Support Technician with excellent customer service skills to join the team. The 1st Line Support Technician is responsible for managing incoming queries and help requests from end users through email, customer portals, or phone calls. This role … are seeking individuals who are early in their technical careers and have a genuine passion for providing exceptional support to customers in a technical customer service setting. Key Responsibilities The 1st Line Support Technician role includes: Providing a helpful and polite first level support service through taking … calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation to relevant parties Providing regular call status updates Maintaining a technical knowledge of all supported products and undertaking training when necessary to update any required skills set Dealing more »

sheet metal fabrication and finishing facility enables us to manufacture virtually limitless designs of bespoke air handling equipment. With a commitment to excellence and customer satisfaction, we aim to deliver high-quality products and exceptional service to our clients. We are now looking for an Internal Sales Engineer … new & existing customers to identify new sales opportunities. You will be required to interpret customers enquiries, provide selections for ventilation equipment & communicate with the customer following receipt of quotations, logging communications within our CRM system. The Successful Key Accounts Estimator: You will be working alongside an established sales team … will be contacted. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Internal Sales Advisor, Customer Service Advisor, Business Development Executive, Telesales Advisor, Engineer, CAD Engineer, Sales Engineer, HEVAC Engineer, Sales Support Executive, Internal Sales Engineer more »

Join Our Team as a Customer Service & Logistics Team Leader! Are you ready to take the lead in shaping the future of consumer goods logistics? Spectrum Brands UK, home to iconic brands like Russell Hobbs and Remington, is seeking a dynamic individual to join our team as a … Customer Service & Logistics Team Leader in our Appliances division. At Spectrum Brands UK, we're not just about products; we're about innovation, excellence, and creating meaningful connections with our customers. As a leader in the industry, we serve a diverse clientele and pride ourselves on delivering top … quality products to households across the UK. The Role As the Customer Service & Logistics Team Leader, you'll play a pivotal role in ensuring seamless operations and exceeding customer expectations. Lead a team of 4 dedicated professionals, drive a culture of trust and collaboration, and unleash your more »

Are you passionate about IT? Thrive off providing excellent customer service? Want to join a company with genuine career progression opportunities? We are looking for a Tier 2 Engineer to join our team; based in our ISOC (Intercitys Secure Operations Centre), to support the managed services customers networks … line diagnosis with a view to resolution Be able to work without continuous supervision and be trusted to provide professional support services to Intercity customer To be able to self-educate and attain industry standard IT accreditation Liaise with clients to analyse, review, identify and develop relationships the meet …/exceed customer need Contribute to highest levels of prospect and customer satisfaction Make recommendations on improvements to Intercity services and service quality Key Skills and Experience: A minimum of one years experience providing security solutions in a technical support role CCNA or equivalent Be familiar with more »

of people. Job Description As a Quality Assurance Officer , you will conduct Quality Assurance (QA) activity in order to ensure the delivery of good customer outcomes by colleagues working within process guidelines and adhering to regulatory requirements & company policy. You will consider the overall customer journey and Consumer … Duty expectations when carrying out the QA activity; ensuring fair & consistent customer outcomes have been reached, which are sustainable in the long-term. As a Quality Assurance Officer, we are looking for someone to: Complete Quality Assurance activity in line with productivity expectations Maintain SME knowledge of business procedures … accurate, right first time QA assessments are undertaken Display consistent decision-making and provide constructive feedback to colleagues to drive improvements in competence and customer outcomes Help to identify key risks, trends and areas for improvement and ensure that both best practice and common findings are shared with colleagues more »

Why we need you? The Junior Customer Support Consultant (or Associate Support Consultant, as we call it internally)is part of the Customer Support team, and there is a requirement to ensure the right processes, people and technology are in place to provide a 'first class service that is seamlessly integrated with the wider business. This is a fast-paced job role, where the Junior Customer Support Consultant will effectively handle customer enquiries, as well as managing complaints and issues. The customer service team provide a professional and engaging experience to our … our business and client and therefore you will need to ensure your personality, professionalism and engaging personality comes through in the form of exceptional customer experience. As a customer service advisor, you are responsible for providing a quick, effortless and exceptional customer service experience to more »

you will do This is a coaching & performance development role where you are expected to use a variety of skills to maximise performance and customer experience across all relevant cross functional teams. To are expected to be subject matter experts, responsible for the maintenance of all regulatory & nonregulatory training … one meetings with contact centre agents and developing coaching plans Responsibility for maintaining regulatory & nonregulatory knowledge and delivering this to the CSC Proactively handle customer calls in accordance with the needs of the business meeting own and team KPIs Recommendations for process improvements and put solutions into practice to … continually improve our service and enhance customer experience Identify, build and maintain positive relationships with L&D leads, utilising this relationship to develop and deliver training plans Required profile: What we look for Contact centre experience Experience of successfully driving performance through coaching Ability to flex and deliver more »

Our client, a leading Unified Communications, Contact Centre, and Network Infrastructure solutions is hiring for an Account Manager. We aim to create exceptional customer experiences and drive business growth through innovative technology. Role Overview: As an Account Manager, you will work with Account Directors to enhance customer experience … of recurring revenues and develop incremental opportunities. Engage with customers to drive growth and manage renewals. Compile quotations and process orders. Collaborate with the service team for continuous improvement. Maintain CRM system (Salesforce) and stay updated on our portfolio. Technical Profile: Experience in UCC, UCaaS, CCaaS, Network Infrastructure, and … CX solutions. Understanding of mobile and WAN. Proven ability to achieve targets. Personal Attributes/Skills: Excellent customer service and communication skills. Proactive, collaborative, and goal-oriented. Technically curious with a good commercial sense. Self-motivated and able to work under pressure. We are an equal opportunity employer more »

whilst also responding to any maintenance or emergency appointments. We are looking for Dual Fuel Smart Meter Engineers who are passionate about providing excellent customer service along with the safe installation in our customers homes. For our Dual Fuel Smart Meter Engineers broken down: £37500basic salary for the … subject to a DBS check. Experience, enthusiasm and the will to succeed. What we expect: Safe working practices Honesty, reliability Strong work ethics Excellent customer skills About us: Orion are partners to the leading names of the energy industry in the UK with years of experience with Technical Managers more »

Per annum Health and wellbeing incentives Excellent progression opportunities Access to the company pension scheme Desired Qualities, Skills and Knowledge: Motivated Team Player Good customer service skills and experience Keen eye for detail and good organisational skills Excellent time management skills Committed to learning Grade 5 in GCSE more »

SERVICE ENGINEER INDUSTRIAL MOTORS/SWITCH GEAR/MANCHESTER/£35,000 TO £37,000 OTE Are you an experienced Service Engineer , looking for a new role with a growing company, that puts its people first? Do you want to work in an environment where the managing team … ago and have grown to be the European market leader in our field of industrial vacuum technology and materials handling. We are looking for Service Engineers to join our team to service and maintain three phase electrical industrial vacuum and material handling equipment systems for our exciting range … of customer's commercial, industrial, public sector and blue-chip customers. The role will be based out of our Heywood depot and would suit someone with a background in industrial motors and associated switch gear, it will also include travel to sites across the UK. Four nights per month more »

eight factories in the UK. Job Detail A fantastic opportunity for a Production Planner to facilitate the smooth running of the factory from receiving customer orders to dispatching finished goods. You will use bespoke IT software to manage the daily work order and a 31 day rolling forecast (Launches …/Promotions/De-Lists). You will drive the production plan ensuring Customer service levels are maintained and KPI's are delivered. Reviewing current practices and continuously look at alternative ways to improve will also be a key part of your remit as well as working closely … to date with daily current reality. React to situation, elevate as necessary Cultivate customers contact at appropriate level to foster good working relationships with customer supply teams Report & analyse KPIs, discuss with team & create improvement strategy About you Be working for a chilled food manufacturer Have excellent computer skills more »

in the depot, the Depot Administrator is responsible for a wide range of tasks in order to ensure that we provide a high quality service to our customer's day in day out. You will be responsible for everything from raising purchase orders and updating maintenance records to … administration role, preferably gained within the hire/construction industry Proficient IT skills with working knowledge of MS Office including Outlook and Excel A customer-focussed approach to work and delivering gold-standard service Ability to work effectively under pressure and maintaining strong attention to detail Strong organisational more »

Financial Services you will play a pivotal role in driving organisational transformation through effective learning strategies. We're committed to delivering high levels of service to our customers and achieving good customer outcomes. Main responsibilities will be to design, develop and implement learning initiatives using agile learning methodologies … at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our … and implementation of a comprehensive training programme using agile learning methodologies to meet the requirement of a transformation in our operating model impacting systems, customer journeys & operational processes * Identify and assess the learning needs across the Financial Services business in relation to the change in the operating model * Utilise more »

your time will be focused on selling to air conditioning contractors, M&E contractors & sub-contractors Managing all aspects of the branch including distribution, customer service, HR, administration, sales and health & safety Manage stock levels, set and work towards budget expectations for each year Maintain existing base and … cultivate new customer relationships to increase sales Liaise internally with credit control team to manage customer accounts & payments Ensuring excellent customer service is provided Providing training, development and motivation to all depot personnel, managing a team of 8 Drivers, Warehousing & Internal Sales Staff The ideal applicant more »