Customer Service Jobs in Manchester

51 to 75 of 186 Customer Service Jobs in Manchester

Production Planner

Wigan, Greater Manchester, North West, United Kingdom
Bakkavor
eight factories in the UK. Job Detail A fantastic opportunity for a Production Planner to facilitate the smooth running of the factory from receiving customer orders to dispatching finished goods. You will use bespoke IT software to manage the daily work order and a 31 day rolling forecast (Launches …/Promotions/De-Lists). You will drive the production plan ensuring Customer service levels are maintained and KPI's are delivered. Reviewing current practices and continuously look at alternative ways to improve will also be a key part of your remit as well as working closely … to date with daily current reality. React to situation, elevate as necessary Cultivate customers contact at appropriate level to foster good working relationships with customer supply teams Report & analyse KPIs, discuss with team & create improvement strategy About you Be working for a chilled food manufacturer Have excellent computer skills more »
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Depot Administrator

Manchester, North West, United Kingdom
GAP Group LTD
in the depot, the Depot Administrator is responsible for a wide range of tasks in order to ensure that we provide a high quality service to our customer's day in day out. You will be responsible for everything from raising purchase orders and updating maintenance records to … administration role, preferably gained within the hire/construction industry Proficient IT skills with working knowledge of MS Office including Outlook and Excel A customer-focussed approach to work and delivering gold-standard service Ability to work effectively under pressure and maintaining strong attention to detail Strong organisational more »
Employment Type: Permanent
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FS Transformation Learning Lead (12 months FTC)

Manchester, North West, United Kingdom
N Brown Group
Financial Services you will play a pivotal role in driving organisational transformation through effective learning strategies. We're committed to delivering high levels of service to our customers and achieving good customer outcomes. Main responsibilities will be to design, develop and implement learning initiatives using agile learning methodologies … at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our … and implementation of a comprehensive training programme using agile learning methodologies to meet the requirement of a transformation in our operating model impacting systems, customer journeys & operational processes * Identify and assess the learning needs across the Financial Services business in relation to the change in the operating model * Utilise more »
Employment Type: Permanent
Salary: £30,000
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Branch Manager Air Conditioning / HVAC

Manchester, North West, United Kingdom
Mitchell Maguire
your time will be focused on selling to air conditioning contractors, M&E contractors & sub-contractors Managing all aspects of the branch including distribution, customer service, HR, administration, sales and health & safety Manage stock levels, set and work towards budget expectations for each year Maintain existing base and … cultivate new customer relationships to increase sales Liaise internally with credit control team to manage customer accounts & payments Ensuring excellent customer service is provided Providing training, development and motivation to all depot personnel, managing a team of 8 Drivers, Warehousing & Internal Sales Staff The ideal applicant more »
Employment Type: Permanent
Salary: £40,000
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Panel Technician Nights

Bolton, Greater Manchester, North West, United Kingdom
Solus Accident Repair Centres
such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »
Employment Type: Permanent
Salary: £55,000
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Panel Beater Nights

Bolton, Greater Manchester, North West, United Kingdom
Solus Accident Repair Centres
such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »
Employment Type: Permanent
Salary: £55,000
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Account Executive - Software

Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Sales Recruit UK
software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Senior Field Service Engineer

Manchester Area, United Kingdom
Global Technology Solutions Ltd
+ Parking cards and Fuel cards + Pension + on call payment Start date – ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served “Field Service Engineer”, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »
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ISOC Tier 2 Engineer

Bolton, England, United Kingdom
Intercity Technology
Are you passionate about IT? Thrive off providing excellent customer service? Want to join a company with genuine career progression opportunities? We are looking for a Tier 2 Engineer to join our team; based in our ISOC (Intercitys Secure Operations Centre), to support the managed services customers networks … line diagnosis with a view to resolution Be able to work without continuous supervision and be trusted to provide professional support services to Intercity customer To be able to self-educate and attain industry standard IT accreditation Liaise with clients to analyse, review, identify and develop relationships the meet …/exceed customer need Contribute to highest levels of prospect and customer satisfaction Make recommendations on improvements to Intercity services and service quality Key Skills and Experience: A minimum of one years experience providing security solutions in a technical support role CCNA or equivalent Be familiar with more »
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Administrator

Manchester, England, United Kingdom
Siemens Digital Industries Software
and detail-oriented Administrator to join the established team on an initial 6-month contract basis. The Co-ordination team is the front line customer interface for the Customer Services Field Service Department and plays a key role in ensuring contractual service obligations are met as … well as providing immediate response service to customers with projects, breakdowns, repair and other service requirements. Responsibilities: Processing all required spare parts orders and expediting requests for upcoming projects Placing large parts orders for Projects (MC & FA). Providing support to other DI businesses for procurement activities. Management … calls received etc. Ensuring the compliance with the relevant KPI targets. Ensures a high quality standard of the ticket/activity/iBase/customer data base entries. Monitor customer satisfaction requirements. Prequalification Questionnaire support for the FS elements. Qualifications/Experience: Excellent interpersonal skills, in particular telephone more »
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Inside Sales Specialist (French Speaking)

Manchester, England, United Kingdom
Hybrid / WFH Options
Yourgene Health
Yourgene LightBench® and Yourgene QS250, ideal for cell free DNA applications in NIPT and oncology including liquid biopsy. Yourgene also has a global laboratory service network equipped to be a full life-cycle partner for clinical, research and pharmaceutical organisations to support partners at the preclinical, clinical, and post … key in identifying new business opportunities, ensuring a strong base for regional growth. Overall responsibility: The Inside Sales Specialist is responsible for managing the customer base for Yourgene Health clinical PCR customers, for identifying and qualifying new opportunities across the range of products, and for feeding back market needs. … oral communication skills, good organisational approach, and a desire to partner with other members of the sales team. Key areas of responsibility: Managing the customer relationship with PCR customers in assigned territories Expanding sales opportunities with existing customers, moving beyond current products Identifying and qualifying new opportunities across the more »
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SAP Support Consultant

Greater Manchester, England, United Kingdom
Hybrid / WFH Options
1Tech Staffing Limited
knowledge of software programming in multiple modern languages. Boyum or Codeless platforms Demonstrated willingness and ability to quickly learn SAP and related technologies. Excellent customer service skills. Ability to collaborate and work well in a team. Desirable: Ideally experience as a SAP B1 developer or Microsoft Application Support. more »
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Claims Handler - FNOL Motor

Manchester, Lancashire, United Kingdom
Confidential
is seeking a skilled Motor Claims Handler to join their nationwide team. As a Motor Claims Handler, you will be responsible for providing exceptional customer service to clients who have been involved in non-fault accidents. This is a technical role that requires excellent com... more »
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Customer Support French & Spanish Speaking

Manchester, Lancashire, United Kingdom
Confidential
Job title: Customer Support Location: Carrington Salary: £25k + company bonus and benefits MUST BE FLUENT IN FRENCH, AND ADEQUATE SPANISH Summary: Join this dynamic and growing business as a French & Spanish Customer Support Advisor for a learning journey. You'll provide proactive support to their French/… Spanish Commercial Manager, ensuring exceptional service to their customers. Comprehensive ... more »
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GRADUATE TRAINEE - TECHNOLOGY RECRUITMENT - £24K OTE £30K + BENEFITS

Altrincham, Cheshire, North West, United Kingdom
Kratos Search
provide delivery resource across our portfolio of vacancies utilise our CRM system and Linked In to identify talent sourcing commercial technology professionals (sales, marketing, customer success, SDR's) manage and track projects report to the Head of Talent graduate calibre intelligent, resourceful and articulate 6 months + experience working … in an office environment could have worked in customer services, talent management, telesales, internal sales etc start-up specialists in commercial technology recruitment rolodex of clients across the globe highly experienced team leading edge cloud based CRM system lucrative commission scheme superb career prospects more »
Employment Type: Permanent
Salary: £24,000
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Tutor- Permanent- Immediate Starts Available

Manchester, North West, United Kingdom
Pertemps Newcastle & Gateshead
Employability Tutor to join their expanding team on a full-time basis. This company delivers a range of training programmes in Employability, Construction(CSCS) Customer Service, Warehousing and Mental Health and Well-Being. The responsibilities of the Vocational Employability Tutor To deliver a good quality of education to … e.g. PTLLS, AET Level 2 English and Maths Qualification minimum Experience delivering Employability and Vocational training to 19+ Experience delivering Mental Health and Wellbeing, Customer Services, Construction(CSCS) would be highly desirable Please note- an enhanced DBS check is a requirement for this role. This position is being managed more »
Employment Type: Permanent
Salary: £24,000
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2nd Line Network Engineer

Wigan, Greater Manchester, United Kingdom
Search
a leading technology solutions provider committed to delivering innovative and reliable IT services to businesses across various industries. With a focus on excellence and customer satisfaction, they are expanding their team and seeking a talented 2nd Line Network Engineer to join their dynamic and forward-thinking organization. The Company … 2nd Line technical support function Relevant certifications (e.g., CCNA) would be an advantage but not essential as training can be given if applicable Exceptional customer service skills Ability to demonstrate a practical approach when faced with problems or challenges Interested? If you are a skilled and motivated individual more »
Employment Type: Permanent
Salary: £35000 - £39000/annum
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Service Technician Apprenticeship - Holdcroft Mazda Oldham

St Mary's Way, Oldham, England
T G Holdcroft Motors Limited
technical expertise, and a deep understanding of Mazda products and services. This is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service. Role Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems Learn to perform routine maintenance tasks, including inspections, lubrication … upgrades under supervision Develop proficiency in using diagnostic tools and equipment to identify issues accurately Collaborate with team members to ensure timely completion of service requests and projects Follow safety protocols and guidelines to maintain a safe working environment Document service activities, including work performed, parts used, and … customer interactions Attend training sessions and workshops to enhance technical skills and product knowledge Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations Assist with inventory management, including tracking parts and supplies used during service operations Training Motor vehicle service and maintenance more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
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Training Manager

Manchester, United Kingdom
Jumar Solutions
organizational, and project management abilities. - Ability to work flexibly and collaboratively. - High level of digital literacy and experience with relevant IT systems. - Experience in customer-focused environments and delivering exceptional customer service. - Significant experience and understanding of teaching and learning environments/tools. - Knowledge of the latest technologies more »
Employment Type: Contract
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Branch Manager Windows & Doors

Manchester, North West, United Kingdom
Mitchell Maguire
reversible, bi-fold doors, composite, french, patio Selling into: fenestration installers, housebuilders, contractors & occasionally end user Managing all aspects of the branch including distribution, customer service, HR, administration, sales and health & safety Increasing branch turnover whilst nurturing existing customer accounts Order values range from … for the team to grow as the branch does Working within stock level guidelines, managing the budget and the allocation of funds Ensuring excellent customer service is provided The ideal applicant will be Branch Manager Windows & Doors with: Must have experience within the fenestration industry Would consider someone more »
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Team Lead

Bury St, England, United Kingdom
Be Technology
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service more »
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Inside Sales Engineer

Manchester, England, United Kingdom
Rotork
key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Reporting to the Customer Service Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customer service, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customer service environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customer more »
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Service Desk Analyst

Manchester Area, United Kingdom
NCC Group
Location: Manchester Service Desk Analyst (6 month FTC) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make … Security and Risk Mitigation business… https://www.nccgroup.com/uk/Role Purpose Working as part of the internal IT department, in the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice to ensure accurate recording of all reported incidents … changes and service requests that affect IT infrastructure and networks, resulting in timely and cost-effective resolutions within specified service level agreements. You will also provide an appropriate, but high level of customer service in carrying out employee administration tasks globally. Key Accountabilities Employee Administration To more »
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Remote MSK Triage Physiotherapist - Bupa

Salford, United Kingdom
Hybrid / WFH Options
Cromwell Hospital
of 15 hours per week, also offer evening and weekend shifts Successful candidate may be required to attend a Bupa Centre for induction The service we provide operates between 8am to 8pm Monday to Sunday. Flexible evening and weekend shifts available to suit. You would be expected to work … Remote MSK Triage Physiotherapist, youll be eager to continue learning and building skills while working with talented colleagues This is a remote physiotherapy consultation service available for Bupa Insurance Members, Occupational Health and Corporate Customers. The service runs alongside other providers to ensure fast access to triage where … no other GP referral has been made The service serves two purposes; to provide support and information to enable individuals to self-manage their musculoskeletal condition and where necessary, facilitate onward referral to the appropriate recognised clinicians or services Youll help us make health happen by: Delivering excellent standards more »
Employment Type: Permanent
Salary: £43000.00 a year
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Operations Analyst - Manchester

Manchester Area, United Kingdom
Peregrine
Communications Licence, which is regulated by Ofgem. They are a monopoly in the telecoms space and require an Operations Analyst to work closely with service providers and project manage the technical aspects necessary for successful SMETS1 migration within their Migration Control Centre (MCC). The Role: The MCC Operations … Operations Directorate. He/she will: Conduct technical investigations and execute necessary remediation for all incidents within MCC scope. Lead technical bridge calls with service providers and third parties to investigate anomalous events or service degradation, escalating to major incident management when needed. Assist Major Incident Management procedures … to restore normal service operation. Identify and investigate solution defects within the production environment and communicate issues to service providers and third parties where appropriate. Develop and maintain strategies to minimize customer and consumer impacts resulting from MCC incidents and defects. Define and develop high level solution more »
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Customer Service
Manchester
10th Percentile
£23,000
25th Percentile
£25,500
Median
£33,500
75th Percentile
£47,500
90th Percentile
£61,250