76 to 100 of 195 Customer Service Jobs in Manchester

customers, partners, other third parties, and internal stakeholders to resolve data queries in a timely and effective manner. Maintain and develop high levels of customer service to support the organisation’s operational teams. Requesting, removing, and aligning information in line with within agreed SLA’s. Providing regular and more »

which is regulated by Ofgem. It is responsible for linking smart meters in homes and small businesses with energy suppliers, network operators and energy service companies. They are needed to ensure that the smart metering system as a whole works smoothly and that the enduring and full benefits of … and the ability to quantify and validate observed impact is essential. The Role: In this role you will work closely with other Operations functions, Service Providers and Customers to ensure that the systems and platforms are working optimally with an outcome of limited downtime for our customers. A thirst … skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions and Smart more »

for an individual who is bright, confident, positive and an excellent communicator. You will need to bring in experience in either a Credit Control, Customer Service or similar department and be capable of working in a fast paced, dynamic but supportive team environment. The post holder will appreciate … as an active member of a team. Focusing not just on excellence in cash collection but also delivering targets in an environment of exceptional service and client care. A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role. Responsibilities and you … including but not limited to: * Movements in Aged Debtors profile * Activity Stats (call volume, call time, email queue) * Collections * Work with the Development and Service Delivery Manager to identify training requirements and agree coaching schedules. * Ensure direct call method is always the first collection contact attempted. * Initiate escalation of more »

Windows Server, and the Microsoft Office Suite Evidence of knowledge and proficiency with administration and maintenance of relational databases used by supported applications Excellent customer service skills are an absolute necessity – you will interact with stakeholders at all levels across the organisation and should feel confident in offering more »

than OEM supply chains and price negotiations to improve the business cost position in the market place. 6. Develop and maintain supplier relationships. Preserve customer service standards when navigating complex situations. Regularly look for common ground and encourage collaborations among team members. 7. May requires limited travel. Education … equipment replacement parts business and/or automotive related replacement parts business preferred · Experience working in Enterprise Resource Planning System a plus · Aviation Ground Service Equipment experience a plus · Global industrial and/or automotive experience a plus · Tire experience is a plus · Ability to thrive in high volume more »

Maintaining a strong sales pipeline Objection handling Representing the companies products with a real genuine passion What you'll need to apply Previous sales, customer service, retail or similar experience is advantageous A degree or similar qualifications Be able to reliably commute to the office What you'll more »

support, ensuring processes and documentation are updated as well as using a variety of technical skills, including SQL and Excel, to deliver strong professional service to customers. Key roles and responsibilities: Delivering payroll software solutions to customers Providing training, both internally and externally, and perform testing on Heywood’s … new payroll product modules as required Providing 3rd line support to our Service Desk team on an ad hoc basis Working with software developers to maintain and enhance our product Producing high quality documentation – including Payroll Implementation Studies Producing test plans and assisting with release readiness testing Documenting and … guidance to junior team members Payroll Consultants work collaboratively with customers throughout the full payroll implementation lifecycle, from initial payroll study through to full customer payroll implementation, training and post-implementation support throughout the project. About Us Heywood combines a passion for software with Agile methodologies to create modern more »

Financial Services you will play a pivotal role in driving organisational transformation through effective learning strategies. We're committed to delivering high levels of service to our customers and achieving good customer outcomes. Main responsibilities will be to design, develop and implement learning initiatives... more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »

mostly on documenting and implementing incident management and problem management. You will be responsible for improving incident management and pushing resolutions, whilst delivering excellent customer service as well as stakeholder management. Key Experience Needed: IT Incident Management Incident resolution Document Creation Process Improvement Stakeholder Management/Customer Service Advantageous (but not essential) experience includes: ITIL or similar Continuous Improvement (CI) Please note, for this role you will be required on-site 3 days per week, and you must have access to a vehicle as you will be required to attend meetings at client’s sites. more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … seen significant growth across our practices and our Service Reliability Group is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Responsible for the architecture, design, configuration, development, deployment, and maintenance more »

THE ROLE · Calibration, repairing, servicing, and installing Industrial weighing equipment at a variety of customer premises, from laboratories to Energy plants Installation and commissioning of a full range of weighing systems ranging from lab balances to fully automated software-controlled platform and weighbridge weighing systems, Windows based touch screen … To provide successful breakdown servicing and preventative maintenance to Weightron Bilanciai Ltd clients or their associated agents. · To calibrate individual products and systems at customer premises in line with procedural requirements. · To test and verify product for Trade Use purposes following the companies Self Verification procedures. · To assist in … To be able to work alone or in a team and take instruction. · To have good communication skills, both with customers and with the service team. · To be responsible for accurate management of your vehicle spare parts stock to ensure a high level of first-time fix, replenishment and more »

good numeracy and literacy, good time management * Excellent communication skills, interpersonal skills and telephone manner- good team player, flexible attitude and can deliver excellent customer service * Commutable to Oldham on a daily basis for this office based full time permanent role (it is not remote, hybrid or part … role include; * Maintaining and managing the CRM sales databases (Salesforce), inputting data, managing data, running reports, reporting and coordinating data * Sales Order process-incoming customer calls- logging enquiries, analysing enquiries, triage management ensuring enquiries are forwarded to relevant person, correct department. * Producing, creating daily Excel reports, analysing data such … as customer spend analysis and daily sales analysis, using pivot tables and Look ups. * Analysing trends, market research of competitors and customer trends, sales pipeline To apply please email your cv with salary expectations and availability and how you meet our clients sales support administrator criteria. Don't more »

Hip Pop Brewery. You will be self-motivated and positive, ready to engage and support full brewery operations, warehousing and logistics, by delivering exceptional customer support and operational results. As the Operations Administrator, you will play a vital role in supporting the Operations Lead and the wider team at … within MS Word, Excel or similar software). Exceptional organisation and time management skills. Adaptability and a capability to ‘make things happen’. RESPONSIBILITIES Customer Service Processing System Management Health & Safety Stock Management WHAT’S IN IT FOR YOU? Competitive starting salary with regular reviews Bonus 28 days more »

whilst also responding to any maintenance or emergency appointments. We are looking for Dual Fuel Smart Meter Engineers who are passionate about providing excellent customer service along with the safe installation in our customers homes. For our Dual Fuel Smart Meter Engineers broken down: £37500basic salary for the more »

communities). Quality, accuracy, and attention to detail are essentials. Timely delivery of tasks. Good communication skills & work ethic. Solid understanding of our Bootcamps. Customer Service experience. more »

paper or electronic. 7. To maintain an up to date knowledge of legal and technical information, including relevant motor case law. 8. Adherence to service level agreements and accountability for completed work diary and related tasks. 9. Be comfortable in running company reports and knowing personal and departmental targets. … 10. To build relationships with introducers, repairers, engineers and insurers providing excellent customer service at all times. 11. To support team members and assist in other areas of the business, as fluctuations in business needs require. 12. Familiar with ABI GTA (General Terms of Agreement) is an advantage. more »

will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first … status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the customer success team to leverage upselling and cross-selling opportunities. Skills and Experience Required: Quick learner with a strong understanding of software solutions. Excellent problem … software issues. Strong communication skills, capable of empathetic and adaptive interactions. Experience in managing multiple tasks and prioritizing effectively. Committed to delivering high-quality customer service. Proficiency in standard IT hardware and Microsoft Excel. A positive attitude and a good sense of humour. Interested in this role? We'd more »

As a Service Engineer operating from Manchester with travel throughout UK, you’ll play a pivotal role in expanding our services within these regions. Utilising your technical expertise, you’ll provide advice and hands on support to customers by calibrating, testing, repairing, maintaining, supplying, and installing weighing equipment and … ll have a knack for understanding problems to find solutions quickly, communicating concisely, and thrive on collaborating with all stakeholders to deliver first-class customer service. We value the vital role of our service engineers in driving our day-to-day successes and are committed to providing training … our services. Care and manual handling of weights and weighing equipment. Proactively communicate timely details of appointments and related orders with customers to support customer satisfaction. Work with Engineering, Customer Services and the Quality team members and external suppliers to deliver at pace, implement best practices and/ more »

Bolton, Manchester, and the surrounding areas. Established in 2022 as a Family Business property specialist, our vision was clear: to elevate the standard of customer service in buying, selling, letting, and property management. Whether you're purchasing, selling, or renting your property or business through us, we guarantee … a first-class service with a personal touch. Our values of honesty, support, and trust are at the CORE of everything we do, delivered in a professional and approachable manner. With over 15 years of experience, we've meticulously refined our processes to ensure our clients are at the more »

Apprentice Sales Administrator for a Technology Solutions Provider based in Cheadle. You will undertake your Level 2 Customer Service Practitioner qualification. Role Ensuring clients receive support, product and service in timely manner Customer data capture and order reporting Order processing Building and maintaining client relationships Preparing … sales reports and renewal reports for customer Monitoring and assisting client requests Providing first class service to customers Training Intermediate Level 2 Apprenticeship in Customer Service, including NVQ and functional skills maths and English. Work based learning. A great opportunity to develop your career with an … employer who supports continuing professional development. Apprenticeship Standard Customer service practitioner (level 2) Training Provider NORTH LANCS. TRAINING GROUP LIMITED(THE) Working Week Monday - Friday 8.30am - 5.00pm/45 minutes lunch/38.75 hours per week. Expected Duration 17 Months Positions Available 1 Closing Date Saturday, 7th September more »

and requests, including: channelling requests for assistance to appropriate functions, monitoring progress, and keeping customers appraised of progress. You will be responsible for resolving customer issues in an effective way, ensuring best practice techniques at every stage of the process. Using an analytical and investigative mind with a problem … solving capability to ensure our customers and stakeholders have confidence their issues and concerns are to be resolved quickly whilst maintaining excellent customer service. We would love to welcome you to our Salford office, working hours of 37.5 Monday to Friday. Your responsibilities day to day will be… · Planning … and prioritising software support call activities, with a focus on responding to the customer needs swiftly and with an ethos of “getting it right first time”. · Perform in depth ticket issue investigation · Monitoring services and alerts · Proactively striving to perform all tasks in a highly accurate and proficient more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »

for an individual who is bright, confident, positive and an excellent communicator. You will need to bring in experience in either a Credit Control, Customer Service or similar department and be capable of working in a fast paced, dynamic but supportive team environment. The post holder will appreciate … as an active member of a team. Focusing not just on excellence in cash collection but also delivering targets in an environment of exceptional service and client care. A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role. Responsibilities and you … including but not limited to: * Movements in Aged Debtors profile * Activity Stats (call volume, call time, email queue) * Collections * Work with the Development and Service Delivery Manager to identify training requirements and agree coaching schedules. * Ensure direct call method is always the first collection contact attempted. * Initiate escalation of more »

in the Korn Ferry database. Developing tools and solutions for recurring client requests. Suggesting process improvements to help create efficiencies. Providing responsive and proactive customer service via telephone, e-mail, etc. Manage, review, and send HR and/or recruiting-related correspondence and documents to clients and candidates. more »