a key point of contact for IAM related issues through escalation as part of security incidents • Responding to IAM related incidents or requests via ITSM Tool or Telephony System in line with KPI's Identity & Access Management Analyst/IAM Analyst Attributes/Skills: • Experience with Microsoft Active Directory, Office more »
of LDAP/Active Directory a plus. Experience in Java, JavaScript, Web Services, AJAX, XML. Web applications, networks, protocols and Email Experience with ITServiceManagement, Service Desk and Change & Problem Management processes TIL Foundation certification For more information, please apply! We are an equal opportunities employer and welcome applications more »
Salford, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
ll be responsible for handling internal IT issues and day-to-day requests at our Manchester office, working through tickets and requests in our ITSM platform (Hornbill) and assisting colleagues with technical escalations. You’ll identify and carry out maintenance and remediation activities on a wide range of devices – including more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Intellect UK Group Limited
a multi-disciplinary transport technology team. Your studies and practical experience will ideally encompass one or more of the following areas: Information Technology ITServiceManagement Enterprise Architecture Information and Cyber Security Data analytics and presentation Communication networks Practical application of the above in a highways or transportation environment would more »
Greater Manchester, United Kingdom Hybrid / WFH Options
Technology and Risk Recruitment LTD
and utilize all available resources to identify the best solutions for customer needs. Skills/Experience ServiceNow Certifications: System Administrator, Certified Implementation Specialist in ITSM, and other areas would be useful. Extensive experience in ServiceNow implementation, including deep knowledge of its functionality, database structure, developer APIs, development tools, and techniques. more »
to stakeholders Managing disposals and ensuring accurate asset lifecycle management To excel in this role, you'll need: Knowledge and experience of administering an ITSM (such as Service Now), particularly the Asset Management Database Experience in IT asset management lifecycle processes and procurement Proficient with Office 365 suite (including Excel more »
Bury, Greater Manchester, North West, United Kingdom
Adria Solutions
functions of the business. Respond to support business enquiries and help resolve hardware and/or software problems. Log all support calls using the ITSM call logging tool. Document working procedures and store them within the knowledge management database. Establish and maintain effective relationships with the business users and group more »
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Cornwallis Elt Ltd
or a similar position. Implementing ServiceNow processes and functions. Java, Javascript, Web Services, AJAX, XML, Web applications, networks, protocols, and email. Relational Databases. ITservicemanagement, service desk and change & problem management processes. A unique opportunity to work in a technology-focused insurance company in the heart of Manchester. Cornwallis more »
Manchester, England, United Kingdom Hybrid / WFH Options
Lorien
environment Excellent background running CAB meetings (Standard Change/Emergency Change/etc.) Expertise delivering process improvement from assessment of needs Good knowledge managing ITSM Tools (ServiceNow/FreshDesk/etc.) Stakeholder management at varying levels of seniority with the ability to present Excellent documentation and reporting skills The Benefits more »
as part of a wider team. Your role Level 3 Network support. Network incident diagnostics/resolution Network change implementation via requests made via ITSM Integrate within the established team and demonstrate a strong 'can do' attitude and willingness to progress Support & training will be provided to ensure further development more »
or as part of a wider team. Responsibilities: Level 3 Network support. Network incident diagnostics/resolution Network change implementation via requests made via ITSM Integrate within the established team and demonstrate a strong ‘can do’ attitude and willingness to progress Support & training will be provided to ensure further development more »
Manchester, North West, United Kingdom Hybrid / WFH Options
83zero Limited
developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Leverage and maximising our clients' existing investments in ITSM tools and frameworks Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Deerfoot I.T. Resources Limited
you can expect to work in these areas: Level 3 Network support Network incident diagnostics/resolution Network change implementation via requests made via ITSM Troubleshooting and fault-finding complex routing issues (BGP, OSPF and EIGRP). To apply for this Connectivity & Network Engineer role, your soft skills, expertise and more »
Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated servicemanagement solutions within the ITServiceManagement domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. … modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing …/Active Directory is advantageous Proficiency in Java, JavaScript, Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with ITServiceManagement, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job more »