1 to 2 of 2 Remedy Jobs in Manchester

Possess practical working knowledge of the ITIL framework and its applications. Demonstrate practical working knowledge of Programme/Project management methodologies. Proficiency in using Remedy and Service Now. Skills and Experiences Essential The successful candidate will possess the ability to: Proficiency in using Microsoft applications including Excel and PowerBI … forums as and when required. Forming part of multi-disciplinary teams to deliver clear outcomes and objectives to ensure successful programme delivery. Knowledge of Remedy and Service Now. Ownership of identifying operational Risks and ensuring full mitigation is in place. Participate and lead in lessons learned activities post programme more »

provide outstanding customer service and determination to identify and resolve issues and RCA. Experience working in a team-oriented, collaborative environment. Working knowledge of REMEDY/SNOW trouble ticketing system. Ability to onboard a thorough understanding of end to end Smart Meter infrastructure, messaging syntax and Operational Performance Regime more »