1 to 25 of 100 Services Delivery Manager Jobs in Manchester

Digital Project Manager: Pay up to £43,347 plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. … Digital with Purpose. We have exciting opportunities for Digital Project Managers to join us at DWP Digital. You will join a flourishing, supportive project delivery community delivering some of the largest digital transformations in Europe. Our Digital Project Managers use a range of skills and methodologies, managing multi-functional … delivery teams to deliver change, maintain our core applications and deliver new services that support the lives of millions of people. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. more »

to manage a handful (6-10), high value clients. With a client base including Virgin, Shell and Experian they deliver bespoke software development services and IT transformation projects to some of the largest companies in the UK and Europe. You will be responsible for; managing 6 to … high value accounts (circa £8 million in rev per annum) working with external stakeholders - typically CTO's and Heads of Dev working with internal delivery/development teams uncovering growth opportunities in existing account base troubleshooting within existing projects Ideally you will be/have; 3 + years experience … in tech/SaaS/services account management or a project management background within software/SaaS industry the ability to work with both external and internal stakeholders strong influencing skills experience of working at C-level an understanding of the SDLC able to travel to Europe more »

The Operational Resilience team works with colleagues at all levels across the business to understand our business services, their underlying processes and ensure their dependencies are mapped, regularly tested, and reported appropriately. The Operational Resilience Analyst delivers the program of work which is documented in the Operational Resilience Roadmap … and Plan. What does the job involve? The Operational Resilience Analyst is responsible for the delivery of the Operational Resilience objectives which align with the Operational Resilience strategy. This is achieved by; Establishing and maintaining effective and collaborative relationships with Business Service Owners and other relevant stakeholders Initiating regular … sessions with business SMEs to ensure that the underlying resources are accurately recorded, especially where changes to the services occur Maintaining accurate and up to date policy, procedure, resilience plans and other documents as necessary Participates in business service reviews with Heads of Department, ensuring that discussions are documented more »

part of the SES Technical Partner team to manage the day-to-day interfaces between Safety, Engineering and Standards (SES) and the Major Project delivery team for the A66 Northern Trans-Pennine project in the Regional Investment Programme. This includes: Contributing to and supporting appropriate project technical assurance, in … to our other offices and locations will sometimes also be required. What youll be leading on Support the Technical Partner in the development and delivery of project assurance activities in line with the business plan and project schedule and supporting the Group Manager and Divisional Director … internal and external stakeholders (including Major Projects, Operations and supply chain) and to ensure a good level of technical service and collaboration in the delivery of project and business objectives, and to help manage SES resource demands. Support the Technical Partner in the implementation of standards and technical governance more »

will have the following responsibilities: Candidate attraction and sourcing via search and match technology Managing all recruitment activity via our internal CRM system Consistent delivery of quality CVs within SLAs, aiming for efficiency ratio of 3:2:1 Offer and on-boarding management independently with no supervision required, managing … within a hiring window Create positive relationships with candidates, asks, listens, and builds connections to gain market insight, information, leads and referrals Acting as Delivery POC for client/Account Teams, chasing CV and interview feedback Understand and keep up to date with market trends, information, key movers, and … opportunities Skills/qualifications needed We are looking for candidates with the following skills: Desired previous experience in either legal, public sector or business services Confident in head hunting rather than sole reliance on application generation Client relationship building and stakeholder management experience Awareness of personal brand and impact more »

Infrastructure Projects and Capital Works, across with North West, for our client United Utilities. You will support the client in delivering their key outcomes; delivery of key contract KPIs and full management of delivery and back office will be a key element of the role. You will oversee … the design, delivery and commercial teams, to ensure our Non-Core programme of work is delivered safely, to the right quality, on programme and to the clients budget. Key Responsibilities We are looking for someone to: Ensure all work within the contracts under your control are carried out in … requirements and specifications, with the company standards of service and quality systems Control documentation from cradle to grave with an overall responsibility for the delivery and handover of schemes Ensure that the sub-contractors and direct labour are assessed in terms of their health and safety competence prior to more »

Job Title: Design Manager (Civils) Location : Manchester … Salary £45,000 - £55,000 per annum Job Type: Full-time, permanent Who Are Bethell? We are a Manchester based civil engineering and utility services group, continuing our major expansion plans in 2024 and 2025 targeting a strengthening of its workforce by up to 20%. Bethell, which has … in United Utilities Wastewater projects, and associated civil engineering works. As our new Design Manager you will take responsibility in the delivery of waste water infrastructure technical solutions for the United Utilities frameworks. These large scale waste water schemes will adopt civil engineering techniques such as more »

Bid Manager - Manchester Are you an experienced Bid Manager? Are you looking for your next challenge? Marston Holdings are now hiring for a Bid Manager to join one of our entities Project Centre! We are a leading design, engineering, and landscape … of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery more »

Digital. We have a lot of activity happening across a huge department, and you'll make sure decisions surrounding the timing, structure, prioritisation, and delivery of our projects & programmes, are correctly planned and managed. DWP is the UK's largest government department. We help people into work and make … 195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. We're using fresh ideas and ground-breaking technologies to … part of managing the demand pipeline for our portfolio - prioritising outcomes, budget, and resources. You'll make sure there is capacity to meet the delivery plans, triggering things like recruitment activity or budget requests. You an advisor and support to the project team, making sure we're set up more »

will have the following responsibilities: Candidate attraction and sourcing via search and match technology Managing all recruitment activity via our internal CRM system Consistent delivery of quality CVs within SLAs, aiming for efficiency ratio of 3:2:1 Offer and on-boarding management independently with no supervision required, managing … within a hiring window Create positive relationships with candidates, asks, listens, and builds connections to gain market insight, information, leads and referrals Acting as Delivery POC for client/Account Teams, chasing CV and interview feedback Understand and keep up to date with market trends, information, key movers, and … opportunities Skills/qualifications needed We are looking for candidates with the following skills: Desired previous experience in either legal, public sector or business services Confident in head hunting rather than sole reliance on application generation Client relationship building and stakeholder management experience Awareness of personal brand and impact more »

its framework of chilled, ambient, contract packaging solutions and fresh and baked goods Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe … re valued, challenged, and inspired! Shift Pattern: 4 on 4 off Days Salary: Between £35k - £39k DOE Job Description As a First Line Manager you will be working with the Shift Manager to fine tune the current operation and be responsible for the day … stability. Overall management and responsibility for achieving operational KPIs. Maintain a good working knowledge of warehouse operational areas including Prob Res, returns, inventory control, delivery schedules, mill production, third party receipts along with Health & Safety procedures. Communicate confidently and effectively with staff, customers, and other areas of the business more »

and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing … the strategic development of the stream including assisting with strategy, drive marketing and business development.Services you can expect to fall within your portfolio are delivery of US SoX testing, design and implementation of controls as well as ad- hoc advisory services. You will work independently and be accountable for … the delivery of the project to the Partner or Director for review including determination of resource requirements to service your assignments, monitor progress against budget and time-frames, review work of more junior members of staff and resolve issues prior to Partner review. In addition to client facing work more »

About RLDatix Every day, thousands of patients worldwide suffer harm from preventable care delivery errors. RLDatix is committed to changing this reality. Our mission is to enhance healthcare by creating a world where patients consistently receive the best and safest care possible. Trusted by numerous clients globally, our integrated … healthcare operations platform combines software and trusted services to empower organisations with critical data insights across risk, safety, compliance, provider lifecycle, and workforce management. Our user-centric approach offers a real-time, holistic view of healthcare operations, seamlessly connecting disparate information across the enterprise. This empowers organisational leaders with … and customers to book meetings for Account Managers, securing marketing qualified leads (MQLs). Explaining the high-level features and benefits of products or services to potential customers to secure meetings with the account managers within the business. Meet appointment-setting targets and service level agreements. Researching potential markets more »

Regional Manager - North West & North East Join Nacro as a Regional Manager in Secure Accommodation Services Regional Manager – Community Accommodation Service – Tier 2 Job Type - Full-time/Permanent Hours – 40 hours per week (including 5 hours paid lunch break … groundbreaking initiative commissioned by the Ministry of Justice to provide accommodation and support as an alternative to custody. Your Role As a Regional Manager in North West & North East you will be the driving force behind the CAS-2 service in the region. Your leadership will ensure … through periods of change while maintaining good governance and risk management. Stakeholder Savvy: Adept at understanding and integrating stakeholder and resident feedback into service delivery and improvement plans. Collaborative Mindset: Ability to work effectively with a range of internal and external partners to achieve common goals. Excellent Line Manager more »

Position Title : Senior Mid-Market Account Manager - Financial Services & Insurance Location: Manchester/London Hybrid Role Purpose: NCC Group is always looking for amazing people to join our team. Currently, we are seeking an Account Manager to join our Cybersecurity function. As a … Senior Mid Market Account Manager within our core sales division, you will be responsible for selling the full range of Cybersecurity services to customers in the Financial Services & Insurance (FSI) sector. Your focus is to gain revenue growth through organically growing your account base, focusing … in order to create and grow your own account base. Work with sales management to build effective account and opportunity plans. Work alongside internal delivery teams in order to develop opportunities and ensure we close projects in a timely fashion. Work with the Technical, Operations and Finance teams in more »

we believe in fairly rewarding our staff for their hard work and loyalty. Job Purpose: Act as a senior consultant specialising in leading the delivery of projects in relation to your domain/area of expertise. In this instance, Oracle HCM Cloud. Main Duties and Responsibilities: Please NOTE: on … of consultants, typically up to 5, acting as a stream lead/project manager within a project. Develop and manage the delivery plan for your workstream Methodology: Follow the methodology and Business Operating Model for your area. Lead and drive contribution to the methodology and Business … Interact and influence client project team stakeholders and assist them in taking key decisions for Oracle implementation programs Workshops & meetings: Plan and lead the delivery of client facing workshops and meetings, demonstrating significant domain knowledge and experience in your area of expertise Documentation & deliverables: Create well-structured & accurate deliverables more »

Job summary To manage the Network Planning Department: To manage a team of scheduler compilers and support the Service Delivery Director by: planning and overseeing the efficient use of the department's assets involving the optimum utilisation of buses, driving staff, operating sites etc. work with TfGM to develop … and improve the network of services operated work with all departments to manage the smooth introduction of franchised bus services and subsequent contract changes to strict deadlines work with Service Delivery Team devising proposals to submit to TfGM to improve service reliability in the face of increased … and/or improve the efficiency. Liaising with staff at TfGM to ensure that all aspects of the planning and introduction of franchised bus services are executed to the satisfaction of both parties, within agreed deadlines; Ensuring that Service Delivery Managers, Engineering Managers and Network Performance Managers are more »

team. Responsibilities: Technical: You will be responsible for the technical quality of work delivered in Casualty teams up to a value of £250K Technical & Delivery: You will ensure that quality and technical frameworks and processes in Casualty are working effectively and delivering value and mitigating risk. Clients: You will … be responsible for delivering the services in line with specific clients SLAs and claims handling requirements Collaboration: Working closely with the operations teams to ensure the technical model supports the agreed level of profitability required. Collaboration: Support Casualty technical input in Bids and Tenders Development & Growth : Identification of training … audit function which delivers both internal and external audit requirements and forms an integral part of the technical framework for improving quality and service delivery Qualifications: A proven track record of casualty file handling and passion for results driven performance and client care. Financial Authority of at least £100K more »

We’re looking for an experienced Vendor Alliance Manager to join our growing Commercial team with specific responsibility for the ICT division. Reporting into the Commercial Director, the successful candidate requires a degree of strategic thinking working towards longer term objectives whilst executing tactically on the ground. … facing events for all Chess Group Companies. Create internal software requests and POC implementation plans and monitor the approval process Monitor accurate and correct delivery of solutions sold Be able to position and present Chess Group product offerings Compare Chess product offering at a technical level with competitive products … Assists customer, prospect and Sales Representative to build a compelling and competitive business case and ROI (Return of Investment) Manages hand-over to the Services Functions (Post-Sales Support and Professional Services) for live project implementation Work with Vendor and service departments to improve customer experience on your more »

s and internal performance standards using the internal audit database or client specific document as appropriate. • Produce audit performance reports to the QA Manager for agreement and cascade to relevant client account partners, identifying hotspot areas for improvements as well as what was done well to assist … ensuring the actions are effective and are implemented in a timely manner. • Fully engage with team project work and initiatives to assist in the delivery of continuous improvement to the UK insurance practice, to include but not limited to, recommending improvements and designing and delivering training. • Work with Risk … of audit report Essential Skills & Experience • Excellent knowledge of insurance litigation processes. • Experience within an insurance claims related environment (preferably Insurer based or legal services). • Experience of MS Office. • Preferably proven audit and technical skills and/or an understanding of the audit processes. • Ability to manage more more »

store experiences, prioritising colleague needs, and facilitating their continuous development, both in-store and at the head office. Exhibit extensive product knowledge across all services (Hire, Tailor Me, Retail) and provide targeted development, understanding individual colleague requirements. Proactively support colleagues on the shop floor, guiding selling opportunities, and enhancing … a strong presence, leading by example, and promoting company standards, acting as a mentor and positive role model. Collaborate with the L&D Manager on new initiatives, embedding and evaluating them, and actively participating in the training and development of all colleagues. Foster a commercially focused approach … service targets and identifying opportunities for store performance enhancement. Prepare structured, focused store visits, collaborating with management to optimise support and impact. Lead the delivery of engaging and memorable training on the Moss brand, ensuring compliance with safety and security protocols. Utilise a variety of methods to create impactful more »

will have the following responsibilities: Candidate attraction and sourcing via search and match technology Managing all recruitment activity via our internal CRM system Consistent delivery of quality CVs within SLAs, aiming for efficiency ratio of 3:2:1 Offer and on-boarding management independently with no supervision required, managing … within a hiring window Create positive relationships with candidates, asks, listens, and builds connections to gain market insight, information, leads and referrals Acting as Delivery POC for client/Account Teams, chasing CV and interview feedback Understand and keep up to date with market trends, information, key movers, and … opportunities Skills/qualifications needed We are looking for candidates with the following skills: Desired previous experience in either legal, public sector or business services Confident in head hunting rather than sole reliance on application generation Client relationship building and stakeholder management experience Awareness of personal brand and impact more »

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in … transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the … Group in early 2022. Requirements Responsibilities Defining program scope and structure to achieve the desired business outcome Building and maintaining relationships with stakeholders, and delivery partners Pushing boundaries to deliver value for our clients Motivating cross functional squads to deliver contractual outcomes on time, on quality and within budget more »

Job Description: Bureau Engineer - Full Time Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB …/BMS Services delivery: Proactive management of the Remote Engineering Services for all current sites ... more »

performance goals. * Taking responsibility for own daily collection call schedule. * Meet or exceed individual goals, KPIs and SLAs and take full accountability for the delivery of same. * Monitor performance against KPI’s & SLA’s and be able to explain deviations from targets including but not limited to: * Movements in … Aged Debtors profile * Activity Stats (call volume, call time, email queue) * Collections * Work with the Development and Service Delivery Manager to identify training requirements and agree coaching schedules. * Ensure direct call method is always the first collection contact attempted. * Initiate escalation of account queries where resolution … is outside Payment Team authority or advice required. * Build and maintain a close working relationship with Customer services/client Experience and other business functions, to resolve all complaints to the clients’ satisfaction. * Liaise with internal stakeholders on account queries. The Jobby: * Accountability for the overall performance of the more »