Service Assurance Analyst
Manchester, United Kingdom
Adecco
Design and Transition activities, ensuring adherence to the organisation's IT Services Strategy. Collaborating closely with Project Teams, Workstream Leads, and the Service Assurance Management Teams to capture Service Design and Transition requirements. Developing Service Design and Transition Packages, Service Introduction Plans, and operational readiness material to facilitate a … Transition. Assessing Solution Designs and Project Initiation documentation to ensure that new and changed services meet the organisation's standards. Establishing and maintaining key stakeholder relationships, managing expectations, and promoting effective communication. Key Requirements: Previous relevant work experience in a similar role within the IT industry. ITIL Intermediate qualification … Strong knowledge of progress reporting methods, service level agreements, and service delivery economics. Experience in business continuity planning and project planning and control. Excellent stakeholder engagement and management skills. Please note that only shortlisted candidates will be contacted. Adecco is a disability-confident employer. It is important to more »
Employment Type: Contract
Rate: £70000 - £75000/annum
Posted: