Customer Service Jobs in Merseyside

1 to 25 of 28 Customer Service Jobs in Merseyside

Level 3 Recruitment Consultant Apprenticeship

OFFICE 620, THE PLAZA, 100 HALL STREET, LIVERPOOL, England
RECRUIT4STAFF (WREXHAM) LIMITED
recruiting for an outgoing, confident and highly driven candidate to join their busy recruitment team in Chester. Ideally you will have previous business administration, customer service and sales experience. Excellent scope for progression. Role Assist in building and nurturing relationships with existing clients to understand their hiring needs … Closing Date Monday, 1st July 2024 Start Date Monday, 8th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Team working Initiative Motivate to meet targets Willingness to learn and grow Confident and … the start of our journey in 2013 we have continued to develop cutting edge recruitment practices that mean we continue to provide a great service to the companies we recruit for and the candidates that we place. more »
Employment Type: Advanced Apprenticeship
Salary: £15,279.60
Posted:

Class 2 Service Driver

St. Helens, Merseyside, North West, United Kingdom
phs Group
Class 2 Service Technician As a key worker working in our Healthcare Division, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills will help keep our customers happy and ensure they … remain our customers! Being an experienced Class 2 Service Technician in our Healthcare division, your responsibilities will include collecting health related waste products ranging from Pharmaceutical, Non and Hazardous Waste and well as clinical. This currently includes providing support to the nations Covid testing stations but whatever your route … for the day, youll play a vital part in keeping our customers facilities hygienic and fresh. A day in the life of a Service Technician at phs will involve; You will follow planned routes, using PDA devices to confirm collections, manage any site access issues. We use in-cab more »
Employment Type: Permanent
Salary: £30,000
Posted:

Sea Freight Import Clerk

Liverpool, Merseyside, North West, United Kingdom
Pertemps Liverpool
internal systems to ensure operational efficiency and compliance. Candidate Requirements: A minimum of 2 years of demonstrable experience in sea freight import operations. Exceptional customer service skills and a keen eye for detail. Strong organisational capabilities to manage multiple tasks efficiently. Proficiency in computer skills, enabling effective navigation more »
Employment Type: Permanent
Salary: £30,000
Posted:

Sales Administrator

Liverpool, Merseyside, North West, United Kingdom
MSite
stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »
Employment Type: Permanent
Salary: £26,000
Posted:

Applications Support Analyst

Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for the … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager Effective … communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation in more »
Employment Type: Permanent
Posted:

Hire Desk Controller Storage & Accommodation Hire

Newton-Le-Willows, Merseyside, North West, United Kingdom
Mitchell Maguire
Plant Hire, Plant Sales, Ground Support Services, Ground Protection, Trench Cover, Construction Products, Construction Sales, Hire & Sales, Civils, Shoring, Sales Administrator, Sales Support, Telesales, Customer Service Rep, Hire Desk, Hire Desk Controller, Desk Controller, Storage, Storage Containers, Accommodation Office Location: Ashton-in-Makerfield Remuneration … Must have experience in a fast paced office role, ideally a hire desk position however would be open to internal sales/telesales or customer service positions Must be confident on the phone with customers, both inbound & outbound Experience within the hire sector or wider construction market beneficial … Plant Hire, Plant Sales, Ground Support Services, Ground Protection, Trench Cover, Construction Products, Construction Sales, Hire & Sales, Civils, Shoring, Sales Administrator, Sales Support, Telesales, Customer Service Rep, Hire Desk, Hire Desk Controller, Desk Controller, Storage, Storage Containers, Accommodation more »
Employment Type: Permanent
Salary: £28,000
Posted:

Senior Claims Handler - Financial Lines

Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
PIB Insurance Brokers
an exciting opportunity for an experienced Commercial Insurance Claims Handler to join our Financial Lines Specialty Team based in Liverpool. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven experience across Financial Lines will allow you to ensure … CII qualified or working towards), is a natural multi-tasker and well versed in Professional Indemnity, D&O & E&O. You will put the customer at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling claims in line with … be plenty of opportunities to get involved in other exciting projects. Responsibilities: You will be managing claims from across different Financial Lines products ensuring service standards are met and/or exceeded, You will keep an efficient diary system for all claims, ensuring claims are chased as required, You more »
Employment Type: Permanent, Work From Home
Posted:

Business Development Manager (Voip and internet services)

Merseyside, North West, United Kingdom
Everpool Recruitment
Manager Mersey side/Runcorn £30,000 Plus OTE uncapped commission based on sales made. Plus company car allowance £500 per month. Office and Customer/field based role. Everpool Recruitment are pleased to be supporting an established client, who are specialist in providing Telecoms and connectivity services, across … expanding team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »
Employment Type: Permanent
Salary: £30,000
Posted:

Inbound Sales Agent

Birkenhead, Merseyside, North West, United Kingdom
Recruit Right
We are recruiting for one of the largest broadband service provider, seeking experienced individuals who would like to be part of their sales team. You will be expected to help and assist customers on technical queries and inquiries to re-contracting customers whilst offering additional products and services SUBJECT … natural flair for striking rapport with others Excellent conflict management skills and objection handling techniques Committed to delivery of a consistently high quality of customer service Generic Profile Previous call centre work preferred Broadband service provider experience advantageous or a technical/IT background Excellent telephone manner more »
Employment Type: Permanent
Salary: £11.44 per hour plus uncapped commission
Posted:

SHEQ Manager

Liverpool, Merseyside, North West, United Kingdom
Morrison Energy Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Employment Type: Temporary
Posted:

Field Services Engineer

Liverpool, England, United Kingdom
SIM Switchgear
At SIM Switchgear, we’re a team of specialists, electrical and mechanical engineers and consultants. As a Field Service Engineer of SIM Switchgear, your primary role will be to ensure the safe execution of all Service related Projects. Your tasks will be predominately related to Servicing, Upgrades and … Products and Services. You will be responsible for, but not limited to: Fielding enquires from existing customers relating to technical support, advice, and future service offerings. Generating quotations for Service related work. Undertaking pre-mobilisation duties, including but not limited to, Project Specific Risk Assessments, Method Statements, etc. … Participating and promoting a proactive and collaborative approach to Health & Safety at SIM & Customer premises. Safely performing all necessary Service related tasks at SIM & Customer premises, including but not limited to, switchgear service & maintenance, switchgear upgrades & life extension projects, protection relay testing & upgrades, switchgear breakdown investigation more »
Posted:

SHEQ Manager

Bootle, England, United Kingdom
Morrison Energy Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Posted:

Information Technology Support Analyst

Liverpool, England, United Kingdom
Hybrid / WFH Options
Clarke Energy
installations, backed up with reliable, accountable aftersales support. With a culture of integrity and high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide … 1st and 2nd line support to users within the Clarke Energy Group. You will be providing an efficient and reliable service, resolving issues in a timely manner and keeping users informed. Supporting other team members, you will be happy to get involved in a range of projects and working … to get the job done. The Benefits: - Competitive salary - 25 days holidays - Enhanced holiday entitlement based on length of service - Holiday buy and sell scheme - Company pension scheme - Health care cash plan - Life Assurance - Employee Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About more »
Posted:

Workshop Controller

Prenton, Merseyside, United Kingdom
Confidential
technicians' work and promoting the ethos of first-time fix for all work that is completed. This will ensure optimal workshop productivity and encourage customer recommendations./p p We host a busy workshop with over 10 bays./p p The postholder's duties will include, but are … out 1-to-1 meetings regularly with technical staff and assisting with the implementation of any remedial action/li li Reporting to the Service/Aftersales manager/li/ul p To be successful in this role, you will have excellent leadership skills, with the ability to … requisite, ideal candidates will also have:/p ul li A strong career track record in workshop control/management/li li Excellent Customer Service Skills and Focus/li li Technical Background and experience/li li Experience in managing a team of 6 or more more »
Posted:

Head of Membership Sales - B2B

Liverpool, England, United Kingdom
Hybrid / WFH Options
ReCulture
online channels, including social media, email marketing, and digital advertising Relationship management: Build and maintain strong relationships with existing and prospective members, providing exceptional customer service and support throughout the sales process Team leadership: Lead and motivate a small team of sales professionals to effectively execute sales plans more »
Posted:

AV Installation Engineer

Liverpool, England, United Kingdom
Hutchi
retail stores and luxury leisure and hospitality conference centres. Responsibilities · Day-to-day delivery of full installation of AV, lighting, and automation technologies · Attending customer premises to establish reported fault and a prompt restore service · Ensuring accurate completion and return of AV asset documents upon installation sign off … and Field Service records and paperwork for customer service visits · Proactively building close working relationships with your team and customers enabling best service · Identify potential improvements and feed back to customer and sales · Timely and accurate reporting and feedback of installation and service work more »
Posted:

Service Now Systems Specialist

Liverpool, England, United Kingdom
Hybrid / WFH Options
Charterhouse Group
customers the freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts … in London or Liverpool and at home. Requirements Perform regular reviews of data held in applications to identify inconsistencies, duplicates or quality issues within Service Now and CRM. Perform application health checks, raising concerns to IT support as appropriate Ensure systems configurations within Service Now are fulfilled and … changes (e.g. starters, leavers) are catered for on the system and licence allocations updated accordingly Ensure users are trained appropriately in using CRM and Service Now applications, including creating/maintaining training materials Work remotely (on a hybrid basis) and support remote users where applicable Create and modify reports more »
Posted:

Scheduler

Bootle, Merseyside, North West, United Kingdom
Sovini Property Services
Scheduling team to achieve maximum productivity of operatives across multiple workstreams by managing appointments and responding to emergencies, whilst providing a high level of customer service ensure all diaries are organised and maximised to ensure optimum productivity ensure all operatives have started PDAs and attended first appointment by … authorising carding of address. ensure works requiring authority are identified and correctly processed through the system. monitor and appoint dashboard jobs left by the customer service centre due to no availability of appointments and take necessary steps to arrange appointments as appropriate. Ensure written correspondence to tenant and … contact tenant/operative to confirm failure cause and re-schedule as appropriate or feedback root cause for further investigation by supervisors. liaise with Customer Service Centre and supervisors to ensure all necessary follow up works are detailed and scheduled liaise with sub-contractors and ensure works are more »
Employment Type: Permanent
Salary: £26,000
Posted:

Proclaim Developer

Liverpool, England, United Kingdom
Your Legal Services Group
Your Legal Service Group is a fast-paced Legal Services business, who thrive on providing excellent customer service whilst delivering the best possible results for our clients. We have an opportunity for an ambitious, forward-thinking individual to join a growing team to help lead the company … linked actions, or similar functionalities. Proficient in Import and Export functionalities, especially during Go Live phase Knowledge integrating with 3rd parties using REST & Web Service Administration Expertise in creating and managing data templates, including CSVs, XMLs, CDHs, and understanding all data descriptions. Advanced Reports understanding to build various MI more »
Posted:

Customer Service Support Apprentice

40 HOGHTON STREET, SOUTHPORT, England
DIGIDOG TECH LIMITED
A fantastic opportunity as First Line Customer Support for Digi Dog Tech has become available. Working with industry professionals in a brand newly re-furbished office, you will be providing a friendly and warm welcome to customers and clients, excelling in customer service and be fully supported … by the technical team. Role Providing excellent customer service in a professional and timely manner, your main duties and responsibilities will be: Answering incoming and outbound calls to new and existing customers. Responding to incoming emails, providing full customer service support Maintaining and establishing close working … a professional and timely manner Meet and greet new and existing customers in store providing a professional warm welcome Recording (raising a ticket) for customer service requests for issues in addition to faults, invoice queries, job quotes and any other query raised by a customer or potential more »
Employment Type: Advanced Apprenticeship
Salary: £12,313.60
Posted:

Applications Support Lead apprentice - Milbank LLP - London - £22k

100 Liverpool Street, London, England
Milbank LLP
sheets, making sure they are always kept up to date and relevant. Follow all IT Policies and Procedures. Other duties as directed by the Service Delivery Manager or Head of IT. Training During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly … Friday, 28th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Logical Team working Customer service experience Ability to work to deadlines Active listening Interpersonal skills Ability to prioritise workload Flexible approach to overtime Keen to begin IT more »
Employment Type: Higher Apprenticeship
Salary: £22,000.00
Posted:

Monitoring Engineer

St. Helens, Merseyside, North West, United Kingdom
Chrysalis Talent Solutions Limited
areas. Safety and Environmental Compliance: Work in accordance with company SHEQ policies to ensure schemes are safely designed with a focus on environmental performance. Customer Service: Provide and maintain high levels of customer service to exceed customer expectations. Support for Installations: Provide additional support for … Coordination: Work with people on sites, keeping records of results, changes, and activities performed. Team Updates: Keep engineering teams informed of projects and updates. Customer Relationships: Build and maintain relationships with internal and external customers and seek feedback on customer satisfaction. Key Result Areas Document Control: Quality of more »
Employment Type: Permanent
Salary: £26,000
Posted:

Dual Fuel Engineer / Smart Meter Engineer

Liverpool, Merseyside, North West, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:

Consumer Test Coordinator (30 hrs per week)

Wirral, Merseyside, North West, United Kingdom
Manpower
fast-moving work environment with strong time management skills. Can show initiative and prioritise tasks. Professional telephone manner and communication skills. Beneficial: Experience of customer service or dealing with members of the public in some capacity is desirable Port Sunlight Research working environment: Free onsite parking Staff shop more »
Employment Type: Temporary, Part Time
Salary: Up to £14.51 per hour
Posted:

Lead Software Developer

Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
Oscar Associates (UK) Limited
The company & your role This is a hugely successful business who pride themselves on their reputation in their industry, building the business on excellent customer service. They require a highly motivated Software Developer to join their dynamic team where you will play a crucial role in leading and mentoring more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:
Customer Service
Merseyside
10th Percentile
£22,350
25th Percentile
£25,750
Median
£32,500
75th Percentile
£50,250
90th Percentile
£72,500