Remote People Management Jobs in Merseyside

1 to 1 of 1 People Management Jobs in Merseyside with Remote Work Options

IT Senior Service Desk Analyst

Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
BDO
Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and … directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the … to achieve individual and collective success Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements Ensure troubleshooting steps are followed consulting documentation, knowledge more »
Employment Type: Work From Home
Posted:
People Management
Merseyside
25th Percentile
£36,250
Median
£51,783
75th Percentile
£58,750
90th Percentile
£78,323