Head of Incident Management & Service Ops
West Drayton, Middlesex, United Kingdom
IAG GBS
delivery of high-quality IT services, and the continuous improvement of operational processes. This will involve:Delivery of the Global Operations Centre and key ITIL operational processes (Event, Incident, Problem, Change and Release, Service Continuity), the IT Risk Framework and the coordination of service continuity.Ownership of all ITIL processes across more »
Salary: £ 70 K
Posted: