1 to 3 of 3 1st Line Support Jobs in the Midlands with Remote Work Options

authentic selves to work and we will always ensure everyone here has an equal opportunity to reach their full potential. At Stone we support employees and embrace diversity. This goes beyond policies and procedures to nurturing a culture of inclusivity and engagement. From comprehensive training programmes including apprenticeships … to work in a fast-paced environment? Do you want to be part of a growing award-winning technology company? We are seeking a 1st Line Support Team Leader to join our Support & Managed Services team. We are looking for someone to provide … leadership management and support to the 1st line technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service more »

individual customer requirements, ranging from Managed IT and Unified Communications, Connectivity and More! To join our midlands based team we are looking for a 1st Line Support engineer who specialises in Unified Comms and Telephony. 1st Line Support Engineer Remote … tickets and collect information surrounding issues. Provide excellent customer service as you will be the voice of the company Log tickets in the support system and escalate relevant issues when appropriate Managing issues in appropriately in … a timely and efficient manner Being proactive in your approach to system alerts and general activities. Required skills and experience: Experience in a first line role, preferably for an MSP but not essential. Knowledge of VOIP telephony – mainly 3CX is preferred. Experience in O365/Microsoft and Windows more »

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1st Line IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the more »