IT Support Technician – Systems and Applications
silverstone, midlands, United Kingdom
The ONE Group Ltd
IT Support Technician – Systems and Applications Unique chance for an IT support technician to join a motorsport and events business based at the historic racetrack in Silverstone. No experience required and this could be a first role out of education, alternatively … it could suit an existing L1 support specialist looking to progress and further specialise in Business Systems and Applications, training will be provided on this aspect. Role/Responsibilities 1st line IT support to users ensuring timely resolution in line with SLAs Application Support of Ticketing/Leisure Systems. Systems Administration Provide excellent customer service Inbound service request diagnosis and resolution Desktop issues affecting users, workstations, applications and file storage Set up new PCs & laptops Fix hardware faults and install upgrades to hardware more »
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