1 to 1 of 1 Customer Analyst Jobs in the Midlands with Remote Work Options

Customer Analyst Salary: c. £27,000 per annum Hours: Full time - 35 hours Contract: Permanent Location: Hybrid Working (Head Office, West Bromwich) The West Brom are looking to recruit aCustomer Analyston a permanentcontract. You willsupport the Information Management team by providing detailed analysis and insight of the Societys … products, customers, campaigns and complaints. To maintain models used by the team and maintain all customer prompts, mailing files and direct marketing campaigns. Key Responsibilities: Produce and maintain models used by the Information Management team. Identify trends and patterns within product, customer, campaigns or complaint data and provide … answers to ad-hoc information requests. Maintain the weekly customer prompt process, making and implementing recommendations for improvements as required to existing and new campaigns and prompts. Produce customer mailing files as required. Maintain and develop the various customer profiles as required by the Society, ensuring they more »