Remote Customer Engagement Jobs in the Midlands

1 to 7 of 7 Customer Engagement Jobs in the Midlands with Remote Work Options

Account Manager Customer & Sales Management

Leicester, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Viking
future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Account Manager Customer & Sales Management to join the growing Sales team on a hybrid contract. You will join us on a full-time, permanent basis and in … more productive, including the latest technology, core office supplies, print and document services, business services, facilities products and furniture. Only companies which place the customer centre stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Viking, we … sustainability - and we intend to thrive and continue to lead our industry for years to come. Benefits of joining us as a Account Manager Customer & Sales Management: Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary) Life assurance Staff discount more »
Employment Type: Permanent, Work From Home
Posted:

CRM Consultant

Birmingham, England, United Kingdom
Hybrid / WFH Options
Bluelight CRM
About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics … with a range of complementary market leading software products. These are backed up with consultancy services, which help our customers deliver best value and engagement to their members and stakeholders. Our aim is to fundamentally alter how technology and change projects are delivered and perceived in the sector. We … innovative and capable of thinking outside the box. Skills, Qualifications & Experience Degree educated Two or more years of experience in tailoring Microsoft Dynamics 365 Customer Service, Sales, and Power Platform. Self-starter, who relishes challenges and strives for the best Team player capable of building client relationships and consults more »
Posted:

Lead UX/Product Designer - Birmingham/Flexible

Birmingham, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Investigo
a key role for the business, during a time of great investment in tech and systems. You will play a key part in improving customer engagement, through focus groups, panels, A/B testing etc. The ideal candidate will have previous CX/UX experience, and experience delivering … Overview of the role requirements: Previous experience working in a UX Design or Product Designer role with UX focus, preferably with a focus on customer experience and Apps. Experience working with remote/offshore development teams, preferably in an Agile environment. Ability to work with a wide range of … internal & external stakeholders. Knowledge and prior experience of enhancing customer engagement, such as conducting panels/workshops, A/B Testing etc. Analytical mindset with excellent problem-solving & organisational skills. Salary The salary/package for this position is flexible between £55,000 - £60,000 per annum, depending more »
Employment Type: Permanent
Salary: £55000 - £60000/annum
Posted:

Senior Cyber Security Architect - Cisco - 3 year FTC

Birmingham, West Midlands (County), United Kingdom
Hybrid / WFH Options
Softcat
part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »
Employment Type: 32
Posted:

Customer Success Manager, US State and Local Government

Lincoln, Lincolnshire, United Kingdom
Hybrid / WFH Options
Dataminr
and events impacting US national security, publicly available information, and big data and can translate these into actionable insights for your customers. As a Customer Success Manager, you will drive First Alert product adoption, renewal, and usage among First Alert customers, as well as build a strategy to foster … account growth. You are excited to combine your interests in technology, government, national security, and customer success to transform the way our customers adopt and use First Alert.At Dataminr, we are creating a team of talented builders, creators and visionaries to have a real-world impact on how organizations … employee resource group (ERG) network, learning and development funds, and more. The opportunityExpand the scope and scale of First Alert adoption, while driving successful customer outcomes within your assigned portfolio throughout NYC and the NortheastCollaborate with Client Engagement Executives to develop and execute short and long term strategies more »
Salary: £ 70 K
Posted:

Digital Product Owner

Birmingham, Short Heath, West Midlands (County), United Kingdom
Hybrid / WFH Options
SF Recruitment
working closely with the SMT and innovation team to convert market leading innovations in financial accessibility into MVP's. With a background in developing customer facing, cloud hosted software products this Product Manager will be responsible for the analysis of the company's existing customer engagement and … an autonomous, knowledge share driven environment. This Digital Product Owner based near Birmingham should have most of the following key skills: - Demonstrable experience delivering customer facing digital products (ideally in financial services) - Experience working with technical stakeholders to deliver projects - Experience writing robust, scalable user stories - Experience creating product … company with excellent progression opportunities then please click apply now to be considered. Digital Product Owner £75,000 - £85,000 Product, user stories, stakeholder engagement, agile, roadmaps, Financial services more »
Employment Type: Permanent
Salary: £75000 - £85000/annum Great benefits & progression
Posted:

CRM Executive

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Intellect UK Group Limited
their client communications strategy. Reporting to the Head of Digital Marketing, you will drive the execution of automated campaigns and personalization tactics to enhance engagement and retention, ensuring compliance with GDPR and the CAN-SPAM Act. Key Responsibilities: Develop and optimise valuable content for communications. Leverage user behaviour data … to personalise strategies and maximise customer retention. Collaborate with the Paid Media Specialist to grow lead acquisition and subscriber base. Ensure targeted and accurate database segmentation. Implement a testing strategy to refine email communication. Work with the design team to create and proof content. Analyse email marketing success and … identify performance opportunities. Make data-driven decisions to deliver personalised content at key customer journey points. Develop a client retention strategy to increase customer lifetime value (CLTV). Review and shape the future communication strategy and CRM platform. Experience: Strong understanding of CRM systems and customer engagement. more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:
Customer Engagement
the Midlands
10th Percentile
£32,500
25th Percentile
£45,625
Median
£57,500
75th Percentile
£77,500
90th Percentile
£81,125