1 to 2 of 2 Support Team Leader Jobs in the Midlands with Remote Work Options

Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution … to customers. The Role: Your key responsibilities will be to manage the support team, providing technical assistance, training and mentoring, as well as managing the team workloads and rotas, etc. You will also ensure that support aligns with agreed SLAs and become … of escalation for any major client issues, helping to put out any fires along the way. Your Skills: 2 years+ within a Software Support Team Lead role Experience of training/leading junior staff, including managing workload, shift rotas, etc Proven IT Software Support more »

We have an exciting opportunity for a IT Support Team Leader to working within Warwick (Hybrid). You will play an active role as part of our service team working in partnership with our Commissioning Team Leaders to innovate our service … delivery capabilities. You will support the Service Manager and other Delivery Team Leaders in achieving our organisational vision and outcomes. You will manage your team to meet the outcomes of the service delivery plan. You will develop and maintain good working relationships with our … Service Managers for Digital & ICT and Strategy & Commissioning to identify strategic opportunities for the service to implement change and improvements effectively. Managing a team of 30 IT support workers. Experience: Managing a team Report writing ITIL qualification would be desirable Compliance with ICT strategy more »