1 to 25 of 54 Technical Support Jobs in the Midlands

Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function … dealing with customers who have purchased equipment,it is not a IT/Tech support related function. Technical Support Team Manager key job details: The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you will play a pivotal role in ensuring that customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Technical Support Team Manager key responsibilities: Lead and manage the technical support team, providing guidance, support more »

Technical Engineer/Service Engineer/Technical Support Engineer required to join a leading pump manufacturer. The successful Technical Engineer/Service Engineer/Technical Support Engineer will be office-based, providing customers and engineers with telephone technical support as well as … offering and providing quotations, services, and products within the pump industry. The successful Technical Engineer/Service Engineer/Technical Support Engineer must have experience in a technical customer support role within engineering ideally within fluid power: Pumps, Valves, Filtration, Hydraulic, Compressed Air, Pneumatics or … be of huge interest. Package £29,000 - £31,000 depending on experience 25 days holiday plus bank holiday Hybrid Opportunity Pension Additional company benefits Technical Engineer/Service Engineer/Technical Support Engineer Role Office-based, providing customers and engineers with telephone technical support as more »

feel valued and trusted. They are big advocates of personal development, growth and progression, with many success stories of this across the company. The Technical Support Engineer role is initially for 6 months. This may go longer, but at this stage, its for 6 months. Salary, Hours and … holiday (including bank holidays) Cash health plan A modern, forward-thinking place to work Commutable From: Wolverhampton, Walsall, Telford, Shrewsbury, Birmingham Role Function The Technical Support Engineer is the first line of technical support for partners, customers and the Regional Sales Managers. By understanding the technical details of the company part numbers, wiring diagrams, and applications, the Technical Sales Engineer will identify issues and support on technical questions and applications. This role will support to provide training and technical support to customers, partners, and sales managers. You will receive more »

Job Role: Technical Support Specialist Location: Redditch Salary Range: £45,000 - £50,000 + Benefits Our client, a leading global supplier of equipment and services to packaging and label manufacturers, is on the lookout for a talented and ambitious Technical Support Specialist to join their growing … expertise and a presence in more than 50 countries, our client continues to drive innovation and shape the future of packaging worldwide. Key Responsibilities – Technical Support Specialist Assist the Field Service Scheduler by advising on appropriate Technicians and managing the planning board in their absence. Follow correct technical procedures using the Salesforce process. Provide support to the Technical Service Manager on both internal and external projects. Coach and mentor Apprentices and Field Service Technicians. Manage Technical Reports for Service Factories. Aid project teams with major projects, upgrades, and installations. Maintain profitability within the Service more »

Technical Support Engineer, £50K, Worcester, Worcestershire, and work from home Technical Support Engineer jobs, Automotive Engineer jobs, Automotive Engineering jobs, Automation Engineer jobs, Powertrain Engineer jobs, Software Support Engineer jobs. Lots of flexibility on work from home and working hours. Industry leading, innovative, and successful … sector with lots of flexibility work from home most of the time (if you prefer) and flexible working hours. We are looking for a Technical Support Engineer to p rovide internal and direct customer technical support for software platforms that automate, control and monitor test rigs … test automotive engines, electric vehicle batteries, fuel cells, motors, vehicles, powertrains, and components to acquire, analyse and manage test data. Your background as a Technical Support Engineer: We are looking for a candidate that either has experience of test automation systems, measurement systems, PLC control systems or similar more »

Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, Architects … Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support … ducts, valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not more »

Technical Support Engineer/Applications Engineer/Instrumentation Engineer/Service Engineer/Instrumentation Specialist required for a global manufacturer located in Wellingborough, Northamptonshire. The Technical Support Engineer/Instrumentation Engineer/Applications Engineer will provide technical support and site support (includes international … to £50,000 dependent on experience. Bonus scheme. Hybrid working 34 days holiday (including bank holidays) Increasing with service. Pension Responsibilities: You will provide technical support to customers with instrumentation and flow meters going into a range of process industries including oil & gas, chemical, refineries, food manufacturing, shipping … and other industries. Responsible for first line support for technical queries and problem-solving Working together with Product Management to resolve technical and application problems Support customers with faults remotely, travelling to international sites for troubleshooting if required. Support Service in analysing faults Assisting in more »

Job Title: Specialist Technical Support Level 3 Location: West Midlands (Hybrid) Permanent Salary: £42,005 Are you a highly skilled technical support professional seeking a challenging role that allows you to showcase your expertise and contribute to an efficient and effective customer service experience? If so … we have an exciting opportunity for you! The Role: As a Specialist Technical Support Level 3, you will be an integral part of our Specialist Technical Support Team. Your responsibilities will include providing technical support to both internal and external customers, ensuring the delivery … to maintain a high standard of service. Key Responsibilities: In this role, you will need to leverage your extensive knowledge and experience in various technical areas, including but not limited to: Experience of developing (DevOps) in Power Apps Automate and M365 Experience of developing (DevOps) in RPA is (desireable more »

M365 Technical Support Level 3 Location: West Midlands (Hybrid) Type: Permanent Salary: £42,005 Are you a skilled technical support professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you! The Role … You will be a vital part of our Specialist Technical Support Team, providing top-notch technical support to internal and external customers. You'll ensure the delivery of high-quality ICT services, applications, and equipment. Additionally, you will guide and supervise colleagues to maintain excellent service … standards. Key Responsibilities: Provide advanced technical support for diverse user issues, both hardware and software. Utilize your expertise in Power Apps Automate, M365, and Blue Prism. Handle complex issue triage, problem investigation, and major incident resolution. Support Microsoft Products, Network, VMware, Storage and Back-up, various OS more »

This Technical Support Engineer role offers a unique opportunity to work in a growing and innovative company within a traditionally archaic industry. While big players in the market are slow to innovate, this company is committed to bringing groundbreaking products to market. Over the past three years, the … stands apart from typical corporate roles. Employees enjoy the freedom to shape their roles, contribute ideas, and see their suggestions implemented. In addition to technical support, you will be responsible for the development, testing, and integration of new camera systems, IoT (4G Routers), and software products, resolving faults … with industry trends and onboarding new hardware products. Additionally, you will manage helpdesk tickets from initiation to resolution, provide fault-finding assistance, and general technical support to customers. You will also create and deliver technical training for engineers and customers, provide onboarding guidance, and ensure effective communication more »

A great opportunity has arisen for a Technical Support Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into … projects. Technical Support Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with … project managers, engineers, and construction teams to coordinate and optimise installation processes. Troubleshoot complex technical issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start more »

Junior/Trainee IT Support/Technical Support Stamford Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT Support/Technical Support candidate to join our Client's growing business. You will be responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge with an interest in … technical systems A strong work ethic, happy to work in a team environment You may be working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest more »

Technical Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an ITIL environment is required for a well-established company based in Ross-on-Wye, Herefordshire. SALARY: up to £45,000 per annum (depending … to the office in Ross-on-Wye, Herefordshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within … an ITIL environment. Working as a Technical Support Engineer/IT Systems Technician/Infrastructure Engineer you will join the Companys international team of IT Specialists who support more than 20,000 employees at 170 locations worldwide. As the Technical Support Engineer/IT Systems more »

Graduate Technical Support (Engineering/Lighting) Redditch - Birmingham £23,000 - £28,000 + Progression Opportunities + Training + Company Pension + Performance Based Bonus + Life Insurance Are you a Graduate from an Engineering or Electrical background that wants to join a continually growing company with unparalleled progression … profitable business, founded nearly 100 years ago they are industry leaders operating in a variety of sectors. In this role you will be providing technical support and dealing with escalated tickets from suppliers, customers and employees. You will be dealing with customer queries and give advice on the … products. The ideal Graduate Technical Support will hold a qualification in the engineering or electrical industry. The role: Providing technical support Giving product advice and dealing with customer queries Dealing with suppliers, customers and employees The person: Qualification in engineering or electrics Commutable to Redditch Reference more »

Technical Support Analyst 5 days a week - Wolverhampton Competitive Salary with bonus We are currently looking for an experienced Technical Support Analyst to help provide technical support across an entire IT estate, for a company that are morally green and looking to make an … complex hardware, software, and network issues reported Collaborate with other IT teams, such as infrastructure, business applications and the data team to resolve complex technical issues and ensure smooth delivery. Document all support activities, including incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the … development and maintenance of knowledge base articles and support documentation, adopting ITIL processes and procedures The successful applicant will have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in a 2nd or 3rd line technical support role. Significant experience more »

Technical Support Agent £25,000-£30,000 per annum Burton on Trent Permanent Looking for the next step in your Tech support career? Do you want to join a company with plenty of scope for growth? My client is a well-established software house who provide solutions … the automotive/logistics sector across desktop, web and mobile environments. Due to growth they're looking to increase the size of the Software Support team who the successful candidate will work closely with alongside the Developers to resolve any customer issues. In addition you'll also provide training … on the Software to new clients and help with the QA testing. The Role As the successful Technical Support Agent, you can expect your role to include: Providing software support to clients via phone and email Delivering training to clients both virtually and with travel to their more »

Engineering Technical Support (Office) £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing electro-mechanical machinery or within a remote technical troubleshooting position? Are you looking … Are you seeking great work-life balance, an excellent benefits package and financial progression opportunities? Due to growth, my client is looking for a Technical Support executive to join their skilled team. The company are a highly respected global manufacturer of specialist CNC machinery, and they are able … to provide a genuine platform for growth and development. The successful candidate will provide first-line support to customers and field-based engineers, which could range from assisting with software queries, through to troubleshooting urgent mechanical, electrical, and pneumatic breakdowns. The role offers great work-life balance hours and more »

Job Title: Specialist Technical Support Level 3 Location: West Midlands (Hybrid) Permanent Salary: £42,005 Are you a highly skilled technical support professional seeking a challenging role that allows you to showcase your expertise and contribute to an efficient and effective customer service experience? If so … we have an exciting opportunity for you! The Role: As a Specialist Technical Support Level 3... more »

This Technical Support Engineer role offers a unique opportunity to work in a growing and innovative company within a traditionally archaic industry. While big players in the market are slow to innovate, this company is committed to bringing groundbreaking products to market. Over the past three years, the … stands apart from typical corporate roles. Employees enjoy the freedom to shape their roles, contribute ideas, and see their suggestions implemented. In addition to technical support, you will be responsible for the development, testing, and integration of new camera systems, IoT (4G Routers), and software products, resolving faults … with industry trends and onboarding new hardware products. Additionally, you will manage helpdesk tickets from initiation to resolution, provide fault-finding assistance, and general technical support to customers. You will also create and deliver technical training for engineers and customers, provide onboarding guidan... more »

Fantastic opportunity to join a well-established company in Coventry as an External Technical Support and Training Manager! This opportunity is to be involved in the developmental and trial stages for latest product offerings along with developing and implementing the business strategic intent of a future service proposition … offering. Interaction with key people in the business to further develop the external and internal technical support function to B2B customers and provide technical and installer training. The type of products and business this is, is a leading provider of smoke, heat and carbon monoxide detectors to … bonus on top Monday to Friday 9 - 5.30 Must be able to drive and have own car Main Duties; o Develop and implement field support and training strategies, policies, and procedures to meet organisational goals and objectives. o Using a variety of training and troubleshooting techniques ensuring the customer more »

Senior Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »

IT Technical Support/Software Development - Warwickshire £35,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware … MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will … be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up more »

We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience and more »

itle: Technical Support Operative Reporting to: Group Technical Manager Salary: £23K - £25K Main Purpose of Job: Provide technical support to stakeholders, including commercial engineers, end users, and potential customers, ensuring accuracy, efficiency, and excellent communication. Main Responsibilities: - Support commercial engineers, end users, and potential more »

itle: Technical Support Operative Reporting to: Group Technical Manager Salary: £23K - £25K Main Purpose of Job: Provide technical support to stakeholders, including commercial engineers, end users, and potential customers, ensuring accuracy, efficiency, and excellent communication. Main Responsibilities: - Support commercial engineers, end users, and potential more »