1 to 11 of 11 Customer Experience Jobs in Milton Keynes

JOB TITLE: Customer Operations Analyst Placement LOCATION: Milton Keynes CLOSING DATE: 2nd June 2024 SALARY: £22,250, 27 days holiday plus Bank Holidays, loan car scheme, pension and a discretionary bonus. CONTRACT: July/August 2024 - July 2025 Are you analytical and looking for placement opportunity that gives you … real experience for the future and the chance to improve our customer experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, root cause analysis and trend analysis across the business. This … is a key area for us as the work the team does helps drive and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »

portfolio. The position has direct ownership of the definition of the services provided; including service design, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing the product strategy for this portfolio, working alongside the broader product … to the business. Socalise plans and updates with stakeholder teams, and deliver updates appropriate for executive audiences at a regular cadence" Design highly differentiated customer value propositions based on customer needs, research and feedback. Deliver and maintain product requirement definitions with prioritised features and corresponding justification. Development of … pricing strategies and business cases for new product developments. Provide detailed product descriptions for the development of sales, customer experience, website and training information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … necessary documentation. Maintain clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention more »

based in Milton Keynes Immediate starts available! Salary: £26,000 per annum The Role: An exciting opportunity has emerged to join our client's Customer Experience team as an Artworker. You are responsible for helping customers get the most out of their creative products by ensuring they have … a consistently high quality and personalised experience. Key Responsibilities: Adapt existing artwork to alternative layouts and/or formats in line with customer briefs and their brand requirements. Creating and managing our 'Pick your own templates and requests, making changes and uploading to the Online Hub. Carry out proof … to customer. Ensuring high standards of work are kept across the team. Handling New Orders in a timely and efficient manner. In line with customer briefs and their brand requirements whilst ensuring they are delivered within team KPI requirements. Be an expert in our design service, responding to customers more »

to become part of an outgoing team that are integral to the vision of a business that is making a real difference to the customer experience within the rapidly changing energy supply market? This company are a leading power supply business who due to recent investment and financial … will be plenty of opportunities to climb the ladder and take on more responsibility. This is a fantastic opportunity for someone passionate about the customer experience to join a market leading company at a very exciting time in their growth trajectory. The Role: *Hybrid working with offices just … for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. more »

exciting opportunity will suit a talented Junior Product Owner seeking progression or an established mid level Product Owner who is well versed in a customer facing role. The organisation employ over 100 people, turning over north of £25 million. They are a big believer in sharing thoughts and encouraging … The position is hybrid with 2 days in office and 3 days from home, this can be flexible for the right individual. Product Owner Experience * Translating product vision into reality * Analyse customer requirements to execute product roadmaps * User-Centric approach * Understand the end to end customer experience more »

to continue to develop their skills and knowledge, whilst working for a company that will support your personal and professional development. Our client provides customer experience management consulting and turnkey queue flow solutions to companies in over 150 companies. Due to expansion, they are looking for a Digital … growth * Plan and deliver the redevelopment of their corporate websites to generate leads for each of the regional offices The Person: * Strong B2B marketing experience * Confident using Wordpress and HubSpot * A can do attitude with the capability of actioning tasks on your own and in a team Reference Number … for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. more »

new job breifs, providing market intel and sourcing top candidates in a niche market. We are looking for a professional Recruitment Consultant ideally with experience in sourcing Engineering candidates, including Maintenance Engineers, Techinicians, Logistics, Software Engineeners etc. There are lots of opportunities to progress your career and develop your … and healthy snacks Free parking and flexible working Games room and incentives At TXM Recruit, our team of specialist consultants deliver a world class customer experience, providing temporary, contract, and permanent recruitment alongside MSP and RPO solutions for over 120 clients within Rail, FMCG, Construction, Facilities Management, Aerospace more »

Desk Support Analyst. As a Service Desk Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer focus and demonstrate excellent communication skills. You will establish productive working relationships with internal staff, clients, and suppliers to ensure the very best service … the service desk as directed by the Service Delivery Manager. What are we looking for? Must have excellent verbal and written communication skills. Competent experience in using MS Outlook, Word, Excel, Power Point, and other tools. Ability to prioritise user requests effectively and manage user expectations within a fast … paced environment. Passion for driving exceptional customer experience. Strong analytical and problem-solving skills. A passion for continuous learning and self-development. Must be able to quickly grasp technical concepts and apply them to complex problems. You will need to cover 7am-7pm, working a shift pattern (7am-3pm more »

is established. Oversight of remedial actions to ensure risks are mitigated. Full audit trail is established, and trend analysis is undertaken. Key Skills required Experience of 'incident management'. Knowledge of UK banking (Customer Service, Credit, Financial Crime, Operations) and risk management & controls principles appropriate to the three … strong team skills. Ability to think creatively when resolving problems and/or identify alternatives where established procedures may not exist, ensuring an improved customer experience. In return they will offer you: We offer highly attractive reward package; the typical benefits include: 25 days holiday entitlement increasing with service more »