1 to 6 of 6 ServiceNow Jobs in Milton Keynes

Type : Contract, Inside IR35 Location: London/Milton Keynes UK Telecom Domain is a Mus t Responsibilities: Design, develop, and implement ServiceNow solutions for ITOM processes. Collaborate with stakeholders to gather requirements and define project objectives. Configure and customize ServiceNow modules including Event Management , Discovery, Proactive Customer Notifications. Integrate ServiceNow … with third-party tools and systems to automate processes. Develop ServiceNow workflows, business rules, UI policies, and client scripts. Conduct system testing and assist with user acceptance testing. Provide ongoing support and maintenance for ServiceNow applications. Stay updated with ServiceNow releases and new features to leverage best practices. Integrate ServiceNow … standard and non-standard mechanisms like REST, SOAP etc. Qualifications: Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). ServiceNow Certified Implementation Specialist certification preferred. Proven experience as a ServiceNow Developer, specifically in TSOM implementations. Strong knowledge of ServiceNow platform capabilities including ITSM and ITOM more »

MI process during reported MIs. Skills and experience Ideally 12+ months of Service Desk or Technical Support experience Knowledge of ITSM ticketing systems, especially ServiceNow Strong background in Windows and Microsoft Office administration Experience with Active Directory and O365 administration Understanding of Apple mobile devices Familiarity with web conferencing tools more »

IT Problem Manager Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are essential. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager Key Responsibilities: Develop and implement proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough root cause more »

addressing their IT-related inquiries and issues. Demonstrate proficiency in the Office 365 Suite to effectively troubleshoot and resolve user concerns. Utilize experience with ServiceNow (considered advantageous) to streamline ticket management processes. Manage hardware inventory, including laptops, iPhones, iPads, and printers, ensuring proper functionality and availability. Configure conference room equipment more »

applications, shared drives, file systems, mailboxes, mobiles devices, and other IT assets. You will process access requests and tickets allocated to you through the ServiceNow ITSM and use tools such as Active Directory, Exchange, Office365, InTune, and SharePoint working closely alongside the IT support and security teams of the business … in line with formal business processes and SLAs. Responsibilities Responding to IT access requests raised through ServiceNow Using tools such as Active Directory, Exchange, Office365, InTune, and SharePoint to provision and manage users IT access rights. Planning and creation of all new joiners to the business Planning and deletion/… access management team with ad hoc tasks, documentation, communications, and admin duties. Monitoring Access Management SharePoint workflow Updating requests via service management tool ITSM (ServiceNow) Excellent communication skills. Liaising with other IT teams. Supporting Access Management Team Lead and escalating issues to IT Support Manager where necessary Ensure we work more »

/or communicate recommendations for corrective action in the development of first line of defense (1LoD) remediation plans.Connect to your skills and professional experience ServiceNow CIS (Certified Implementation Specialist) Risk and/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related more »