4 of 4 Analytical Skills Jobs in Newport

date. What you'll bring Proven experience in an IT Incident Analyst or similar role. Practical experience working within ITIL, particularly incident management. Strong analytical skills with the ability to interpret incident data and identify trends. Hands-on experience with ITSM tools, ideally ServiceNow. A solid understanding … SLAs and KPIs and how they're used to measure incident performance. Clear written and verbal communication skills, with confidence updating stakeholders at all levels. Experience contributing to process improvements and optimising incident management workflows. Strong attention to detail and a methodical approach to maintaining accurate records. What ...

team where data is genuinely valued and used to improve how services are delivered across the business. This role would suit a detail-driven, analytical professional who enjoys working with complex service data, influencing decisions, and improving processes across IT service management. This is what you'll be doing … service or operational data. Strong knowledge of IT service management processes including incident, problem, change, service request, capacity, and availability management. Advanced skills in tools such as Excel, Power BI, or similar analytics platforms. Experience designing KPIs and performance metrics to measure service delivery and vendor performance. The ability ...

looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which … courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part ...

legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team/3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks/plan own time Strong communication skills both verbal and written … solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking/(un)racking Microsoft ...