1 to 23 of 23 Customer Engagement Jobs in the North West

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »

Systems. Exceptional communications skills with the ability to convey and present at all levels within a large organisation. A proven track record of successful customer engagement. Extensive knowledge across a broad range of business and industry sectors. What we offer: Our package is made up of basic salary plus more »

lead generation processes, and analysing data to drive strategic decision-making. Key Responsibilities: Develop and implement marketing strategies to drive demand generation and enhance customer engagement. Utilise marketing automation tools to streamline processes and optimise lead nurturing activities. Oversee ecommerce and marketplace management, ensuring effective performance and growth. Analyse more »

Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience … Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot … Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams more »

the business that interfaces with all departments along with both vendors and customers. “a great place to work, a great place to be a customer” The Role: This dynamic team includes individuals with a variety of experiences both in Vendor engagement and across the industry. They have a … to grow and hit vendor targets Work with Marketing and Vendor on maximising effective campaigns Work with Sales on driving up sales performance Drive customer engagement through Events/Webinars etc. Maximise opportunity for growth by understanding vendor product portfolio and driving new gross margin opportunities identifying potential … demonstrations Deliver Proof of Concepts (POC) Provide first-line technical support for software evaluations and/or pilot projects Support at external and internal customer facing events for all Chess Group Companies. Create internal software requests and POC implementation plans and monitor the approval process Monitor accurate and correct more »

to plan and facilitate workshops. Successful end to end management of changes. To be considered for this role, you need to be focused on customer engagement and end user experience and have the ability to build and develop excellent relationships with customers and service providers. This is an more »

re passionate about all things racing, we love the sport and it’s in our DNA. Using best-in-class technology, digital innovation, and customer engagement, we are developing the Tote reaching new audiences with innovative products. Our headquarters in Wigan is the main hub for our team more »

to maintain, evolve and improve the technical capability of WM&D. To ensure the business has the right resources with the right skills deliver customer requirements. To deliver all work safely & professionally. To build capability for future needs. To head the functional area, maximising the potential of the capabilities … line of sight of all safety responsibility and the availability of ready for service resource to support delivery. Maintains strong work relationships with the customer and all touchpoints throughout the organisation. Waste management and Decommissioning (WM&D) carries out R&D and provides operational plant support services covering processing … to maintain, evolve and improve the technical capability of WM&D. To ensure the business has the right resources with the right skills deliver customer requirements. To deliver all work safely & professionally. To build capability for future needs. To head the functional area, maximising the potential of the capabilities more »

further analytical projects reared during the course of project delivery. Projects you’ll drive: Development of a ML model to predict the likelihood of customer engagement following a specific operational action for a financial services business. Development and deployment of an LLM solution to recommend the appropriate course … We believe in being honest throughout the organisation and expect the same in return. We commit to high levels of transparency from our first engagement, right through to the last and is driven from the CEO. Team Player: Whilst individual success is important, we do not believe in prioritising more »

skills, a thirst for learning, and an action-oriented approach. The successful candidate will be immersed in various marketing functions, primarily focusing on executing customer engagement campaigns. Key Responsibilities: Efficiently execute customer engagement campaigns across diverse channels (email, WhatsApp, push, SMS). Contribute to optimising acquisition more »

Generation, one of Europe’s largest renewable energy investors, and are powered by 100% deep green energy. We have a uniquely community-led and customer-first approach to creating and managing high-usage, design-led and fully funded-EV charging solutions that add value to your organisation or site. … the chargers work - our network currently has a 99.6% uptime/availability record. Our employee owned business is built on commitment, trust and brilliant customer service. We love working with local people and are passionate about making a positive contribution to the communities we serve. Job Profile As a … perfect for a dynamic individual with a knack for consumer psychology, a passion for sustainable technology, and a track record of driving growth and engagement in a consumer-focused environment. Through targeted campaigns, engaging content, and personalised communication strategies, you will not only increase the footprint of our charging more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

presentation skills to effectively convey technical information. Strong organizational abilities to manage multiple tasks and priorities effectively. Flexibility to travel for field sales and customer engagements. Salary: Competitive salary ranging from £39,000 to £45,000 per annum, depending on experience and qualifications. If you possess a blend of more »

to day you will be expected to develop and execute the CRM Strategy. You will be designing and implementing effective CRM strategies to boost customer engagement, retention, and lifetime value. You will be expected to analyse customer data and insights to identify trends, opportunities, and areas for … improvement in the customer journey. You will be planning and executing targeted email, SMS, and push campaigns to promote products, offers, and news to different segments of the customer base. During this role you will be monitoring and reporting on the performance of CRM activities, using metrics such … as open rates, click-through rates, conversion rates, and customer lifetime value. You will be expected to manage and amplify the referral programme by improving touch points and testing new offers. To apply for this role you must have a solid experience within CRM and be able to be more »

Immersify The idea of Immersify Education was conceived 5 years ago to address the problem that educational resources are outdated, expensive and discourage the engagement of students. Our solution bridges the gap between theoretical and practical learning by utilising augmented reality and interactive animation, 3D modelling, gamification and personalisation. … the present generation of learner. Position – Digital Marketing Manager Immersify Education is quickly scaling and innovating in the EdTech space, growing a variety of customer segments and creating opportunities to scale. In line with this, Immersify Education is seeking a highly skilled Digital Marketing Manager. The ideal candidate will … marketing, and other digital tactics to attract visitors to Immersify’s website. Generate leads by creating campaigns and content that attracts potential customers Enhance customer engagement by fostering interactions with current and potential customers through social media, email marketing, and other channels to build relationships and brand loyalty. more »

components to enhance our products. Software Development: Develop and test embedded software and user interfaces. Data Collection: Perform performance characterization and collect critical data. Customer Engagement: Conduct industry trials, product demos, and provide on-site customer training and troubleshooting. Compliance and Safety: Ensure all work meets engineering … Engineering Experience: Minimum of 1 year as an Electronic Engineer Minimum of 1 year in automation Desirable: Experience in the vacuum engineering industry and customer-facing roles Skills and Aptitudes: High proficiency in IT systems Innovative design thinking Attention to detail and strong problem-solving skills Solution-driven mindset more »

strategy. And that’s where you come in. We’re looking for a CRM Manager to develop and implement strategies to further drive that customer engagement and ultimately, instigate loyalty to the brand. On a day-to-day basis, that’ll include: Analysing data to identify new opportunities more »

opportunity awaits a candidate with robust product expertise to become an integral part of our expanding product team, contributing significantly to enhancing the overall customer experience. THE COMPANY: We are currently working with a mobile tech company who are looking to expand their product team, to leverage data and … insight, and understand how to really improve their products to enhance customer experience. THE ROLE: As a Senior Product Analyst, you will be delving into user behavior across the web and app by: Liaising with stakeholders across the business. Deep diving into data to understand customer engagement more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »

Title: Cloud Architect Salary: £50k-£80k Location: (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand and … evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish the … Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with more »

with cross-functional teams including marketing, design, and IT to deliver impactful online campaigns. Develop and implement innovative strategies to increase online sales and customer engagement. What We're Looking For: Proven experience in ecommerce, particularly with Shopify and website launches. Strong analytical and problem-solving skills. Excellent communication … and teamwork abilities. Proactive and detail-oriented mindset. A passion for delivering top-notch customer experiences. Why Join Us? Competitive salary of £27,000. Central Manchester location, easily accessible by public transport. Opportunity to work with a talented, collaborative team. Professional development and career growth opportunities. If you are more »

covering both Application and Infrastructure. Their solutions help their clients better connect with the communities they serve, using Data Science etc to create positive customer engagement in the most efficient & effective way possible- addressing significant challenges within this space. You would play a vital role in this companies more »

Air division of one of the world's largest Aerospace & Defence organisations globally, from their office in Warton. What you'll be doing: * Supporting customer engagement, capturing user and system requirements. * Develop architectures and assess concept options for the Information System. * Generate detailed system specifications. * Identify technologies needed more »