Remote Customer Retention Jobs in the North West

1 to 11 of 11 Customer Retention Jobs in the North West with Remote Work Options

Digital Marketing & Ecommerce Manager

Bury St, England, United Kingdom
Hybrid / WFH Options
R13 Recruitment
their founding over 15 years ago! They provide advice and support to thousands of businesses within the leisure industry with a clear focus on customer satisfaction and quality of service. Not only this but they are passionate about helping the environment and regular donate a proportion of earnings to … have/be: * Proven experience within an ecommerce business. * Strong marketing experience including paid search/social/SEO and affiliate marketing. * Experience with customer acquisition and customer retention initiatives. * Proficient in data tools such as GA4, Google/Meta Ad Manager, Excel. * Creative thinker, with … experience improving campaigns/customer experience. * Strong organisational and team leadership skills. How to apply: To hear more details about this fantastic opportunity please email your CV to Frankie Baker – Recruitment Partner at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal more »
Posted:

Customer Analyst

Manchester, England, United Kingdom
Hybrid / WFH Options
Harnham
CUSTOMER ANALYST REMOTE FIRST UP TO £50,000 THE COMPANY An exciting role working for a market leading marketplace in the retail sector. They are ahead of the game in terms of their development in their sector, steps above their competitors and are currently in an exciting time of … growth. THE ROLE As a Customer Analyst, some of your main responsibilities will be: Preparing and presenting compelling analysis findings to the senior management teams. Providing actionable insights of the back of analysis completed on customer and marketing data, using SQL. Own projects end-to-end and manage … the process. Work mainly on customer and marketing data sets looking at; customer LTV, churn, retention, marketing channel analysis, ROI etc. YOUR SKILLS AND EXPERIENCE A successful Customer Analyst will have: Advanced experience of SQL, Tableau/Power BI and R or Python. Commercial experience more »
Posted:

Account Executive - Software

Manchester, North West, United Kingdom
Hybrid / WFH Options
The People Pod
As an Account Executive you will be responsible for developing and maintaining relationships with new and existing clients whilst ensuring the highest levels of customer care is achieved. The role is an office-based role (with 1 day per week home working). Your role will involve; capturing new … opportunities, forward planning, customer awareness campaigns and the provision of timely and reliable management information to support business strategy, goals and objectives. Our client a is the leading applications provider to UK local government for core functions relating to land, people and property, including market leading planning systems and … scheme Account Executive Responsibilities: * Build and maintain strong, long-lasting client relationships * Promoting the use and adoption of our clients solutions within your allocated customer base * Incremental sales of products and services * Engagement with delivery teams to ensure delivery to agreed timescales * Ensuring customer retention, working more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Ecommerce Marketing Manager - Manchester

Manchester, North West, United Kingdom
Hybrid / WFH Options
Circle Group
for marketing materials, including website content, product descriptions, social media posts, and email campaigns. Develop and execute innovative marketing campaigns to drive brand awareness, customer acquisition, and retention. Analyze campaign performance metrics and use insights to optimize future marketing strategies. Oversee photo and video shoots, ensuring high-quality visual more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Digital Marketing Manager - Manchester

Manchester, North West, United Kingdom
Hybrid / WFH Options
Circle Group
for marketing materials, including website content, product descriptions, social media posts, and email campaigns. Develop and execute innovative marketing campaigns to drive brand awareness, customer acquisition, and retention. Analyze campaign performance metrics and use insights to optimize future marketing strategies. Oversee photo and video shoots, ensuring high-quality visual more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Online Marketing Manager - B2C - Manchester

Manchester, North West, United Kingdom
Hybrid / WFH Options
Circle Group
for marketing materials, including website content, product descriptions, social media posts, and email campaigns. Develop and execute innovative marketing campaigns to drive brand awareness, customer acquisition, and retention. Analyze campaign performance metrics and use insights to optimize future marketing strategies. Oversee photo and video shoots, ensuring high-quality visual more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Clinical Account Manager Pharmacist

Manchester, North West, United Kingdom
Hybrid / WFH Options
First Databank
you will create and implement account plans for existing customers who use our OptimiseRx and AnalyseRx technologies. You will focus on objectively measuring usage, customer satisfaction and benefits realisation, which will lead to customer retention and opportunities to upsell. Providing specialist support to our Commercial Management … and nurture broad and deep relationships with key stakeholders - Create and manage account plans which measure customers experience - Become a key voice of the customer - Support customers in achieving timely contract renewals - Effectively recognise and realise upsell and cross-sell opportunities About You To be considered as a Clinical … or deployment management experience - Experience selling and/or delivering services into the NHS Please note, this role combines home working with work on customer sites within your region. You may be required to work outside of normal office hours with occasional overnight stays. Other organisations may call this more »
Employment Type: Permanent, Work From Home
Posted:

CRM Manager

Cheshire, North West, United Kingdom
Hybrid / WFH Options
Forward Role
really make their own. Ownership of all CRM channels, email and SMS campaigns and referral and loyalty programmes across three brands. Drive brand awareness, customer acquisition and retention. About you: Strong understanding of the behaviour of online buyers Ability to analyse traffic and trends and then make trading decisions more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Head of Ecommerce

Manchester Area, United Kingdom
Hybrid / WFH Options
Per-Scent
Shopify, On Buy and Ebay stores. Responsible for the overall eCommerce Strategy, helping develop and execute a comprehensive e-commerce strategy to drive sales, customer acquisition, and retention. Improving sales & conversion through launching additional online sales & conversion drivers including add to basket, upsell and cross sell products, product recommendations. … channels Co-ordinating with the supply chain team to manage inventory levels and fulfilment processes, to minimise stock ours and overstocks. Optimizing the online customer experience to improve usability, engagement, and satisfaction to drive conversion and retention. Developing and implementing best practices for UX/UI design and A … preferrable Strong Excel proficiency and an analytical mindset If you join us, you can immerse yourself in a company that takes pride in exceptional customer service, providing fragrance and beauty products tailored to our customers' desires. At our vibrant workplace in the new state-of-the-art Head Office more »
Posted:

C# Software Developer

Cheshire, Crewe, United Kingdom
Hybrid / WFH Options
Tilt Recruitment
Long term client retention, exceptional customer service and on-going continuous improvement have led to an award-winning product, 10 year-plus relationships with well-known brands and a 4.5 out of 5 review score on both google and Trustpilot and are just 3 of the many more »
Employment Type: Permanent
Salary: £55000 - £60000/annum
Posted:

Digital Growth Manager

Manchester, North West, United Kingdom
Hybrid / WFH Options
Forward Role
They seek an adept individual capable of overseeing various initiatives simultaneously, such as devising growth strategies for international markets, bolstering and preserving their global customer base, enhancing the online international experience to resonate locally, and orchestrating operational adjustments to uphold service excellence in new territories. They are looking for … daily relationships with international marketing agencies, technology partners, and business collaborators in key growth regions to align with the company's overarching strategy. Drive customer acquisition and retention efforts to ensure sustained growth and brand loyalty. Identify and assess multiple international growth opportunities by analysing datasets, monitoring more »
Employment Type: Permanent, Work From Home
Posted:
Customer Retention
the North West
25th Percentile
£33,000
Median
£34,000
75th Percentile
£35,000
90th Percentile
£62,500