Information Technology Service Delivery Manager
Manchester Area, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Chroma Recruitment
Chroma Recruitment are working with a fast-growing telecoms business based in Manchester who are looking for a Service Delivery Manager with a technical background that can build and maintain strong relationships with their customers ensuring service excellence. The Company: This is one of the fastest growing and … and will be investing heavily in the business, their proposition and the people who work for them. Key Skills/Experience: ITIL certified Service Delivery experience within a Telecoms or Managed Service environment is desired Building & maintaining strong relationships with customers and acting as the primary point of contact … experience Ability to produce technical analytical reports, trend analysis and progress measurement. Conducting regular service reviews Working with the Service desk to improve service delivery processes and SLA’s 3rd party supplier and contract management experience Maintaining and developing customer relationships and identifying opportunities Perks: Remote working 25 days more »
Posted: