1 to 1 of 1 Demand Management Jobs in the North West

Delivery Team. Candidates must have significant proven service desk skills, IT knowledge and experience, strong leadership skills and a comprehensive understanding of IT Service Management principles. Significant experience and knowledge of working in an ITIL aligned service environment, with a dedicated focus on best practice and working/operating … and will be considered first. Main duties of the job As a Service Desk Manager, you will be responsible for the day-to-day management of the Service Desk function for our client contracts. You will be a positive role model for the team, ensure high levels of quality … have excellent organisational and communication skills, good ITIL knowledge and will ideally have worked in an IT environment with Specialist knowledge of IT Service Management principles. You will need to be a proven Service Manager with experience of resource allocation to meet high incoming demands. The post holder will more »