1 to 25 of 66 IT Support Jobs in the North West

to learn, we want to hear from you! This apprenticeship will provide you with the skills and experience needed to thrive in the dynamic IT industry. In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world more »

Customer/IT Support Administrator - Liverpool - New Role Up to £28,000 per annum plus bonus plus benefits A leading organisation in the Liverpool area requires a Customer Support Administrator to join and support its growing team. Suitable candidates will have the following skills: Good IT … and face-to-face Able to work with minimal supervision Valid UK driving licence Responsibilities will include: General administration Arranging patient install, collection and support call visits for field technicians Acting as first point of contact for customers seeking technical support Providing telephone support to patients Supporting more »

Graduate IT Support Analyst Bolton Up to £27,000 DOE ShortList Recruitment have an exciting Graduate IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing 1st line … support to end-users via phone, email, and in person. It would suits someone with experience in a similar role using Microsoft technology, who has skills in troubleshooting hardware and software, and dealing with network-related issues. As the client are investing a lot in growing their IT function currently, this role can offer great growth opportunities for motivated candidates; who can grow alongside the business. Responsibilities for the Graduate IT Support Analyst: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve issues related to more »

Job Title: IT Business Analyst & Hardware Technician Location: Ashton-under-Lyne – fully office based Salary: £25,000pa Our client, a leading provider of business services and workplace solutions based in Ashton-under-Lyne is seeking an experienced IT Business Analyst & Hardware Technician to join their IT department. … As the IT Business Analyst & Hardware Technician, your job purpose will be to provide Tier 1 IT Support to the business. You will manage the handling and communication between the Company user base and the Service Desk process from the initial point of contact through to notification … of resolution. Main Duties: Manage the Service Desk telephone line during core business hours. Be the initial response for all IT-related requests to the Service Desk. Solve all IT requests that come into the Service Desk. Delegate requests to 2nd line support where there are knowledge more »

IT Support Team Leader - Manchester – On-site Job Title: IT Support Team Leader Office Location: Manchester City Centre Salary: £45,000 - £50,000 DOE Company profile My client is an enterprise-level company that is the market leader in there industry. This role will require you more »

IT Support Technician Stockport £200 Per Day Contract ShortList Recruitment has an excellent opportunity for an experienced IT Support Technician to join a market-leading business based in Stockport on a 3-month contract. The IT Support Technician will provide support to end … users taking calls, raising tickets and offering first-line support, escalating to 2nd line where necessary. Key skills: Active Directory Office 365 administration Excellent communication skills Experience on an IT Helpdesk Technically minded Outstanding customer service skills The IT Support Technician will receive a daily rate … of up to £200 and there is an immediate start available. The IT Support Technician role is office based in Stockport and is commutable from Manchester, Cheadle, Wythenshawe, Wilmslow and Marple. If you are interested in this role APPLY NOW more »

Role: IT Support Technician Location: Preston Hybrid: 3 days in office per week Salary: £24,000 About the company We are working with a prominent organisation, dedicated to making a positive impact across the North of England. This charity focuses on providing comprehensive support services and strives … to maintain a collaborative and supportive work environment. We are seeking an experienced IT Support Technician to join their dynamic team on an 18-month fixed-term contract , with a view to go permanent. The role will primarily be based at their head office in Preston, with the … flexibility of hybrid working and occasional travel to other offices. Responsibilities/Day-to-Day Provide first-line support for IT issues related to Microsoft Windows, Android, Microsoft 365, and various internal systems. Respond to support queries via phone, email, and helpdesk tickets, ensuring timely resolution and more »

IT Support Engineer (1st/2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customer service, they utilise corporate-grade systems and specialist support software. Job Description We are seeking … a Support Desk Team Leader to join our dynamic support desk team at our office. The role involves both remote support and onsite visits to customer sites as needed. Key responsibilities include: Managing customer support requests and logging support tickets Responding to customer alerts from … our monitoring system Providing 1st and 2nd line support over the phone Conducting onsite visits to resolve issues or assess requirements Promoting and selling service contracts, system upgrades, and other services beneficial to customers Ensuring the helpdesk is up-to-date and conducting daily ticket reviews Responsibilities Report to more »

Role: IT Support Engineer Location: Preston Salary: up to - 25K Perks: Professional Development & excellent benefits! Benefits: 25 days + BH, Health Plan, Counselling, High Street Shopping I have a fantastic opportunity for an enthusiastic IT Support Engineer to join a market leading organisation who operate across … the whole of the Northwest of England but based out of Preston. They are looking for a driven support tech who is efficient in O365, Azure, Hardware and Software. Role Type - 18 Month Fixed Term Contract with the chance of permanent employment. The 18-month FTC will come with more »

Support Analyst is required by a leading commercial property development company based in Central London, paying up to £30k. This is a fantastic opportunity for an eager, support analyst to join a growing company and take their career to the next level. The Company, who have a presence … throughout the UK, are seeking a Support Analyst to deal with all BAU support. Suitable candidates will have a solid understanding of Microsoft systems and hardware fundamentals, with 1-2 years experience, but most importantly be adaptable and eager to learn. Essential skills : Knowledge of Microsoft 365 Microsoft Exchange more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

Are you enthusiastic about technology and eager to start your career in IT support? We have a fantastic opportunity for you to join a dynamic and supportive team as an IT Support Apprentice at a respected organisation dedicated to enhancing community living. About the Employer: Our … By joining their team, you'll be part of a forward-thinking company that values innovation and professional growth. What Youll Do: As an IT Support Apprentice, youll gain hands-on experience and develop valuable skills in a range of IT tasks. Heres what a typical day … might look like: Assist in managing the helpdesk ticket system to ensure smooth and efficient operation. Support the upgrade processes for our ICT and phone systems. Help manage and maintain the ICT systems maintenance program. Undertake other general IT duties as needed to support the team. What more »

our clients who are a leading provider of creative, software, consulting, and managed services catering to financial, government, and commercial markets. As a full IT and digital service agency, they operate across multiple offices in the UK, France, and the US. Their expertise spans Enterprise Content Management, Cloud Computing … Cyber Security, Digital Transformation, DevOps, Customer Experience, and Managed Services. If you are passionate about IT and ready to kick-start your career in a dynamic and supportive environment, apply now to join their team as an IT Support Apprentice! In this role, youll work towards your … IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support to users via telephone, email, and face-to-face interactions. Escalate IT issues as necessary. Log and manage tickets using our ticketing more »

to learn, we want to hear from you! This apprenticeship will provide you with the skills and experience needed to thrive in the dynamic IT industry. In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world … Level 3 Information, Communications Technician Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide 1st line IT Support to customers who seek IT support Logging helpdesk issues and escalating when necessary Remote access troubleshooting Configuring systems and updating … updated Answering customer tickets through a ticketing system and speaking over the telephone responding to inquiries from password resets to backups Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,700 Per annum Monday Friday (40 hours per more »

Are you a passionate tech-savvy individual looking to start your career within IT? Look no further! We are seeking a talented and enthusiastic IT Support technician Apprentice to kick start their dream career. Our client is an award-winning business, in 2022 they were awarded one … of the top 10% of IT companies globally! This is an amazing opportunity to jump into a business that is getting recognised so highly! Throughout the Apprenticeship, you will be working within a small IT team that has big personalities. This will allow you to be supported through … of your Apprenticeship and beyond. Ensuring you gain the most experience possible to allow you to thrive in the role and become the next IT expert! If you are passionate about kickstarting your dream IT career this is the perfect role for you. Offering £18,000 per annum more »

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT helpdesk … enthusiastic about learning and ready for an opportunity like this, we encourage you to apply today! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a ticketing system Installing … and firewalls Creating users and creating text environments for testing on helpdesk Working with hardware peripherals such as setting up printers Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,625 per annum Monday to Friday (07:30am more »

toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're … ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job … Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the more »

Job Title: IT Support Technician Location : Blackburn Salary: From £22,000.00 per year Employment Type: Full-time Schedule: Monday to Friday Education : GCSE or equivalent (preferred) A leading law firm known for its exceptional client care and commitment to excellence, is seeking an enthusiastic IT Support … employees requiring technical support. Provide timely and efficient technical assistance to resolve software and hardware issues. Adhere to company guidelines and procedures in addressing support requests. Maintain and troubleshoot the company's IT systems, encompassing both hardware and software components. Facilitate the setup of new user profiles and … members to enhance operational efficiency. Stay informed about cybersecurity best practices and maintain thorough documentation. Offer guidance and training to employees on utilizing company IT systems. Support broader organizational projects, such as office relocations. Review and enhance the Proclaim case management system as needed. Conduct training sessions for more »

System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In Runcorn, the … with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education … revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and more »

The Company A leading nation-wide organisation specialising in high quality production are looking for an IT Support Technician to join the Infrastructure and Operations team. This role has become available as a result of an ever-growing IT infrastructure and substantial company growth. We are looking … for a candidate who is eager to progress and expand their skillset through training and professional accreditations. The Role As IT Support Engineer you will help support the business through an exciting period of technological transformation . You will be directly involved in the maintenance, support, availability, and security of the company IT infrastructure, while providing proactive and reactive support to colleagues, ensuring the highest levels of customer service. Key Responsibilities Provide IT support to internal colleagues on a wide range of technologies Build & setup new computers. Install computers across multiple more »

IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT Support Analyst to be the first point of contact for users. As the IT Support Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. … You will also be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of IT Support within an MS/Windows environment O365 Active Directory Windows Desktop10 IT Support Engineer, First Line more »