1 to 2 of 2 Performance Analyst Jobs in the North West

We are looking for a part time Performance Improvement Analyst who can work Mondays and Tuesdays. As a Performance Improvement Analyst, you will be responsible for identifying opportunities to improve TalkTalk’s operational performance and ensure we remain complaint across all processes. Working with both … internal and external stakeholders, analysing a range of operational, business and customer data to identify ways to improve performance and compliance across touchpoints. With full accountability for improving performance and compliance against both qualitative and quantitative metrics, you will take the lead on embedding a customer first focus … putting the customer first Reviews customer satisfaction and other operational metric results on a daily/weekly/monthly basis to identify trends in performance; produces weekly management reports Analyses qualitative and quantitative data and identifies performance and compliance improvement opportunities via Microsoft Pivot tables & via other tools. more »

Performance Officer/Data Analyst About the Role: We are seeking a skilled Performance Officer/Data Analyst to join our dedicated team in Children Services. This role focuses on the collation, interpretation, analysis, and presentation of performance and business intelligence data to drive improvement … and provide insights. Key Responsibilities: Data Analysis & Reporting: Collate, interpret, analyse, and present performance data related to Children Services, ensuring the data is synthesised into clear reports, visualisations, and dashboards. Statutory Reporting: Prepare and interpret service information for statutory returns specific to Children Services. Data Management: Support the dis … aggregation work of Children Social Care data using the Liquid-logic system. Bench marking: Develop and design information reports to compare the Council's performance with local and national targets, ensuring trends in performance are easily accessible and understood. Essential Experience/Skills: Proven experience in extracting, manipulating more »