51 to 69 of 69 Support Engineer Jobs in the North West

Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone with strong … Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the Senior 2nd Line Engineer you will be heavily involved in infrastructure projects … across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities for training and development. Skills required for the Senior 2nd Line Engineer are more »

Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: Youre an experienced Support Engineer residing in Manchester and able to make occasional client site visits in and around the Northwest area. Youve been in this or … latest technologies and supporting users is something youll look forward to. You're well aware that a typical day will include providing second-line support and hands-on user and desktop support, troubleshooting, and hardware break/fix. Responsibilities: Taking ownership and managing tickets through resolution or escalation more »

Helpdesk Engineer Remote - £25,000 - £35,000 Microsoft, Network, Support Applause IT are proud to be working with an organisation based in in the north of England looking build out their IT support function with a Helpdesk Engineer ready to take the next step in their … journey/career. The successful Helpdesk Engineer will have experience in the following: Demonstrated experience in IT helpdesk or application support roles (preferably 2 years or more). Proficiency in Windows server support. Strong interpersonal communication skills, both over the phone and in face-to-face interactions. Solid … further your skill set. If you are interested in finding out more then click APPLY NOW or send your CV to (url removed) Helpdesk Engineer Remote - £25,000 - £35,000 Microsoft, Network, Support more »

play a pivotal role in shaping the future of our business. In this role, you'll provide senior-level IT infrastructure and systems engineering support, specializing in design and implementation for clients of our Managed Services Provider and Consultancy. You'll serve as the final escalation point for IT … issues, leveraging your exceptional technical prowess. The position involves Service Desk support for escalated issues across all levels, occasional after-hours work, on-call support, and site visits. Strong communication skills are essential, as you'll interact directly with non-technical staff. Responsibilities: Offer third-line technical support for hardware and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Take ownership of assigned incidents and oversee them through to resolution. more »

End User Computing Engineer - UK Market Leader - Warrington to £45k! Prestigious opportunity with a UK Market Leader for an End User Computing Engineer to join our Digital Transformation. Following a period of significant growth, now the perfect time to join our success story! As our End User Computing … Engineer you will be responsible for;- Managing and maintaining the Server and Citrix environment, including all aspects of digital desktop provision A multi-faceted role covering a wide range of systems and services, including Citrix, Print, Servers and incorporating anything affecting the end user experience Desktop and laptop imaging … services, including standard builds Providing the delivery, monitoring, maintenance, and support of the Citrix environment that makes up the end user desktop experience (inc. print) whilst providing the escalation point for 2nd and 3rd Level support Part of the team to manage all elements of the infrastructure within more »

IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »

Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in IT support? We're on the lookout for a Senior Technical Support champion to join … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »

and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk system and ensure timely … resolution within SLA. ** Support 1st line technicians, be an escalation point, offer advice, and teach when necessary. ** Prepare and configure new equipment, including PCs, laptops, routers, servers, and network switches. ** Communicate with third-party suppliers to ensure service delivery. ** Proactively monitor and update IT systems and respond to potential … products and escalate complex issues to the senior team. ** Manage and implement client infrastructure projects, and plan effectively. ** Occasional site visits to help support clients when needed - Clients are mainly Northwest based. Essential skills + Requirements: ** Proficient in Windows based issues and can solve independently ** Good General IT Knowledge more »

Join our growing dynamic Peak Networks IT Helpdesk team, dedicated to delivering exceptional service and support to our expanding customer base. As an IT Managed Service Provider, Peak offer a fantastic environment to grow and learn about various technologies. This office-based role focuses on resolving cases remotely and … onsite when necessary, allowing you to develop your skills continuously. Salary: £30,000-£35,000 depending on experience. Key Responsibilities: Provide support for Microsoft and related IT or network-based solutions in both virtualized (Hyper-V preferred, VMWare) and physical hardware deployments. Manage and resolve 1st, 2nd, and 3rd … times. Effectively manage your time, ensuring expectations are met and communicated clearly. Requirements: 18-24 months of experience in a busy and dynamic IT support environment with the following technologies: Apple Mac proficient (Highly desirable) Windows Server (2012, 2016, 2019, 2022) Active Directory Virtualization (Hyper-V and VMWare) Office more »

Prestigious opportunity with a UK Market leader for an O365 & Managed Services Engineer! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual with a passion for technology. We are a continually expanding team providing support within Operations, Applications, Service Desk and Infrastructure. If … migration projects. Projects and project management. Manage and maintain all elements of the Infrastructure. Provide appropriate levels of training to all employees as required. Support new business introduction ensure processes are compatible with UKPS. Support Profit Centres in all aspects of operational processes. If you possess a combination … of some of the following skills then LETS TALK! Proven track record in O365 support System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including more »

IT Engineer, North-West/Yorkshire Onsite 5 days per week (Mon-Fri) If you are looking for a new challenge in your IT career, you might be interested in this opportunity. We are recruiting for large organisation with sites across the North of England for a multi site … engineer.. As an IT support specialist, you will be responsible for providing technical assistance/troubleshooting to their staff, using various Microsoft technologies such as 365, Azure, Windows, AD, and Server OS. You will also help them maintain and improve their cyber security measures, such as firewalls, web filters … solutions such as Veeam. To be successful in this role, you need to have at least 3 years of experience in a similar IT support role, preferably in a multi-location business environment. You also need to have excellent communication and problem-solving skills, as well as a customer more »

System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In … with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education … revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and more »

Are you an IT graduate or a tech support person looking for an opportunity to join and progress, with a well-known and fast-growing technology business? ClearCourse is looking for a Support Analyst to join us in a newly opened position. This is a fantastic opportunity for more »

1st Line Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently. Key Responsibilities: * Respond to incoming service desk calls, emails, and tickets in a … timely and professional manner. * Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. * Diagnose and troubleshoot technical problems, escalating more complex issues to the appropriate teams. * Log all support activities and resolutions accurately in the ticketing system. * Set up and … tasks as required. * Ensure all IT equipment and systems adhere to security policies and procedures. Requirements: * Previous experience in a customer service or technical support role is preferred but not essential. * Basic knowledge of Microsoft Windows operating systems and Office 365. * Strong problem-solving skills and attention to detail. more »

Job title: Principal Engineer - Functional Support Location: Barrow-In-Furness, Brough, Portsmouth, Weymouth, Frimley, Manchester or Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing: Collaborating with … Mechanical Engineering domain Competent in Microsoft packages Ability to communicate with stakeholders of all levels, including upper management Desirable: Degree in Mechanical Engineering Chartered Engineer Status Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll more »

it too. What will you be doing day-to-day? To provide guidance, as well as technical expertise, to our 2nd Line Engineering and Support teams. You will work closely with the internal Gamma engineering programme teams to ensure that network-related projects are efficiently and seamlessly transitioned into … requirements are reviewed and developed in such a way to maintain the integrity and stability of the network. Responsible for network security, including the support of internal governance meeting as well as external third-party pen testing and applicable audits. Develop a culture of continuous improvement, specifically around tooling … WAN services. Develop and maintain comprehensive documentation, including troubleshooting guides, knowledge base articles, and standard operating procedures. Promote knowledge sharing and collaboration within the support team(s) to enhance overall efficiency and effectiveness. Maintain customer network solutions in day to day operations. Perform upgrades and be proactive in maintaining more »

escalation to more junior members of the team and much more. The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based, however occasional travel to customers’ sites in the UK and Ireland may be required. Flexibility on … working times is necessary, within our shift pattern and to satisfy customers’ needs. The purpose of this role is: Providing first-class technical support to customers on a wide range of industrial software, hardware and associated products Handling incoming customer problems relating to the Implementation and application of the … effectively and efficiently Providing an element of training and consultancy to customers Working with the Technical Services Manager in the introduction and maintenance of support procedures, including the escalation of issues in accordance with Company policy To be a trusted advisor for the products allocated, including certification on products more »

Are you interested in working for an exciting Cisco Partner/Networking Specialist? You could be the next Network Engineer to join this fast growing team, of which are offering fantastic progression opportunities! Why would you want to work for this Company: Cisco and Fortinet Partner Huge Growth Plans … Massive Progression Opportunities as the company grows and grows! Role: 1st Line Network Engineer Supporting LAN/WAN Networks and Security Do not need valid certifications! Level 1 Network Support Provide Technical Excellence to their existing clients Complete Technical Training -CCNA Looking for a range of skills - So more »

checks, and escalating tickets and calls to the relevant service team members; this will include but is not limited to mobile, hosted, connectivity & IT support (on the job training will be provided). Update customers according to IPEX SLAs by phone and our ticketing system - Freshdesk. Liaising with Suppliers … team to carry out relevant testing on any changes that have been implemented to ensure the systems and services are working as expected. Requesting support from other members of the service team in busy periods. Liaising with Account Managers regarding customer requests. Manage our mobile connectivity process. Including: data … hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance. Maintain regulatory, legal and professional standards. Support the information systems needs for your business. The role more »