EUC | Service desk | SupportEngineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell | Are you wanting to take your next step in Tech and get modern technology exposure? Do you want to be surrounded by people who can facilitate your upskilling and appetite to learn? I … client base and streamlining processes, tech and their service in the process. Doing so, they're now looking for an EUC/Service Desk Engineer for their Liverpool office, that'll be working on 1st and 2nd Line resolutions while getting a chance to get modern technology exposure and … let's have a chat. Note : the role, does not offer sponsorship and requires you to be on site in Liverpool. EUC | Service desk | SupportEngineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell more »
Job Title: Cloud SupportEngineer - Azure Location: Manchester (Hybrid Working) Salary: £40,000 - £55,000 Chapman Tate are seeking an experienced Cloud SupportEngineer to join our global client in ensuring the efficient, secure, and cost-effective operation of their cloud infrastructure on Microsoft Azure. You more »
As an Application SupportEngineer with ECP youll help maintain critical IT services and have face-to-face correspondence with users who need your technical support to assist in first-line support for all application support incidents and requests. Ideally suited to an individual with … contact to fix application and systems issues usually on an immediate basis. In this role you could also be involved in: The training and support of staff in using applications Analysis and diagnosis of application errors Problem resolution in both the long and short term Design and development of … existing and new applications Road testing and implementation of new applications. Responsibilities Execution of the Application Support process to ensure correct triage, prioritisation and resolution of all application support incidents and requests. Interface with end users and stakeholder to clarify the nature of any new application supportmore »
Job Details: 3rd Line SupportEngineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the Liverpool city region. Joining … and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively with both customers and account managers, and demonstrating a passion for IT and exceptional customer service. This role … entails providing senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and Consultancy. It serves as the final escalation point for IT issues, requiring exceptional technical expertise, occasional after-hours work, on-call support, and site visits. Strong communication more »
Chester, Cheshire West and Chester, Cheshire, United Kingdom
Marstep Resourcing Solutions
to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. SupportEngineer Due to continued expansion, they are looking for experienced IT engineers to join their Support Team, providing support both remotely … duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure installation, hardware refresh and other projects as occasion demands Installation of new equipment and software at customer … Apply online only) Microsoft Active Directory Microsoft Exchange 2007 – 2019 Server Virtualisation (HyperV and VMware) LAN/WAN (routers, switches, firewall) High level desktop support skills Backup technologies (experience of ShadowProtect and Veeam products is desirable). Nice to Have Experience of working for an MSP. Experience with SharePoint more »
Employment Type: Permanent
Salary: £28000 - £40000/annum + Benefits + Career Growth
IT SupportEngineer Cheshire £25,000 - 28,000 DOE + Company Van & Fuel Card, 28 Days Holiday, Pension, Free Parking This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP … are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting both remotely and at client sites. The ideal candidate will have good knowledge of TIL practices … Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience more »
IT SupportEngineer Cheshire £25,000 - 28,000 DOE + Company Van & Fuel Card, 28 Days Holiday, Pension, Free Parking This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP … are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting both remotely and at client sites. The ideal candidate will have good knowledge of TIL practices … Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience more »
Employment Type: Permanent
Salary: £25000 - £28000/annum Pension, Holiday, Company Van
Job title: Principal SupportEngineer - Systems Engineering Location: Barrow-In-Furness or Filton Salary: Negotiable dependant on experience What you'll be doing: To be engaged by the SSNA Systems Engineering team as the SSNA Subject Matter Expert (SME) for Reliability Centred Maintenance and Through Life Support to best influence Systems Engineering design for support optimisation Responsible for derisking the generation of future artefacts by ensuring the Systems Engineering team have a clear understanding of the Model Based Definition opportunities spanning the entire submarine lifecycle when they create their artefacts To provide proactive guidance and … Engineering or relevant experience Background experience within Systems Engineering and an understanding of Systems Engineering vocabulary Desirable: An understanding of Enterprise Architect Exposure to Support Engineering Professional accreditation Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. more »
We have a new opportunity for an experienced Desktop/IT SupportEngineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team of 8 support engineers, your role will be broad more »
Senior Application SupportEngineer Location - Warton On site - 5 days a week Salary up to £52,426 Must be eligible for SC Clearance - Lived in UK for at least 5 years. This is an opportunity to work for a globally leading aerospace and defence consultancy that offer development … and clear career progression. You will be responsible for troubleshooting technical issues through a ITSM toolset and providing specialist IT application support services to the Engineering userbase. Role - Incident and Request Management through our ITSM toolset Service Now Contribute to and maintain a support knowledge base Provide specialist … Engineering PLM toolsets (Teamcenter Enterprise or Unified) Able to operate independently to investigate and resolve issues as they arise Experience of working in a Support environment If you are interest please get in contact or apply more »
Role: IT SupportEngineer Location: Cheshire/Crewe Salary: Up to £28,000 Reporting to: Technical Manager Overview: Join our dynamic team as a Technical Support Specialist, where you'll play a pivotal role in delivering top-tier IT assistance to our valued clientele. Embrace a vibrant … growth and rewards initiative, while enjoying competitive benefits and ample opportunities for career advancement. Key Responsibilities: * Collaborate closely with team members to provide comprehensive support solutions. * Deliver first-line helpdesk assistance to customers, addressing inquiries with efficiency and professionalism. * Conduct on-site installations and offer hands-on support … well-groomed appearance. * Exhibit outstanding punctuality and attendance records. This role is suitable for a candidate who is looking to get into a technical support role. If you are interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk more »
Employment Type: Permanent
Salary: £26000 - £28000/annum Pension, Parking and 28 days holiday
Job Title: Customer SupportEngineer Location: Warrington Salary: DOE Role purpose: This role will be based on a customer site where you will be configuring applications & hardware on new & existing IT related devices including desktops, laptops, servers, mobile phones and any other related IT Devices. This is an … requested to 3rd party IT Company’s both off and on site Configure applications and hardware on new and existing IT related devices Provide support to VIP users, with a tight SLA if applicable Ensure Timely and responsive communications both to internal and external stakeholders as required. Skills and … experience: Competent in Technical ability in hardware breakfix, software & operating systems to support the customer to their required standards on the hardware, software and systems Able to obtain the required level of security clearance (with no caveats) required to fulfil all operational requirements of the role. Full UK Driving more »
Job Title: Customer SupportEngineer Location: Warrington Salary: DOE Role purpose: This role will be based on a customer site where you will be configuring applications & hardware on new & existing IT related devices including desktops, laptops, servers, mobile phones and any other related IT Devices. This is an … requested to 3rd party IT Company's both off and on site Configure applications and hardware on new and existing IT related devices Provide support to VIP users, with a tight SLA if applicable Ensure Timely and responsive communications both to internal and external stakeholders as required. Skills and … experience: Competent in Technical ability in hardware breakfix, software & operating systems to support the customer to their required standards on the hardware, software and systems Able to obtain the required level of security clearance (with no caveats) required to fulfil all operational requirements of the role. Full UK Driving more »
Job Title: Atlassian SupportEngineer Location: Barrow-In-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Administer and maintain the Atlassian suite of tools, including Jira … Confluence, BitBucket, Bamboo and associated plugins/add-ons Provide world class technical support to our Atlassian users Test and evaluate new product versions to ensure they are ready for release Install, upgrade, and configure Atlassian tools, ensuring they are up to date and free from any known security … such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Specialist Application Support Team: The team works as part of the wider IM&T function and provides many opportunities to diversify and advance within the function and more »
Job Title: Atlassian SupportEngineer Location: Barrow-In-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Competitive What you'll be doing: Administer and maintain the Atlassian suite of tools, including Jira … Confluence, BitBucket, Bamboo and associated plugins/add-ons Provide world class technical support to our Atlassian users Test and evaluate new product versions to ensure they are ready for release Install, upgrade, and configure Atlassian tools, ensuring they are up to date and free from any known security … such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Specialist Application Support Team: The team works as part of the wider IM&T function and provides many opportunities to diversify and advance within the function and more »
successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. We require a supportengineer to join our growing team supporting the Tornado aircraft. Research, preparation and maintenance of technical logistics data, for subsequent use in service … aspects of Tornado Aircraft engineering, through the interaction with engineering personnel and/or the interrogation of contributory engineering databases. Additional responsibilities include liaison, support and advise to equipment suppliers. IPL Compilation Engineers work alongside technical illustrators in the creation of new and amended illustrations as these are a more »
manchester, north west england, United Kingdom Hybrid / WFH Options
Understanding Recruitment NFP
Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone with strong … Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the Senior 2nd Line Engineer you will be heavily involved in infrastructure projects … across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities for training and development. Skills required for the Senior 2nd Line Engineer are more »
Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: Youre an experienced SupportEngineer residing in Manchester and able to make occasional client site visits in and around the Northwest area. Youve been in this or … latest technologies and supporting users is something youll look forward to. You're well aware that a typical day will include providing second-line support and hands-on user and desktop support, troubleshooting, and hardware break/fix. Responsibilities: Taking ownership and managing tickets through resolution or escalation more »
Helpdesk Engineer Remote - £25,000 - £35,000 Microsoft, Network, Support Applause IT are proud to be working with an organisation based in in the north of England looking build out their IT support function with a Helpdesk Engineer ready to take the next step in their … journey/career. The successful Helpdesk Engineer will have experience in the following: Demonstrated experience in IT helpdesk or application support roles (preferably 2 years or more). Proficiency in Windows server support. Strong interpersonal communication skills, both over the phone and in face-to-face interactions. Solid … further your skill set. If you are interested in finding out more then click APPLY NOW or send your CV to (url removed) Helpdesk Engineer Remote - £25,000 - £35,000 Microsoft, Network, Supportmore »
play a pivotal role in shaping the future of our business. In this role, you'll provide senior-level IT infrastructure and systems engineering support, specializing in design and implementation for clients of our Managed Services Provider and Consultancy. You'll serve as the final escalation point for IT … issues, leveraging your exceptional technical prowess. The position involves Service Desk support for escalated issues across all levels, occasional after-hours work, on-call support, and site visits. Strong communication skills are essential, as you'll interact directly with non-technical staff. Responsibilities: Offer third-line technical support for hardware and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Take ownership of assigned incidents and oversee them through to resolution. more »
warrington, cheshire, north west england, United Kingdom
Hays
End User Computing Engineer - UK Market Leader - Warrington to £45k! Prestigious opportunity with a UK Market Leader for an End User Computing Engineer to join our Digital Transformation. Following a period of significant growth, now the perfect time to join our success story! As our End User Computing … Engineer you will be responsible for;- Managing and maintaining the Server and Citrix environment, including all aspects of digital desktop provision A multi-faceted role covering a wide range of systems and services, including Citrix, Print, Servers and incorporating anything affecting the end user experience Desktop and laptop imaging … services, including standard builds Providing the delivery, monitoring, maintenance, and support of the Citrix environment that makes up the end user desktop experience (inc. print) whilst providing the escalation point for 2nd and 3rd Level support Part of the team to manage all elements of the infrastructure within more »
IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »
Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in IT support? We're on the lookout for a Senior Technical Support champion to join … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Be Technology
and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk system and ensure timely … resolution within SLA. ** Support 1st line technicians, be an escalation point, offer advice, and teach when necessary. ** Prepare and configure new equipment, including PCs, laptops, routers, servers, and network switches. ** Communicate with third-party suppliers to ensure service delivery. ** Proactively monitor and update IT systems and respond to potential … products and escalate complex issues to the senior team. ** Manage and implement client infrastructure projects, and plan effectively. ** Occasional site visits to help support clients when needed - Clients are mainly Northwest based. Essential skills + Requirements: ** Proficient in Windows based issues and can solve independently ** Good General IT Knowledge more »
Join our growing dynamic Peak Networks IT Helpdesk team, dedicated to delivering exceptional service and support to our expanding customer base. As an IT Managed Service Provider, Peak offer a fantastic environment to grow and learn about various technologies. This office-based role focuses on resolving cases remotely and … onsite when necessary, allowing you to develop your skills continuously. Salary: £30,000-£35,000 depending on experience. Key Responsibilities: Provide support for Microsoft and related IT or network-based solutions in both virtualized (Hyper-V preferred, VMWare) and physical hardware deployments. Manage and resolve 1st, 2nd, and 3rd … times. Effectively manage your time, ensuring expectations are met and communicated clearly. Requirements: 18-24 months of experience in a busy and dynamic IT support environment with the following technologies: Apple Mac proficient (Highly desirable) Windows Server (2012, 2016, 2019, 2022) Active Directory Virtualization (Hyper-V and VMWare) Office more »