1 to 12 of 12 Service Delivery Jobs in North Yorkshire

Service Transition/Release Management York - Hybrid Permanent *Establish the governance to support the service transition and release management practice ensuring that defined processes are adhered to when transitioning services from development into the live environment. *Continuously review and refine the transition and release practices and related processes … to improve efficiency, minimise errors, and enhance the overall quality of service delivery. Service Transition/Release Management day to day activity *Plan and coordinate the transition of new or modified services from development through to production. *Work closely with change management practice to assess the impact of … Level IT, BTEC in Computing or equivalent. * MCP or equivalent. * PRINCE2 would be desirable. * ITIL - V3/4 Foundation. * ITIL - V3/4 Practitioner (Service Transition, Release Management - preferred) * ITIL - Practice Manager (desirable) * ITIL - Managing Professional (desirable). more »

prowess will be utilised. Maybe youve worked as a resource coordinator previously, or have experience of providing a first-class sales administrative/customer service to clients where your transferable skills are abound? If youre seeking a role that offers you the chance to support a business and become … a 37.75-hour working week, 25 days holiday & Bank holidays. Key areas of responsibility: You will be working with the Commercial Team and Infield Service Delivery Teams to support the business operational goals, objectives, new initiatives, and drive business growth. This requires strong time management skills and disciplined more »

support to all of our IT Infrastructure. With sites across the UK, our IT infrastructure team supports all users across the business, providing customer service to our practices, who employ more than 8500 colleagues, caring for millions of our nation’s animals. Support teams react quickly and positively to … own, as the recipient of more technical queries. The successful candidate will report to the Infrastructure Manager, and work closely with colleagues in the Service Delivery, Projects, Security and Technical teams. What the role involves This is a fantastic opportunity to be involved in supporting our colleagues, driving … security/mail hygiene/backups Manage 3rd party vendors to drive fault resolution and change on software/hardware issues Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions Documenting fixes – you will enjoy building a Knowledge Base to more »

Develop Project level key users to support implementation and go live. • Hands on implementation and training of the project systems suite. • Monitor support team service delivery against agreed SLA’s. Key Skills • 2-3 years' experience in a similar or related role and similar system • Strong technical acumen more »

good practice and promoting sustainable practices. Duties include (but not limited to): Roles and Responsibilties * Adherence to our ASCO's obsessions in safety and service delivery excellence and sustainability. * Manage and conduct regular safety tours of facilities where the teams are involved with their activities. * Being responsible for more »

Job Summary: The Service Engineer will lead the troubleshooting and resolution of controls software issues on machinery and equipment, providing expert on-site support to customers UK based and worldwide. This role requires advanced proficiency in PLC programming, particularly with Siemens systems, along with strong problem-solving abilities and … design solutions and scope changes in alignment with company standard operating procedures, maintaining a strong focus on commercial viability. Facilitate effective communication between the Service Team Lead, customers, and suppliers, providing timely updates on project progress and addressing any concerns. Actively participate in the department's continuous improvement program … identifying opportunities for process optimization and service enhancement. Demonstrate commercial acumen to maximize value for customers and foster long-term partnerships based on trust and reliability. Interpret complex customer and regulatory requirements to develop tailored technical solutions, mitigating risks and ensuring compliance. Compile and analyze performance data relative to more »

opportunity within the public sector. RESPONSIBILITIES OF ASSOCIATE PEOPLE SERVICES (HR) BUSINESS PARTNER As Associate People Services Business Partner you will support the People Service Business Partner in the delivery of a proactive service that adds value and delivers effective business-focussed solutions. You will work collaboratively … to deliver results. You will take the lead on key pieces of work and/or people projects and partner with managers to support delivery of their strategic priorities. You will also be known for your flair in balancing excellent client experience with client responsibility. SKILLS/EXPERIENCE REQUIRED … To excel in this role you will be energised by co-ordinating multiple activities across your business areas at pace to ensure the timely delivery of people plans and value added projects. * As an MCIPD qualified practitioner (or equivalent experience) you will thrive on having the freedom to act more »

to appoint an Information Security Officer to join the Business Design and Assurance (BDA) Department where you will embrace the concept of collaboration, driving service excellence and continuous service improvement. As Information Security Officer you will lead the Information Security team ensuring the delivery of high quality … ensure interdependencies across all Information Management are aligned whilst delivering an excellent customer experience. Working with the Information Management Lead and in partnership with service users you will contribute to the design of the service catalogue and associated key performance indicators (KPIs) to inform ongoing performance measurement and … improvement of service delivery. As such we are looking for an individual who has a drive to demonstrate real value to front line services through data and results. Key responsibilities: Lead, manage and develop the Information Security team to ensure full capability across all activities, delivering excellent customer service. more »

Job summary The delivery and support of digital technology at Harrogate and District NHS Foundation Trust is fundamental in enabling staff to provide excellent and safe patient care. The Trust has invested significantly in digital technology and this is an exciting opportunity for a Patient Systems Support role to … Harrogate and District NHS Foundation Trust's electronic patient systems, develop specialist patient system skills and be part of a team providing excellent customer service to end users across the HDFT organisation? Main duties of the job Patient Systems Support ( Patientrack and ePMA Team ). The Patientrack, ePMA, Team … Is the electronic Prescribing and Administration of medication solution. This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system more »

Harrogate. As an experienced Technical Support Engineer you will be enthusiastic about providing an excellent customer experience, with an expectation on maintaining and improving service levels. The successful candidate will have the ability to work individually whilst being part of a team, supporting level 1 operatives and being a … operatives. Handling 2 nd Line technical support cases/tickets from our clients customers. Ensure that the Companys SLAs are met in relation to service delivery and call handling. Report to management on any issues that are impacting negatively on the business. Technical Support Engineer - Requirements An excellent … a working knowledge and understanding of: - Wi-Fi standards and general wireless principles SNMP protocol; VPN and tunnelling technologies; and Security protocols and firewalls Service desk/technical support experience Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices and/or DHCP servers The Technical Support Engineer more »

aiming to automate reporting where possible. Good communication, customer management and team management skills are essential. The candidate must be passionate about process and service improvement to ensure processes are efficient, effective, and adhered to for service delivery. About us A great experience for our colleagues We're … the field of information systems design, development and implementation. ITIL qualification Other requirements Essential Ability to travel independently in accordance with Trust policies and service need. Experience Essential Experience in developing and deploying KPI proformas Experience in staff management Experience in managing resources, in terms of finances and people … and implementing service improvement Experience in managing performance and service delivery Working in an environment where attention to data quality is essential. Experience of managing information provision in a customer focused environment Desirable Relevant experience at a senior position with management responsibility Experience of the use and more »

contracts, paperwork and keeping contact details relevant and up to date. To liaise closely with key Its Clean Staff, Customers, Suppliers to ensure effective service delivery. Complete customer complaint forms and spreadsheets. Create quotations and supporting documents for prospective customers. Creating new customer files (physical and electronic) and black more »