1 to 25 of 28 Customer Engagement Jobs in the North of England

components to enhance our products. Software Development: Develop and test embedded software and user interfaces. Data Collection: Perform performance characterization and collect critical data. Customer Engagement: Conduct industry trials, product demos, and provide on-site customer training and troubleshooting. Compliance and Safety: Ensure all work meets engineering … Engineering Experience: Minimum of 1 year as an Electronic Engineer Minimum of 1 year in automation Desirable: Experience in the vacuum engineering industry and customer-facing roles Skills and Aptitudes: High proficiency in IT systems Innovative design thinking Attention to detail and strong problem-solving skills Solution-driven mindset more »

opportunity awaits a candidate with robust product expertise to become an integral part of our expanding product team, contributing significantly to enhancing the overall customer experience. THE COMPANY: We are currently working with a mobile tech company who are looking to expand their product team, to leverage data and … insight, and understand how to really improve their products to enhance customer experience. THE ROLE: As a Senior Product Analyst, you will be delving into user behavior across the web and app by: Liaising with stakeholders across the business. Deep diving into data to understand customer engagement more »

Systems. Exceptional communications skills with the ability to convey and present at all levels within a large organisation. A proven track record of successful customer engagement. Extensive knowledge across a broad range of business and industry sectors. What we offer: Our package is made up of basic salary plus more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required Skills: Experience … in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

lead generation processes, and analysing data to drive strategic decision-making. Key Responsibilities: Develop and implement marketing strategies to drive demand generation and enhance customer engagement. Utilise marketing automation tools to streamline processes and optimise lead nurturing activities. Oversee ecommerce and marketplace management, ensuring effective performance and growth. Analyse more »

presentation skills to effectively convey technical information. Strong organizational abilities to manage multiple tasks and priorities effectively. Flexibility to travel for field sales and customer engagements. Salary: Competitive salary ranging from £39,000 to £45,000 per annum, depending on experience and qualifications. If you possess a blend of more »

from a sales or service background. The successful candidate will be responsible for delivering training courses to customers at our UK facilities and at customer premises. Additionally, they will play a crucial role in providing in-house training for Quantum staff. Key Responsibilities Deliver comprehensive training courses on Variable … Speed Drives to customers at my clients UK facilities in Glasgow, Newcastle, Leeds & Thurrock and at customer sites throughout the UK. Develop and customize training materials and modules based on customer needs and preferences. Provide hands-on training sessions covering theoretical presentations and practical exercises on product features … training sessions for Quantum staff to enhance their knowledge and skills in VSDs. Collaborate with the sales team to identify training opportunities and support customer engagement activities. Stay updated on the latest developments and advancements in VSD technology to ensure training materials are current and relevant. Maintain training more »

Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience … Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot … Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams more »

interesting solutions for global clients. Alongside strong technical knowledge this role requires a strong background in consulting, architecture design and delivery , building client relationship, customer engagement and stakeholder management/communication. About the company: This team have a focus on helping their clients map their journey into the … The role itself will allow opportunity for a variety of responsibilities ranging from more complex cloud solution implementations, to providing technical documentation, to being customer facing detailing adaptations that could be made. What skills are required for this role? Azure MWP 365/Intune/Endpoint/Networking Core more »

of customers within the Local Government vertical. You will unlock new opportunities, develop relationships, secure new logos and make a material difference to our customer engagement. This is a blended role, including managing cross-sell and up-sell opportunities for existing customers and generating/closing opportunities with new … Creating focused account capture and development plans to maximise sales opportunities Establishinga strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and processes Actingas the clients single point of contact, assisting in the formation of business enabling IT strategies Providingproactive client value and more »

be responsible for theengagement and development ofenterprisecustomers. You will unlock new opportunities, develop relationships, secure new logos and make a material difference to our customer engagement. All net new logos you win, you will keep and so the role includes a blend of new business focus and ongoing client … Creating focused account capture and development plans to maximise sales opportunities Establishinga strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and processes Actingas the clients single point of contact, assisting in the formation of business enabling IT strategies Providingproactive client value and more »

Title: Cloud Architect Salary: £50k-£80k Location: (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand and … evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish the … Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with more »

campaign management skills. The ability to work well under pressure to meet deadlines. Skills in data analysis and interpreting statistics. Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and existing customers. An eye for detail and the ability … keyword bids, budget caps and other analytical metrics. Analyse competitor activity. Recommend improvements to increase performance. Set targets to increase brand awareness and increase customer engagement. Educate other staff on the use of social media and promote its use Encourage collaboration across teams and departments. Opportunity to manage our more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »

the business that interfaces with all departments along with both vendors and customers. “a great place to work, a great place to be a customer” The Role: This dynamic team includes individuals with a variety of experiences both in Vendor engagement and across the industry. They have a … to grow and hit vendor targets Work with Marketing and Vendor on maximising effective campaigns Work with Sales on driving up sales performance Drive customer engagement through Events/Webinars etc. Maximise opportunity for growth by understanding vendor product portfolio and driving new gross margin opportunities identifying potential … demonstrations Deliver Proof of Concepts (POC) Provide first-line technical support for software evaluations and/or pilot projects Support at external and internal customer facing events for all Chess Group Companies. Create internal software requests and POC implementation plans and monitor the approval process Monitor accurate and correct more »

to plan and facilitate workshops. Successful end to end management of changes. To be considered for this role, you need to be focused on customer engagement and end user experience and have the ability to build and develop excellent relationships with customers and service providers. This is an more »

and innovation. They are looking to recruit an experienced Dialler Manager. You will be responsible for all communication platforms and involved in researching emerging customer engagement technologies. Key skills and experience: 3+ years as a Dialler Manager Experienced working in a call centre environment Experienced in analysing large more »

re passionate about all things racing, we love the sport and it’s in our DNA. Using best-in-class technology, digital innovation, and customer engagement, we are developing the Tote reaching new audiences with innovative products. Our headquarters in Wigan is the main hub for our team more »

them to deliver quality solutions. The Modern Workplace Consultant will be responsible for delivering projects focused on Teams, SharePoint Online and OneDrive for Business. Customer engagements will include Intranets, file server and SharePoint On-premises migrations, collaboration and document management solutions and bespoke business solutions built using the entire … be working in a boutique consultancy, specialising in Microsoft Collaboration sand Power Platform solutions. You’ll be working with a diverse and ever-growing customer base, delivering world-class solutions that support digital transformation. You’ll work closely with customers throughout the project lifecycle, from Proof of Concept through … things Microsoft Collaboration. Proven organisational, communication and client-facing skills are essential, as is the ability to think on your feet and adapt to customer needs, based on updates to Microsoft’s technology roadmap. You’ll be a natural problem solver, analytical, inquisitive and have a desire to keep more »

towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and … training and advice via phone, email, walk up & chat, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear communication … channel between customers and the IT organisation, managing expectations and setting the standard of behaviour for customer engagement * Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately * Maintain and share knowledge of supported products and services more »

further analytical projects reared during the course of project delivery. Projects you’ll drive: Development of a ML model to predict the likelihood of customer engagement following a specific operational action for a financial services business. Development and deployment of an LLM solution to recommend the appropriate course … We believe in being honest throughout the organisation and expect the same in return. We commit to high levels of transparency from our first engagement, right through to the last and is driven from the CEO. Team Player: Whilst individual success is important, we do not believe in prioritising more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

with cross-functional teams including marketing, design, and IT to deliver impactful online campaigns. Develop and implement innovative strategies to increase online sales and customer engagement. What We're Looking For: Proven experience in ecommerce, particularly with Shopify and website launches. Strong analytical and problem-solving skills. Excellent communication … and teamwork abilities. Proactive and detail-oriented mindset. A passion for delivering top-notch customer experiences. Why Join Us? Competitive salary of £27,000. Central Manchester location, easily accessible by public transport. Opportunity to work with a talented, collaborative team. Professional development and career growth opportunities. If you are more »

covering both Application and Infrastructure. Their solutions help their clients better connect with the communities they serve, using Data Science etc to create positive customer engagement in the most efficient & effective way possible- addressing significant challenges within this space. You would play a vital role in this companies more »