Stockton-On-Tees, County Durham, North East, United Kingdom
Mitchell Maguire
Internal Account Executive Accessible Washrooms Industry Sector: Accessible Washrooms, Washroom Design, Grab Rails & Fittings, Plumbers & Heating Merchants and Builders Merchants, Sales, Estimator, Business Development, CustomerService, Data Input, Order Processor, Order Processing, Quotations, Quotes, Account Manager, Internal Account Manager, Internal Sales, Account Management, CustomerService Advisor … CustomerService Executive Office based: Teesside Remuneration: £25,000 + Company performance bonus Benefits: Comprehensive benefits package The role of the Internal Account Executive Accessible Washrooms will involve: Account Management position, selling our clients manufactured range of functional and practical adapted bathroom equipment and accessories (products such as … to incoming sales enquiries via telephone and email Building and developing strong, long lasting relationships with customers and clients Provide an exceptional level of customerservice, encouraging repeat business Identify sales opportunities and cross-sell/up-sell where appropriate You will inherit around 400 trade accounts, both more »
CustomerService Specialist Exceptional opportunity to shape the future of savings solutions as a CustomerService Specialist in the dynamic world of FinTech Basic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and more Chester - office based role Previous experience in … customerservice , preferably within the banking or financial services industry Apply online or contact Charlie Doyle via/07736 920 086 Who We Are: As a prominent financial institution, our company prioritizes customer satisfaction and community involvement. We offer a diverse array of banking solutions designed to … businesses. Our unwavering dedication to excellence and ethical business practices underscores our commitment to being a reliable and trustworthy partner in the financial sector. CustomerService Specialist Benefits: Be part of an innovative and fast-growing FinTech company Opportunities for career growth and development in a dynamic industry more »
growing & leading Technology Consultancy Competitive basic + benefits + monthly commission Do you enjoy interacting with people, building relationships whilst providing high levels of customerservice? Are you organised and able to prioritise workloads whilst making things happen? Have you been successful in a customerservice … will progress quickly. Key Responsibilities: Client Relationship Manager Support the sales team with a variety of tasks - completing sales orders, assist quotations, administration of customer renewals, work with suppliers, Build strong relationships with and provide a high level of customerservice to internal and external stakeholders Answer … Communicate and coordinate with internal colleagues to ensure all orders and projects are delivered Experience Required: Client Relationship Manager Excellent communication skills with a customerservice focussed telephone manner Ability to make things happen and get things done Exceptional organisational skills, particularly organising priorities, and various workloads A more »
As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels, and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges … Understanding the extended customer journey Understanding how to apply different skills and behaviours in various situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
A fantastic opportunity as First Line Customer Support for Digi Dog Tech has become available. Working with industry professionals in a brand newly re-furbished office, you will be providing a friendly and warm welcome to customers and clients, excelling in customerservice and be fully supported … by the technical team. Role Providing excellent customerservice in a professional and timely manner, your main duties and responsibilities will be: Answering incoming and outbound calls to new and existing customers. Responding to incoming emails, providing full customerservice support Maintaining and establishing close working … a professional and timely manner Meet and greet new and existing customers in store providing a professional warm welcome Recording (raising a ticket) for customerservice requests for issues in addition to faults, invoice queries, job quotes and any other query raised by a customer or potential more »
Job summary An exciting opportunity has arisen to join Sheffield Children's NHS Foundation Trust as a CustomerService Level 2 Apprentice You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. … You will share the Trust values and be committed to equality, diversity and inclusion. Would you like a Career in CustomerService with an emphasis on Business Administration and be part of the NHS Administration and Clerical Services? If so, we are looking for enthusiastic and motivated individuals … to join us at Sheffield Children's NHS Foundation Trust across all service sites. This is a fantastic opportunity for individuals who want to begin their career in CustomerService and Business Administration, gain a Level 2 CustomerService Practitioner Award and learn a variety more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
AWD online
CustomerService Advisor/Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire. … WORKING HOURS: 8.30am to 5.00pm Monday to Thursday and 8.30am to 3.45pm Friday JOB OVERVIEW We have a fantastic new job opportunity for a CustomerService Advisor/Technical Sales Administratorwho has experience within the steel processing/fabrication industry, a background within technical sales/sales administration …/order processing or similar and excellent communication and organisational skills. Working as the CustomerService Advisor/Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Datix Limited
Why we need you? The Junior Customer Support Consultant (or Associate Support Consultant, as we call it internally)is part of the Customer Support team, and there is a requirement to ensure the right processes, people and technology are in place to provide a 'first class service that is seamlessly integrated with the wider business. This is a fast-paced job role, where the Junior Customer Support Consultant will effectively handle customer enquiries, as well as managing complaints and issues. The customerservice team provide a professional and engaging experience to our … our business and client and therefore you will need to ensure your personality, professionalism and engaging personality comes through in the form of exceptional customer experience. As a customerservice advisor, you are responsible for providing a quick, effortless and exceptional customerservice experience to more »
As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »
Mercedes-Benz of Bolton, The Island, 2 Blackburn Road, Bolton, England
Mercedes-Benz of Bolton
As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »
Halifax, West Yorkshire, Yorkshire, United Kingdom
Jenrick Commercial
CustomerService/Service Desk Assistant Up to £12.30 per hour (£24,000 per annum) Initial 3 month temporary contract starting ASAP Position is based in Halifax Working for a fantastic global software company we are looking for an experienced CustomerService Assistant to join … once you are up to speed this could move to a hybrid model. The role will be: Answer phone calls that come into the Service Desk and create incident tickets from those calls Create incident records from inbound emails and triaging tickets as they come in Outbound calling to … book customers into a migration briefing for the new project Log customer complaints and ensure these are followed up and the very best service is provided to all customers at all times Skill and experience required: The ideal candidate will have previous experience within a CustomerServicemore »
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customerservice and technical support to clients. If you have strong experience in CustomerService and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong CustomerServicemore »
ORCHARD BUSINESS PARK, MYTHOLMROYD, HALIFAX, WEST YORKSHIRE, England
JOHN VEITCH LIMITED
assisting the purchasing department in the organisation of the supply chain process, for all materials, goods and services required by the company to meet customer requirements. Role Key Responsibilities: To assist in the purchasing of all materials, goods and services to ensure in line with the relevant documentation and … to meet customer order requirements To assist in placing and managing purchase Orders according to the purchase requisition or customer contract To liaise with the marketing department & the supplier to ensure label artwork is supplied on time To assist in determining Customer requirements before shipping of the … to the Supply Chain Team Leader: To organise, plan and prioritise work - developing specific goals and plans to prioritise and meet deadlines To support customer services for product re-calls, product traceability and disaster planning To assist with administrative tasks To support the preparation of presentations, reporting and analysis more »
CustomerService Advisor - Non Vocal via Email and Social Media Based in Burnley Offering £11.44 per hour - paid weekly, every Friday! We are currently recruiting for one of the leading online retailers for their existing customerservice team. This company is hugely established in the industry … and is growing constantly, so we are looking for someone who is driven with long term aspirations within customerservice/office work. You will be provided with full training for this role and supported throughout the process so if you haven't done this type of role … to then go permanent so we're looking for candidates who are wanting a long term position. What will you be doing? Responding to customer queries across various IT and Social Media platforms, queries will be in connection to; refunds, exchanges, sizing, deliveries, product/stock enquiries etc. Providing more »
key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customerservice across the globe. Reporting to the CustomerService Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customerservice, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customerservice environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customermore »
Oldham, Greater Manchester, North West, United Kingdom
ROTORK PLC
key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customerservice across the globe. Reporting to the CustomerService Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customerservice, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customerservice environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customermore »
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
CREDIT RESOURCE SOLUTIONS, G MILL, DEAN CLOUGH MILLS, HALIFAX, England
CREDIT RESOURCE SOLUTIONS LTD
If you are passionate about customerservice and you enjoy helping people who are in financial difficulties, then we would love you to be part of our Recoveries Team! As a successful candidate, you will have an excellent opportunity to join our award-winning company that can offer … and responsibilities include: Working within a high-volume inbound contact centre, showing ownership and accountability, offering solutions to help and benefit customers Maintain high service standards and continually improve the service to customers Work well within a dynamic team environment Negotiate, investigate and resolve issues whilst proactively seeking … solutions Training CustomerService Practitioner Level 2 Apprenticeship Standard End Point Assessment Level 2 Functional Skills in maths and English Delivery method and location of training to be confirmed Career progression includes Team Leader and Team Management. Progression may be available to the right candidate on successful completion more »
to support connectivity across the vehicle and property value chain. Solera's solutions bring together customers, insurers, and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms, and machine learning that deliver insight and ensure customers' vehicles and property are optimally maintained and expertly repaired. The … to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … vehicle lifecycle, our quality data solutions empower intelligent decision making in the automotive industry. We need people who are passionate about delivering high quality customerservice through a variety of interactions including email, phone, chat, etc. A good communicator able to question and listen effectively you will trouble more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive CustomerService Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customerservice professionals. The job you will be doing: Taking inbound customerservice calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. Th e role will be working Monday to Friday, though in the future you may need to work more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive CustomerService Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customerservice professionals. The job you will be doing: Taking inbound customerservice calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
Roofing Contractors, Builders Merchants, Merchants, Main Contractors, Developers, Housebuilders, Education, Internal Sales, Sales, Internal Sales Support, Sales Support, Roof Tiles, Composite Roofing, Roofing Accessories, CustomerService, Composite Shake Tiles, Composite Slate Tiles, Roofing Merchants Location: Beverley Remuneration: £25,000 - £28,000 + up to 13% discretionary bonus Benefits … slate tiles, composite shake tiles, underlay, ventilation, dry verges etc. Your time will be spent supporting the wider external sales team Deal with incoming customer enquiries via telephone & email Follow up on quotes which have been sent out by the sales or customerservice team Qualifying sales … Accessories with: Must have construction industry experience, ideally within roofing Must have experience in a sales support or adjacent, such as internal sales or customerservice Would consider someone on a roofing merchant trade counter Highly motivated and able to work on own initiative Excellent communication and negotiation more »
Title: Team Lead CustomerService (work from office) Location: Newcastle NE27 0BY, Cobalt Business Park, Mercury House (NE27 0BY) Hours: 7.5 hours a day, 5 days a week, with 2 weeks off. Salary: £21k - £26k Client: DXC Technologies What we’re looking for in a CustomerService Team Supervisor: Customer oriented first and foremost, someone who is passionate about delivering exceptional customer service. Team player who has a genuine interest in helping others. Someone who will lead by example, be friendly and approachable, and demonstrate a “can do” attitude. Helping to develop a culture … of working together. Someone who has excellent communication skills; especially being a good listener and able to understand customer and colleague needs. An analytical approach, able to simplify complex situations and then apply sound judgment to resolve problems. Awareness of the impact of your and your team’s performance more »
DIGITAL MEDIA CENTRE, COUNTY WAY, BARNSLEY, SOUTH YORKSHIRE, England Hybrid / WFH Options
BOB'S BUSINESS LTD
an Cybersecurity Awareness Training provider that specialises in developing and delivering engaging campaigns that influence cybersecurity behaviours. We have an exciting opportunity for a CustomerService Apprentice to join our team. Role To provide an outstanding level of customer care by identifying appropriate customer needs, gathering … appropriate information accurately and with care To pro-actively manage the customer journey either by customer calls, and emails Support customers with any portal and course queries Continually improve customer processes by seeking regular feedback and raise issues and areas of concern so that tangible improvements can … be recommended Support opportunities to retain business, by understanding fully what a customer is asking for and providing a tailored response Managing Live Chat Answering inbound calls Assembling and sending gift packs to new clients Training Delivery to be completed on-site and 6 hours per week off the more »