My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line ITSupport to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Supportmore »
S74, Upper Hoyland, Barnsley, South Yorkshire, United Kingdom
JSL Solutions Ltd
want to develop your career in a company that prioritises its team and enjoys excellent employee retention? We are looking for an office based ITSupport Engineer to join a market leader. The salary will be £24,000 - £28,000, group performance bonus scheme, 25 days holidays +BH … Life insurance, Mon - Fri 8.30am - 5pm. Roles & Responsibilities Providing deskside support, which will include solving and closing tickets Assisting with onsite hardware support and mobile devices Infrastructure maintenance Maintaining operating systems, ensuring they are up to date and patched Hosting IT workshops with internal staff IT … photocopier maintenance General administration and data processing to include auditing equipment and keeping asset register updated Experience and knowledge required A natural passion for IT Good communication skills (Written and over the telephone) Organised with a very good attention to detail Problem solving & trouble shooting Willingness to learn Windows more »
Employment Type: Permanent
Salary: £24000 - £28000/annum plus excellent benefits
Im recruiting on behalf of my client, an IT Solutions firm based in Holmes Chapel for an ITSupport Technician to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments … Office 365 administration, Active Directory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide 1st and 2nd line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments. Administer Office 365 environments, including user management, email configurations, and security settings. Deploy and manage Azure … cloud services, assisting clients with migrations, implementations, and optimisations. Support and maintain telephony systems, assisting clients with configuration, troubleshooting, and upgrades. Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner. Document and maintain accurate records of technical configurations, procedures more »
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line ITSupport to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line … Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Cisco Core Network Switches Desired more »
Darlington, County Durham, North East, United Kingdom
In Technology Group Limited
needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. ITSupport Technician Durham/Onsite £25,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting … etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Supportmore »
Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in ITsupport? We're on the lookout for a Senior Technical Support champion to … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Hiring People
Are you a 3rd Line Support Engineer looking for a new role with a growing dynamic company? If so we are looking for a 3rd Line ITSupport Engineer with skills consisting of Office 365, Azure, Windows Server and networking. This is a varied role with a … maximum of 25 days + public holidays Pension plan (Nest 3% employer, 5% employee) Company mobile phone Company laptop Role and Responsibilities: Providing technical support to our clients both onsite and remote Scope, plan and install new hardware and software Assist the Account Director, providing technical input for client … awareness and a strong focus on client satisfaction Ability to build and maintain rapport with clients How to Apply If you are a motivated IT professional looking to take the next step in your career, we want to hear from you! Join our team and become part of a more »
Role: ITSupport Engineer Location: Cheshire/Crewe Salary: Up to £28,000 Reporting to: Technical Manager Overview: Join our dynamic team as a Technical Support Specialist, where you'll play a pivotal role in delivering top-tier IT assistance to our valued clientele. Embrace a … growth and rewards initiative, while enjoying competitive benefits and ample opportunities for career advancement. Key Responsibilities: * Collaborate closely with team members to provide comprehensive support solutions. * Deliver first-line helpdesk assistance to customers, addressing inquiries with efficiency and professionalism. * Conduct on-site installations and offer hands-on support … well-groomed appearance. * Exhibit outstanding punctuality and attendance records. This role is suitable for a candidate who is looking to get into a technical support role. If you are interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk more »
Want to further develop your technical skills? As an ITSupport Technician, you will play a crucial role in ensuring the smooth operation of IT systems and infrastructure. You will provide technical support to students and staff, resolving issues and ensuring a seamless learning experience for … all. You will be joining a leading independent education provider, providing ITSupport across internal users. Working across: Windows 10 & 11 M365 Hardware & Software Networking Mobile Device Management Active Directory The role is an initial 12 month FTC. Sound interesting? Click apply now and I will be in more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Baltic Apprenticeships
Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! We're seeking a motivated and enthusiastic individual to join our team as an IT Apprentice, specialising in providing communications and business systems to SMEs, mid-market, enterprise … your Level 3 Information Communications Technician delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide basic technical support to end-users via phone, email, or in person. This includes troubleshooting issues related to software, hardware, and network connectivity. Monitor and manage the … IT ticketing system, logging incoming support requests, prioritizing them, and escalating issues as necessary. Assist with the setup, configuration, and maintenance of desktops, laptops, printers, and other hardware devices. Install, configure, and update software applications on user devices according to company policies and procedures. Assist users with password more »
area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »
Knowledge is power, and data brings knowledge. At Simpson Associates data is in our DNA; and knowing how to leverage it enables us to never miss the mark. Our data and performance management solutions enable us to help organisations understand and resolve some of the most complex and shared … of technology vendor relationships equips us with deeper expertise, enabling us to deliver the best solutions. The Role You will provide first-line technical support to our internal employees and contractors. You will be providing both remote and in-person support with IT equipment and associated software … you’ll be the primary contact for ‘all things’ IT, so excellent stakeholder management experience is required. You will work with modern cloud technologies and systems, and you’ll regularly interact with all members of the Company, including one-on-one time with our Owners and Directors. Career Growth more »
want to miss. You'll be part of a dynamic helpdesk team within a company comprising 1,000 staff members. The team provides ample support to ensure you successfully complete your Apprenticeship. Notably, the company has had two apprentices in the past who have transitioned into full-time roles … at Baltic Apprenticeships. A Typical Day in the Job: Helping diagnose malfunctioning systems, hardware and software using Event Viewer, Active Directory and Wireshark. Providing support both physically and virtually with updates, wireless connections, networks, and cloud systems. Logging and managing ICT technical support incidents and queries on Freshdesk … SLA's. Assisting with the ongoing provision of a secure ICT infrastructure Act as a first point of contact to colleagues, problem solve and support users with technical issues. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits more »
Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT helpdesk … enthusiastic about learning and ready for an opportunity like this, we encourage you to apply today! In this role, youll work towards yourLevel 3 ITSupport Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a ticketing system Installing … and firewalls Creating users and creating text environments for testing on helpdesk Working with hardware peripherals such as setting up printers Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,625 per annum Monday to Friday (07:30am more »
Are you passionate about technology and eager to dive into the dynamic world of IT? Baltic Apprenticeships are working with our client based in Leeds who are looking for an IT Apprentice to join their growing team! They are dedicated to providing exceptional financial solutions that empower their … customer satisfaction has made them a trusted name in the industry. As an apprentice you will be tasked with day to day first line ITSupport responsibilities, assessing and assigning priorities of tickets, updating tickets to keep users updated and much more. You will be fully immersed in … the world of IT and given all the tools to build a successful career in the industry! You will be closely supported throughout your apprenticeship by the IT Team Lead, not only that you will also have a specialist coach from Baltic Apprenticeships to guide you on your more »
payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled Internal ITSupport, then get ready to join our company! We have many hardworking and dedicated peers that would love for you to work with … grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team. Day-to-Day Responsibilities Provide technical support and guidance to resolve users computer hardware and software problems Communicates with users via Phone, Teams, Email and/or a support ticketing … best practices: makes recommendations for new software and hardware that could benefit the UK&I Drafts or revises user training procedures Maintains logs of support services provided in ServiceNow Managing stock levels of DWS equipment Work closely with colleagues, developers, testers and a wide variety of end user to more »
Who we are looking for An ITSupport Team Leader who will lead a team of 2nd line Engineers, ensuring that our employees have access to systems and applications required to carry out their work. IT Services are responsible for resolving technical escalations, as well as supporting more »
IT Application Support Manager Permanent/Liverpool Hybrid/IT ? The most exciting parts 3 days in office, 2 days at home ?? Youll have great benefits, have a 5% contribution pension plan and generous holiday allowance. This is a unique opportunity for someone who wants to become … an IT Application Support Manager. ?? Our client offers lots of possibility to grow Great teammates & work environment ?? They offer flexibility and work Monday Friday. The incredible chance to work with talented colleagues more »
Chester, Cheshire West and Chester, Cheshire, United Kingdom
Marstep Resourcing Solutions
/future technologies to help the Company, customers, themselves and their team. Be able to take ownership of a task or project to see it through to completion and to exceed expectations whenever possible. To be self-motivated and a contributing member of the team. Have a flair for … to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. Support Engineer Due to continued expansion, they are looking for experienced IT engineers to join their Support Team, providing support both remotely … duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure installation, hardware refresh and other projects as occasion demands Installation of new equipment and software at customer more »
Employment Type: Permanent
Salary: £28000 - £40000/annum + Benefits + Career Growth
Total Staff Services are currently recruiting an IT Software Support Engineer for one of our clients based in the Wirral. We're looking for a candidate who's comfortable speaking with customers to offer support for queries. You'll need to be confident in using a support … a leading software company specialising in the healthcare sector with both national and international customers. The successful candidate will be reporting to the Senior Support and Implementation Engineer. Working Hours: Full time 37.5 hours per week, Monday to Friday, 0900-1700 Salary: £28k - £30k depending on experience. Role Responsibilities … devices, mobile printers, IoT locking systems and IoT monitoring systems (training given in IoT devices). Ensuring adherence to basic ITIL processes for efficient support and service delivery. Ability to analyse Server Logs and use the information found to analyse and fix issues reported. Troubleshoot and resolve software-related more »
Total Staff Services are currently recruiting an IT Software Support Engineer for one of our clients based in the Wirral. We're looking for a candidate who's comfortable speaking with customers to offer support for queries. You'll need to be confident in using a support … a leading software company specialising in the healthcare sector with both national and international customers. The successful candidate will be reporting to the Senior Support and Implementation Engineer. Working Hours: Full time 37.5 hours per week, Monday to Friday, 0900-1700 Salary: £28k - £30k depending on experience. Role Responsibilities … devices, mobile printers, IoT locking systems and IoT monitoring systems (training given in IoT devices). Ensuring adherence to basic ITIL processes for efficient support and service delivery. Ability to analyse Server Logs and use the information found to analyse and fix issues reported. Troubleshoot and resolve software-related more »
influence the path to net zero. Our success comes from the unique combination of skills and experience that continuously evolves. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland; providing design, intellectual, and engineering services to developers, investors, and owner-operators. … We are looking for an ITSupport Technician with some prior applicable experience who will provide first line support in our Stockport office to our user base of 190 people across the UK and Ireland. There will be very occasional travel required within the UK for support … purposes. This will be a permanent, full time position working 40 hours Monday to Friday. We are looking for: A NVQ Level 3 in IT or general computing. Prior experience with IT support. Routinely respects and understands data confidentiality and corporate IT security. Shows a commitment to more »
Chester Le Street, County Durham, North East, United Kingdom
Baltic Apprenticeships
Are you passionate about all things IT and enjoy helping others with IT related issues? If so this could be the role for you! Ready to kickstart your IT career with industry leaders? Join our apprenticeship program where we deliver cutting-edge IT projects that help … private, and not-for-profit sectors. Start your journey with us and gain hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service … skills Ability to work as part of a team and unsupervised on occasion Ability to apply a calm and considered approach to support calls/incidents Ensure adherence to all ITPS policies including ISO security and quality policies in accordance with the role Ensure where necessary support calls more »
Established IT Services Company based in Chester looking for a Field Engineer to join their expanding team in a thriving MSP environment offering a wide range of IT services and solutions. You will be required to carry out work at our head offices in Chester as well as … the UK. You will also be required on occasion to work within our two datacentres which are in Chester and Leeds. Providing on-site support and installations where no two days are the same, this is an important role within the company and the successful candidate will have an … input into a wide variety of projects. This is a great opportunity to enhance your exposure within IT and expand your knowledge across a wide range of technologies. The role Hosted VoIP Setup & Installations including roll out of phone systems, handsets and door entry systems Installation/Maintenance and more »
Scunthorpe, Lincolnshire, North East, United Kingdom Hybrid / WFH Options
Be Technology
My client is looking for a 1st Line Support Engineer to join their team. This is an exciting opportunity to join a well-established MSP with a long-standing track record with a large client base. This role will offer you variation on day-to-day tasks and a more »