26 to 45 of 45 IT Support Engineer Jobs in the North of England

My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support more »

Cogent Staffing are recruiting for IT Support Engineers, mainly 1st line support with some 2nd, for our client based in Holmes Chapel, Cheshire. This is a full time office based role. Shifts & salary: Full time permanent role, based in the office. Monday to Friday, occasional weekend work … if required. 8am – 5pm or 9am – 6pm, with flexibility £28,000 per annum Key responsibilities: Handling customer support requests and logging support tickets in a timely manner. Constant customer dialogue via telephone. Responding to customer alerts produced by internal monitoring system. Providing 1st and 2nd line support … phone technology Wi-Fi systems Microsoft Windows Server 2016 (desirable) Active Directory (desirable) Apple Mac (desirable) Key requirements: Has 2+ years experience in an IT Support role. Confidence in all key knowledge listed. Analytical and problem solving. Confident communicator, with strong telephone manner. Academic experience in IT more »

IT Support Engineer (1st/2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customer service, they utilise corporate-grade systems and specialist support software. Job Description We are … seeking a Support Desk Team Leader to join our dynamic support desk team at our office. The role involves both remote support and onsite visits to customer sites as needed. Key responsibilities include: Managing customer support requests and logging support tickets Responding to customer alerts … from our monitoring system Providing 1st and 2nd line support over the phone Conducting onsite visits to resolve issues or assess requirements Promoting and selling service contracts, system upgrades, and other services beneficial to customers Ensuring the helpdesk is up-to-date and conducting daily ticket reviews Responsibilities Report more »

Role: IT Support Engineer Location: Preston Salary: up to - 25K Perks: Professional Development & excellent benefits! Benefits: 25 days + BH, Health Plan, Counselling, High Street Shopping I have a fantastic opportunity for an enthusiastic IT Support Engineer to join a market leading organisation who … operate across the whole of the Northwest of England but based out of Preston. They are looking for a driven support tech who is efficient in O365, Azure, Hardware and Software. Role Type - 18 Month Fixed Term Contract with the chance of permanent employment. The 18-month FTC will more »

IT Support Engineer Hull (East Yorkshire) Permanent £25,000 + Benefits IT Support Engineer needed to provide IT tech support for a School based in Hull (East Yorkshire). Enhanced DBS certificate preferred, but not essential. A chance to join a leading … IT managed services business specialising in providing IT support into the Education sector. Start ideally June/July 2024. Key experience + tasks will include: Providing day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers more »

IT Support Engineer {Sustainable Energy} Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you an IT Support Engineer looking for training in the latest cutting edge security products such as … work at the forefront of sustainable energy solutions and contribute to meaningful projects that make a difference. On offer is the chance for an IT Support Engineer to join a highly skilled infrastructure team in a role that provides exposure to the latest sustainable energy solutions and … the opportunity to work on innovative projects that shape the future of energy generation and distribution. In this role, the successful IT Support Engineer will be responsible for general IT Support as well as having the chance to work with the latest security products and more »

IT Service Engineer Role: IT Service Engineer Location: Yorkshire Salary: £30,000 DOE We have an exciting opportunity for an IT Service Engineer to join our Microsoft Silver Partnered clients IT team. Gaining exposure to hardware implementations with site visits and lots of … work within the Cloud providing support to clients. Are you a customer service driven engineer wanting to work with the latest technologies and gain hands-on experience supporting end users? An opportunity has come available with one of my clients looking for an IT Service Engineer … OS, Mac OS ** Office 365 ** Active Directory ** Azure ** Intune ** Hyper V/VMWare ** VoIP Systems Duties & Responsibilities: ** To provide and implement professional, affable IT support to clients end users, identifying and resolving IT issues both remotely and in person. ** Visiting clients sites, deploying software and hardware, project more »

IT Support Engineer Salary: £25,000-£30,000 Location: Manchester My client, a large MSP based in Manchester, are looking for a 1st Line Support Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance … users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. … computer systems and networks. Assist with user account management and password resets Repairing and replacing equipment as necessary. Escalate complex issues to second-line support when necessary. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation more »

IT Support Engineer - MSP Bradford Up to £30,000 CV Screen is looking for an IT Support Engineer with experience working in an MSP to join a tech solutions company based in Bradford. You will join an established and successful business where there is … ample opportunity for training and progression. ROLE RESPONSIBILITIES Monitor, review and resolve technical support tickets and calls Work autonomously Management of tickets escalated to 3rd parties – both internally and externally Liaise with presales to offer advice and solutions to customer issues Occasional client site visits to support project … work and deliver technical resolutions Provide support to junior team members REQUIREMENTS Microsoft 365 Product suite Microsoft Azure cloud services Knowledge of Windows 10 and Microsoft Server SALARY To £25,000 - £30,000 OFFICE LOCATION This is a hybrid role, with at least 3 days working in the offices more »

want to develop your career in a company that prioritises its team and enjoys excellent employee retention? We are looking for an office based IT Support Engineer to join a market leader. The salary will be £24,000 - £28,000, group performance bonus scheme, 25 days holidays … +BH, Life insurance, Mon - Fri 8.30am - 5pm. Roles & Responsibilities Providing deskside support, which will include solving and closing tickets Assisting with onsite hardware support and mobile devices Infrastructure maintenance Maintaining operating systems, ensuring they are up to date and patched Hosting IT workshops with internal staff IT … photocopier maintenance General administration and data processing to include auditing equipment and keeping asset register updated Experience and knowledge required A natural passion for IT Good communication skills (Written and over the telephone) Organised with a very good attention to detail Problem solving & trouble shooting Willingness to learn Windows more »

Senior IT Support Engineer - MSP - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Senior IT Support Engineer with a broad knowledge of Windows Server, Virtualisation … and Networking & Security to join the experienced team. Ideally a proficient Senior IT Support Engineer with a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with suppliers. This is an more »

IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »

IT Support Engineer (MSP) Role - IT Support Engineer Location - Warrington Salary - £25,000 - £30,000 My client, an award-winning Managed Service Provider based in Warrington, is looking for an IT Support Engineer to join their team! This role offers an … exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated. Key Duties and Responsibilities: Log, process and manage support tasks from all sources: calls, emails and tickets. Provide triage and advice to clients, following defined escalations paths, as appropriate. Resolve support cases … Paid for Training Plans and Qualifications Company Sick Pay Social Events Generous Holiday Allowance Fantastic Pension Plan If you are a skilled Service Desk Engineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm of Managed Service Providers, please apply with an more »

GRADUATE/JUNIOR IT SUPPORT ENGINEER - NEWCASTLE Graduate/Junior IT Support Engineer, IT Support, Desktop Support, Application Support Fantastic opportunity to join one of the most successful companies in the world in IT that provide cutting-edge software … solutions on a global scale. They are looking to train a talented Graduate or Junior IT Support Engineer within a Support team for disruptive applications. The role will help you develop high-level problem-solving, strong organisational skills and advanced knowledge of software, hardware and networking. … excellent customer service and have an interest in the newest technology on the market then please apply to find out more! Graduate/Junior IT Support Engineer, IT Support, Desktop Support, Application Support GRADUATE/JUNIOR IT SUPPORT ENGINEER - NEWCASTLE more »

Are you a 3rd Line Support Engineer looking for a new role with a growing dynamic company? If so we are looking for a 3rd Line IT Support Engineer with skills consisting of Office 365, Azure, Windows Server and networking. This is a varied role … maximum of 25 days + public holidays Pension plan (Nest 3% employer, 5% employee) Company mobile phone Company laptop Role and Responsibilities: Providing technical support to our clients both onsite and remote Scope, plan and install new hardware and software Assist the Account Director, providing technical input for client … awareness and a strong focus on client satisfaction Ability to build and maintain rapport with clients How to Apply If you are a motivated IT professional looking to take the next step in your career, we want to hear from you! Join our team and become part of a more »

Junior IT Support Engineer Newcastle/Hybrid £24,000 - £30,000 Are you passionate about IT and making a positive impact on the community? Join our client's technical team, a dedicated force in providing quality housing solutions in Newcastle City Centre. They are currently seeking … a Junior IT Support Engineer to join their internal IT team and support them with technical projects and tech support. Responsibilities: Provide essential IT support to internal staff. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems. Collaborate … with the IT team to manage and enhance the IT infrastructure. Contribute to community-focused IT projects that empower residents and local initiatives. Tech Stack: Active Directory Office 365 Windows Server Hyper-V and/or VMWare Networking Hardware Company Benefitts: Opportunities for professional development. A total more »

Job Role: IT Support Engineer Location: Bolton, Manchester Salary: £25,000 - £29,000 My client, an esteemed telecommunications company are seeking an experienced IT Support Engineer to joining their dynamic team. This role is pivotal in ensuring seamless IT operations for both customers … customers and internal staff. Provide troubleshooting and resolve technical issues, including password resets, software installs, and both software and hardware support. Offer advanced technical support, diagnosing and resolving complex technical issues and conducting in-depth troubleshooting. Perform server and software upgrades as required. Requirements: Strong experience in first and … second-line support. Excellent communication skills with the ability to work independently. Occasional site visits may be required, though most support is provided remotely. Skills: Windows Servers (Apply online only) Microsoft 365 Administration Virtualisation Technologies Windows 10 & 11 Firewalls Switches WAN & LAN Networks SQL Support What Our Client more »

/future technologies to help the Company, customers, themselves and their team. Be able to take ownership of a task or project to see it through to completion and to exceed expectations whenever possible. To be self-motivated and a contributing member of the team. Have a flair for … to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. Support Engineer Due to continued expansion, they are looking for experienced IT engineers to join their Support Team, providing support both … duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure installation, hardware refresh and other projects as occasion demands Installation of new equipment and software at customer more »

Role: IT Support Engineer Location: Manchester, United Kingdom Salary: Up to £35,000 Are you passionate about providing excellent IT support? Do you thrive in a dynamic environment where no two days are the same? If so, we have an exciting opportunity for you! Overview … I have a fantastic opportunity for a talented and proactive IT Support Engineer based in Manchester. The successful candidate will be responsible for providing technical support to internal staff, ensuring smooth operation of IT systems and resolving any issues that arise in a timely manner. … Key Responsibilities: * Provide 1st and 2nd line technical support to users via phone, email, and in person. * Diagnose and troubleshoot hardware and software issues, including desktops, laptops, printers, and mobile devices. * Install, configure, and maintain operating systems and software applications. * Set up and manage user accounts and permissions. * Collaborate more »

We have an excellent opportunity for a 3rd Line IT Support Engineer/Team Leader to join our client’s growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid position so you should … be within reasonable traveling distance to their Brighouse office. About the role As 3rd Line IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients … of risk/improvement within the firm if identified Train other members of the team in all things technical Provide out of hours technical support to clients (typically 1 in 4 weekends) About the rewards For the role of 3rd Line IT Support Engineer/Team more »