Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
communication skills and are interested in a role that can make a real difference? Then this could be the perfect opportunity for you! The Senior Service DeliveryManager (SSDM) is responsible for the successful day to day management of allocated services and will support the Head of … H&CS activities on other business areas, ensuring relevant communication between departments so resource needs can be considered, and action taken.Line management of Service Delivery Managers and possibly MI analysts, providing direction and encouraging them to be forward thinking, identifying trends and presenting options to the business to help … targets and influence any required remedial action.Be fully embedded into the H&CS project teams including with internal and external members, acting as a senior subject matter expert, driving changes in line with strategy and ensuring business impact of changes has been fully considered.Liaise with DHSC on issues that more »
deliver our digital (Mobile Apps, Web, BI) roadmaps as we continue our growth both in the UK & Internationally. This role is critical to the delivery of the exciting work coming from within the business that creates immediate benefit to stakeholders as well as working on developing and implementing larger … working closely with the engineering teams to continue to shape and define our operating processes, while developing good relationships with business stakeholders. An accomplished Delivery/Technical Manager with experience of managing cross-functional teams, you’ll have a successful track record gained within technology that you’re more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
The Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison between IT … the Group, we want to create an environment where everyone feels at home. What you'll be doing Accountable for the efficient running and delivery of IT services to the whole group Highly customer focused and can interpret IT issues into business/customer impacts Acts as an escalation … point for both the user community and IT business partners into Service Delivery Responsible for the management of a multi-sourced supplier environment across multiple locations, utilise data in the form of KPIs and Service Levels to achieve this. Responsible for the introduction of new services into Service Deliverymore »
and Digital technologies and can bring fresh and exciting ideas, together with a can-do attitude and a proven track record of leading Service Delivery Operations within the IT support service; we want to hear from you. The Health Informatics Service is a well-established, innovative, and award-winning … . Responsible for provisioning and centrally deploying software applications to support major projects and transitioning clinical services.You will be a key member within the Senior Operational Services Management Team. The post holder will ensure that IT support and project resource is allocated and managed against THIS and its customers … depth specialist knowledge of IM&T methodologies and procedures and challenge existing practice where appropriate. Ability to interpret, advise and act without reference to manager following the IM&T protocols Extensive knowledge of working within Incident and Problem Management processes, including the development of these services. Excellent organisational and more »
