1 to 9 of 9 Service Desk Engineer Jobs in the North of England

Service Desk Engineer - £28 - 31K - Sheffield An established client of ours in the Technology sector are looking for a 1st/2nd line Service Desk Engineer to join their internal IT department, on a permanent basis. The successful candidate will provide IT support to … of IT improvements for the business.. Key Responsibilities: Provide technical support and resolution for all incidents reported across the group. Ensure all incidents and service requests are resolved within the timescales defined in the SLA. Provide service desk communications and notifications for service outages to IT … Windows Server 2008 upwards, Exchange 13/Office365, Active Directory, VMWare/Hyper-V, Laptop/desktop installation. Respond to alerts notified to the Service Desk from monitoring tools, ensuring these are assigned to and resolved by the correct support teams or vendors. Escalate any issues or concerns more »

IT Service Desk Engineer Middlesbrough/Onsite £20,000 - £25,000 Are you passionate about IT and ready to embark on an exciting journey with a leading Managed Service Provider? We're working with a prominent Managed Service Provider renowned for delivering exceptional IT solutions … we want to hear from you. Day-to-Day: Offer front-line technical support to end-users, ensuring prompt issue resolution. Collaborate with the service desk team to address IT challenges effectively. Contribute to the development of technical documentation. Maintain and support existing IT infrastructure and networks. Tech more »

culture where our clients’ needs sit at the forefront of every project. We have an engineering-led, tailored approach and around the clock support service has resulted in establishing an industry lead organisation, and to help with our rapid growth we are looking for a Service Desk Engineer Service Desk Engineer £27,000 - £30,000 UK Wide, however Yeovil/surrounding areas is preferred for training. 2pm-10pm Monday to Friday (enhanced pay for unsociable hours) 23 days holidays + bank holidays (increased with length of service) Simply health cash plan … Wellbeing hours Key Responsibilities Answering incoming calls on the service desk Providing telephone/remote assistance in resolving cases. Supporting in the areas of IT, Connectivity and UC. Pre-configuration of small projects Ensuring customer is kept up to date with issues/resolutions Experience Minimum 2 years more »

Service Desk Engineer (Hybrid) - £25,000 - £28,500 - Didsbury Principal IT are working with a well-known award winning travel expert based in Didsbury that are looking for a group IT engineer to join their team. In this role you will play a vital part in … supporting the head office, retail outlets and remote specialist locations across the UK. They are looking for someone who can confidently service staff face to face, share their passion about continuous professional development and has an innovative approach to incorporating new technologies into their operations. You will be responsible … network and server infrastructure. You will also be responsible for aligning the IT infrastructure with current and future business requirements. Reporting directly to the service desk manager, the role is hybrid with 3 days in the office based at the carrier office, although visits to their retail stores more »

last 2 IT apprentices recruited in the last 2 years both secured full time roles in our Tech Services team. Role Reporting to the Service Desk Team Lead, the Apprentice ICT Service Desk Engineer will provide support to internal customers, helping them to be productive … for our customer portal and other members of the team Adopt a flexible working style to ensure the delivery of a high standard of service and positive customer experience Assist with the ongoing provision of a secure ICT infrastructure As part of the first line team you will be … to a wide range of abilities Maintain our asset register along with user profiles and system access rights To adopt a flexible responsive maintenance service between the core working hours (currently Monday to Friday 8.00am – 6.00pm) To complete all requirements of the apprenticeship programme and ensure other essential learning more »

Senior Service Desk Engineer – £27,500 -£30,000 + Benefits – Newton Le Willows, Merseyside (UK-based candidates only) The Role Do you have at least 3 years of IT service desk experience? IDT Support Solutions is seeking a Senior Service Desk Engineer … maintain clients' infrastructure and cloud services, such as Microsoft 365. Monitor clients' systems via remote monitoring tools. Escalate complex issues to a 3rd Line engineer when necessary. Ensure effective ticket management and communication with clients. Participate in the on-call service rotation (1 in 5 weeks). The … professionalism of our people, combined with the pro-active approach taken by our staff, ensures that we deliver a fast, exceptionally reliable and accountable service to our clients. We can act as a client's IT department or supplement an existing IT function. In both cases, we aim to more »

Role: 2nd Line Support Engineer Location: Preston, Lancashire Salary: Up to £32,000 Industry: Logistic/Operations Overview: I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy service desk team. This isn … t a general service desk, their team are extremely hands on and deal with BAU, infrastructure and projects! Key Responsibilities & Technical Stack * Provide high level technical support to users via phone, email, and in person. * Install, configure, and maintain operating systems and software applications. * Collaborate with other IT … networking including routers and switches - Draytek & Cisco * Server upgrades, installs and decommissioning * Citrix - other virtualisation beneficial - VMWare and Hyper-V * Excellent communication and customer service skills. Benefits: * Competitive salary up to £32,000 per annum. * 2 x year discretionary bonus (5%) * 25 days holiday plus your birthday off * Share more »

2nd Line Service Desk Engineer Opportunity for a 2nd Line Service Desk Engineer to join the UK's leading cloud technology managed service provider based near Leeds. Salary between £30,000 and £35,000 depending on experience plus benefits. Who we are: We … are the UK's leading managed service provider helping businesses across the UK implement cloud technologies, security and general support. We're looking for a driven individual who shares the same values for growth and development as us. Benefits: Hybrid working model. 25 days holiday plus bank holidays and more »

IT Service Desk Engineer Middlesbrough/Onsite £20,000 - £25,000 Are you passionate about IT and ready to embark on an exciting journey with a leading Managed Service Provider? We're working with a prominent Managed Service Provider renowned for delivering exceptional IT solutions … we want to hear from you. Day-to-Day: Offer front-line technical support to end-users, ensuring prompt issue resolution. Collaborate with the service desk team to address IT challenges effectively. Contribute to the development of technical documentation. Maintain and support existing IT infrastructure and networks. Tech more »