1 to 3 of 3 Service Desk Technician Jobs in the North of England

Job summary An opportunity has arisen for two IT Service Desk Technicians to work in conjunction with the Trust's existing support teams to provide a 24 hours Service Desk cover, 7 days per week and 365 days a year, on site and on a rota … technical support for all our services with the knowledge and skills to provide first-time-fix call resolution Recording, triaging and classification of Incidents & Service Requests using the ITIL incident management process Management of High Severity Support Incidents and communication with end users relating to the availability of the … live service Desktop support and troubleshooting Liaising with 3rd party vendors and on-call teams to escalate and resolve incidents Hardware and software installations Supporting mobile devices (such as Mobile phones, tablets and laptops) Participate in projects as required These vacancies are advertised on a permanent and full time more »

1st/2nd Line Service Desk Technician - £24K - £28K We are excited to offer an outstanding opportunity for a proactive and enthusiastic 1st Line Service Desk Technician with experience in a fast-paced service desk environment. In this role, you will be … staff and the IT team, ensuring issues are managed, monitored, and resolved efficiently and within established standards. Key Responsibilities Respond promptly and professionally to service desk queries, emails, and tickets. Offer friendly and supportive first-line technical support for hardware and software issues, including desktops, laptops, printers, and … days with length of service. Access to an Employee Assistance Programme. Summer and Christmas parties. Employee events throughout the year. Training opportunities. Death in service benefit.* Cycle to work scheme.* Referral schemes for bringing in new claims and team members. City centre location. Paid day off on your birthday. more »

IT Service Desk Technician - Brandesburton - £26,000 Principal IT are working exclusively with a well-known business based in Brandesburton. Our client pride themselves on special a fast-track, sustainable delivery of modular buildings for long and short term application. To be successful in this role they … skills and ability to work without supervision Experience of mobile device and application management across Microsoft, Apple and Android platforms Essential Skills: Great customer service Experience in a similar IT support role is essential. Good working knowledge of MS Windows (client devices) Understanding of Windows Server, MS Exchange and … Android platforms The Package 25 days annual holidays plus bank holidays Annual bonus Christmas Shut Down Annual Salary reviews Employee Wellbeing X3 Death in Service How to Apply If you are interested in hearing more about this IT Service Desk Technician position or interested in applying more »