1 to 4 of 4 Systems Management Server (SMS) Jobs in the North of England

customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft and Apple domain ~800 HP laptops and MacBooks, 150 desktops, 130 iMacs, 50 servers Cisco VOIP phone system Classrooms with interactive … whiteboards, data projectors, and audio systems HP switches throughout LAN infrastructure Microsoft Windows 2008 R2, Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned … agreed SLA Escalate unresolved incidents and report third-party service requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure more »

event. Role Duties include: Attending sporting facilities and events, the events team install and manage the smooth running of timing and scoring data systems Supporting senior members of the team Attending weekday and weekend events Preparing equipment (inclusive of packing vans and cleaning equipment ready for Events) Planning … workload Installing/testing technical IT equipment and systems Testing equipment and systems Project management – for the lead up to an Event Liaising with customers – via calls, emails and face to face Hardware support IT and software knowledge with experience with Microsoft Excel Learning … equipment to collate timing/scoring data, produce results and the dissemination of this to participants and spectators using a variety of mediums including SMS results messages, television graphics, electronic scoreboards, LED video screens, custom event aps, social media and tracking tools. APG Leisure (our swimming products side of the more »

and technology in the industry. PRINCIPLE ACCOUNTABILITIES: • Supporting the Recruitment Team in all their administrative tasks • Candidate searching/outreach via email, mail shot, SMS using various recruitment platforms. • Creating adverts based on client requirements and uploading to recruitment platforms. • Applicant processing and tracking with client relationship management more »

as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social media Take ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situation Input … quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashion Liaise with internal departments and external companies to ensure a seamless and consistent service for customers If this role sounds of interest more »