IT Support Engineer (1st / 2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customer service, they utilise corporate-grade systems and specialist support software. Job Description We are seeking a … cloning drives, and data backup Installation, configuration, and maintenance of Microsoft Windows 10 & 11 Microsoft Office (2016, 2019, Office 365 Apps) Network Fundamentals (TCP/IP, DHCP, DNS, VPN, Routing) Wireless networking maintenance and fault resolution ADSL / FTTC / FTTP / Leased Line / 4G & 5G Broadband TCP/IP, Routers, VPN, Firewalls VoIP Phone technology Wi-Fi Systems Microsoft Windows Server 2016 and later Active Directory Apple Mac (desirable but not essential) At least 1 year more »
come with all perm benefits. Essential experience: * Expert level knowledge of Windows 7 and Windows 10. * Office 365 * Microsoft Exchange * Azure * DNS, DHCP, TCP/IP * Laptops and Mobile Devices If you are interested in the opportunity to join an exciting and market leading more »
Stockport, Greater Manchester, North West, United Kingdom
Quest Global Engineering Limited
Months contract Required Skills: Experience in Security tools like Qualys, OpenVAS, crowdstrike, Wireshark, OWASP ZAP, Metasploit Well versed in networking OSI layer, TCP/IP stack, VPN, Firewalls, subnetting, DNS, DHCP, FTP / SFTP, TLS, SSL, Apache, MSSQL, MySQL, Microsoft exchange services … Microsoft 365 Admin, cloud IAM Roles & Responsibilities: Involvement in the design, tender, procurement and delivery phases of new projects. Involvement in the installation / configuration of infrastructure for new customers and improvement / enhancement of existing customers Ability to oversee the performance of infrastructure across the … infrastructure managed services customer base and in-house services Ability to monitor the performance of servers, proactively identify issues / abnormalities that may pose threat to customers services Ability to review performance logs, identify trends, patterns and detect irregular behaviours Mange the monitoring solution set up, update, enhance more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Twenty-Four IT Services Ltd
Windows Server: Strong skills in Windows Server administration, including Active Directory, Group Policy, DNS, and DHCP Networking: Solid understanding of networking principles, including TCP/IP, DNS, VPNs, and firewalls Knowledge of cyber security principles and best practices, including identity management, data protection, and more »
who employ more than 8500 colleagues. What the role involves Owning escalations as the subject matter expert for BAU tickets escalated from 1st / 2nd line teams. Resolving complex tickets across all hardware & software platforms at a 3rd line level. Manage & maintain the various tool sets and solutions … around security / mail hygiene / backups. Manage 3rd party vendors to drive fault resolution and change on software / hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware / software / cloud solutions. … respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: MSP / IT Services experience. Public cloud - Microsoft Azure. O365, Teams, Exchange online, PowerShell experience. Strong VMware and Hyper-V knowledge. Understanding of WAN, SDWAN, MPLS more »
York, England, United Kingdom Hybrid / WFH Options
VetPartners Limited
change and improving processes within the VetPartners IT Operations team. Owning escalations as the subject matter expert for BAU tickets escalated from 1st / 2nd line teams Resolving complex tickets across all hardware & software platforms at a 3rd line level Taking ownership of complex and technically challenging issues … with the ability to produce RCA documentation upon resolution Manage and maintain the various tool sets and solutions around security / mail hygiene / backups Manage 3rd party vendors to drive fault resolution and change on software / hardware issues Manage multiple managed service … providers to drive fault resolution and change on hardware / software / cloud solutions Documenting fixes – you will enjoy building a Knowledge Base to share between colleagues Support the projects team with infrastructure support and project delivery using your specialist skill set Proactive monitoring and maintenance more »
Essential Educated to NVQ Level standard or equivalent experience. Experience of helpdesk support Understanding of Active Directory (including Administration) Office 365 (including user / license Administration) Azure (Entra ID) user and group administration IT support (including Networking TCP/IP, DHCP / DNS) Beneficial Experience with setting up and troubleshooting Zoom / Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune including Autopilot laptop provisioning. Apple iPhone / iPad enrolment Understanding / Awareness of ITIL support more »
desirable) Windows Server (2012, 2016, 2019, 2022) Active Directory Virtualization (Hyper-V and VMWare) Office 365 Administration (Essential) Backup solutions (Veeam or similar) TCP/IP networking and wireless networking knowledge (Unifi), including firewalls, switches and APs. Antivirus solutions (Webroot, Sentinel One or similar … Windows 10 / 11 client support Flexibility to work outside of business hours as needed. Included overnight travel if required. (Rare) Excellent communication skills in written and spoken English. Professional, positive, self-motivated, and self-sufficient attitude Ability to perform well under pressure and adapt to shifting priorities. more »
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
Here's why you'll love this role… - You will design, implement and maintain core infrastructure. - You will be testing and documenting network TCP/IP performance. - Creating customised network management tools, to evaluate, monitor and report network statistics. - You will be providing advanced … problem for you. - Knowledge and review of action plans for planned and unplanned changes to the network infrastructure. The benefits… - Pension – 5% employer / 5% employee contribution. - WPA Health Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP … / 7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular ‘Lunch & Learns more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
IT First Line Service Desk Analyst Location: Newcastle Salary: £24000 4 on 4 off shift after 6 months Type: Permanent / Fulltime Our client is one of the UK's leading providers of quality public transport. The Service Desk is the entry point and ongoing single point of … Adhere to, promote, and support the company's Information Security policies. Essential: * IT Service Call Management * Remote service * Active directory Administration * Understanding of TCP/IP, DHCP and DNS. * IOS and android device setup and support * Microsoft Office 2010 and above * Printer Support * Fundamental more »
1st / 2nd Line Support Engineer - MSP - £ 30 ,000 + on-call / call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st / 2nd Line Support Engineer with a good knowledge … would be spent on customer sites (generally within an hour of Cheshire) with also 1 week in every 4 spent on-call (24 / 7 cover) which is paid extra for being called out. This tends to be only for extreme circumstances that are critical issues and happens … vehicle provided and a fuel card for business use. You will ideally have a skillset covering: Windows Server and associated technologies Virtualisation - VMware / Hyper-V Understanding of security solutions (e.g. firewall policies, VPN, IPS, filtering, EPDR) LAN / WAN technologies, with networking concepts such as more »
Leeds, England, United Kingdom Hybrid / WFH Options
Cyber Security Jobsite
network access available at this location). The SOC Analyst roles are 'hands-on' shift based roles, working as part of a 24 / 7 operation with four shift teams working in a standard rotation. They are responsible for utilising the SOC's Security Incident and Event Management … triage, analyse and investigate alerts, log data and network traffic using the Protective Monitoring platform and Internet resources to identify cyber-attacks / security incidents. Categorise all suspected incidents in line with the Security Incident policy Recognise potential, successful and unsuccessful intrusion attempts and compromises through reviews … improve the service and review use cases and propose changes and enhancements in line with the changing threat. Requirements Technical Basic Python and / or scripting skills, Windows, OS X, and Linux Experience using Splunk and Sentinal Working with a range of security tooling / technology more »
in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
o Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. o Good Customer management skill. o Good in oral and written communication. o Able to … enterprise LAN, WAN, Server setups and concepts. Ability to perform smart and physical assistance activity under instruction, at sites. o Ability to lift / move computer equipment weighing up to 50Lbs. o Conference room A / V equipment assistance & troubleshooting o Basic VOIP phone configuration & troubleshooting … termination panels all under ‘Smart Hands’ capability. Operating System & Software : o Skilled in desk side support for Installing & troubleshooting Operating Systems(Win 7 / Win 10 / MAC / Linux) o Experience with Anti-spyware and Anti-virus software. o Basic installation and troubleshooting more »
Warrington, England, United Kingdom Hybrid / WFH Options
Candour Solutions
tools to help world class products and services based on business requirements. They understand work-life balance is important and therefore offer flexible / hybrid working, with a good office environment when you are in. The company prides themselves on teamwork so to promote this they offer out … with... 1-2 years experience in a similar role Bachelor's degree in Computer Science or related field (highly desirable) C# SQL (MySQL / MariaDB) HTML / CSS / JavaScript including JavaScript frameworks Ability to work collaboratively in a team environment Strong communication skills … and a passion for learning and growing in the field of software engineering Desirables: AWS Services (DynamoDB, SQS, S3, Lambda) TCP/IP Unit testing Interview process This will be a 2 stage interview process with interview slots available for next week, so don more »
triage, analyse and investigate alerts, log data and network traffic using the Protective Monitoring platform and Internet resources to identify cyber-attacks / security incidents. Write up high quality security incident tickets using a combination of existing knowledge resources and independent research. Understand Threat Intelligence and its … service and review use cases and propose changes and enhancements in line with the changing threat. SOC Analyst Technical Experience: Basic Python and / or scripting skills, Windows, OS X, and Linux Experience using Splunk and Sentinal Working with a range of security tooling / technology … threat actors, TTPs and operationalising threat intelligence. Experience in investigating complex network intrusions (by state-sponsored groups or targeted ransomware attacks). Understand TCP/IP component layers to identify normal and abnormal traffic Understanding of AWS & / or Azure cloud services more »
York, England, United Kingdom Hybrid / WFH Options
Candour Solutions
Infrastructure Support Analyst – York (outskirts – hybrid / remote) #TeamCandour have been retained to source an additional Infrastructure Support Analyst to join the burgeoning team of a thriving Microsoft Gold Partner based on the outskirts of York working on a hybrid / remote basis. One of favourite … similar role. · Microsoft products (Windows, SCCM, O365, Intune, Azure, SQL) · VMWare (vCenter, ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting TCP/IP networking, including switches, routers, firewalls, VLANs and VPNs · Understanding of ITIL And how you will be using them more »
Job Title: Network Engineer – Field Based Salary / Package: Up to £25-30k (Includes company car) Location: Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By … of experience in field support Experience with maintenance & configuration of operating systems like Windows 10 & 11 Knowledge surrounding the networking field – Wireless APs / Routers / Switches / 4G / 5G Knowledge surrounding networking hardware – Cabling / Patching / Socket Installation Understanding of OSI or TCP/IP models Understanding of protocols like TCP/ UDP /IP/ DNS / DHCP / NAT /more »
knowledge of LAN and SD-WAN technologies, including routers, switches, access-points, firewalls, and WAN optimization. Strong understanding of networking protocols such as TCP/IP, DHCP, DNS, and VLANs. Excellent communication and interpersonal skills, with the ability to effectively interact with clients and … customer-focused environment. Applicants will typically be CCNP qualified or working towards this. Vendor-specific experience in Cisco routing and switching. Meraki MX / MS / MR deployment skills, including SDWAN, Dashboard, Licensing, Wi-Fi and switching best practice. In-depth Palo Alto experience and / … EIGRP Advanced knowledge of routers, switches, firewalls & Access Control Lists (ACLs) Understanding of core network routers and infrastructure Hands-on experience of IP network design, implementation, and troubleshooting A strong background in configuring firewalls for Corporate and / or ISP services, to include: Centralised /more »
exude confidence. What will you be doing day-to-day? Be a key influence on our VoIP platform, with an emphasis on Kamailio / FreeSwitch, / Asterisk & RTPEngine best practice Deploy and configure SBCs, B2BUAs, Registrars and Gateways in the cloud. Analyse SIP Traces and flows … along the way, including AWS. Work with partners to define and deliver integrations in order to deliver our services to our customers 24 / 7, worldwide with the best quality in the market. What you’ll need The tech stuff: Experience configuring Freeswitch or Asterisk Ability to analyse … SIP Traces and Flows TCP/IP, SIP, RTP, DNS. Understanding of WebRTC protocols: ICE, STUN & TURN A bonus - some knowledge of Kamailio The human stuff: As shipping great products is a team sport, active communication and collaboration is vital to our collective success. more »
York, England, United Kingdom Hybrid / WFH Options
Hays
and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will more »
responsibilities they are looking for in a candidate are: Experience with testing software (typically Windows application and browser-based) Understanding of Network protocols (TCP/IP) and Serial Data Experience with the Microsoft Windows platform, .NET stack and Web Development. Previous hands-on experience more »
up to date with the latest technologies and certifications. Desirable Technical Experience: (Not All Essential) Active Directory, Group Policies, Azure AD DNS, DHCP, TCP/IP, WAN / LAN Windows Server Exchange – Office 365 InTune / EndPoint VMware /more »
years of experience in a SOC Analyst or similar role. Strong knowledge of security methodologies, processes, and technologies (firewalls, SIEM, IDS / IPS). Proficiency in TCP/IP protocols, network analysis, and troubleshooting. Experience with incident response and threat intelligence. Excellent more »
and efficient IT environment. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and / or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Assist with user account … instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st / 2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange … Office 365, Windows 10 / 11, VPN Familiarity with basic networking principles and troubleshooting - DNS, DCHP, TCP/IP Passionate about IT and providing customer service If you have experience working for a Managed Service Provider and are actively looking for a more »