IT Technician
Northampton, United Kingdom
Northampton General Hospital
cannot be resolved by the 1stLine team. Responsible for expensive ICT equipment and configuration, testing and installation software, repair and maintenance of ICT equipment. Asset tagging and recording as required. Check user requirements which may require configuration/customising the hardware/software to individual user requirements incl. transfer … there is a 2nd line on-call service available to the Group. Contributing to the Service Desk knowledge base. Contributing to the Groups Configuration Management Database (CMDB) in conjunction with the Service Delivery Analysts. Contributing to the Groups asset management database in conjunction with the Hardware and … Software Asset Analyst. Provide second line technical and operational support services for the Groups satellites sites as and when required. Liaise with 3rdparties, such as the NHS.net Service Desk. Ensuring that you provide feedback to end users on the progress of their incident on a regular basis through the more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted: