1 to 7 of 7 Service Delivery Jobs in Northampton

Junior IT Service Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior … Service Delivery Manager armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You'll be … an integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity more »

the latest mobile technology, reducing paper usage and utilising clinical decision support tools. As EPR Applications Manager you will be responsible for the efficient delivery of a the EPR configuration and build, focusing on the delivery to internal project based timelines. Main duties of the job You will … ensuring a swift and coordinated response, ensuring downtime is kept to a minimum. Through your detailed knowledge of the Trust business processes and their delivery via the systems, you will lead on continuous improvement, recommending and implementing improvements to systems and related procedures. For further details please see detailed … supported and has a sense of belonging working for Kettering and Northampton General Hospitals. Job description Job responsibilities Main Duties Responsible for providing a Service Desk call logging and first line incident resolution service. Resolving as many incidents as possible at the first point of contact (first-time fix more »

Ensuring that the Incident Management System is used effectively to ensure all details of actions and contact are recorded appropriately. Monitor, respond and action Service Call Queues for the Unified Communications team efficiently and effectively as a part of daily operations. Ensure that all service impacting incidents and … changes are communicated clearly to the business and internally within the department to the appropriate team managers and to the Service Desk via their manager. The post holder will provide access to the telephone switch rooms and the distribution points. Logging of faults/warranty claims with system and … Have high-level awareness of the financial performance of Unified Communications, including achievement of financial targets, balancing potentially conflicting demands of budgetary requirements and service requirements. Deputise for the Unified Communications Team Leader as necessary and where appropriate. Technical Service Delivery The post holder will be responsible more »

their client base, managing all interactions to guarantee swift and proficient resolution. You should have a minimum of 2 years experience in a customer service role within an IT environment, and preferably experience working in an MSP. Responsibilities of the Technical Account Manager: - Oversee and regulate the collective inbox … management or relevant stakeholders as needed. - Maintain meticulous records of client engagements and resolutions to ensure transparency and answerability. - Collaborate with the Head of Service Delivery to devise and implement superior standards for client support and service delivery. - Proactively spot avenues for process enhancement and augmenting the … client journey. - Engage in training and development activities to improve proficiency in service delivery and client relations. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (url removed). If you refer someone ideal for more »

equipment. In 2018 we established ourselves as a manufacturer with our own Aegis, Fortis and Parvis machinery range, whilst continuing to deliver high quality service support for metal detection, X-ray and static/dynamic weighing systems supplied by other manufacturers. The Role We are seeking a hands-on … Commissioning Engineer to join our expanding manufacturing and service delivery team in a hybrid factory/field role. Working from both our Rushden production facility and remotely at customer sites within the U.K., you would ideally be located in the Northamptonshire area. The role will support pre-delivery … delivering engineering excellence with timely, cost effective completion. All work will be completed to UKIS quality standards. Key Duties: · Factory Acceptance Testing and pre-delivery set-up to a range of in-line inspection machinery solutions. · On-site installation and commissioning of inspection machinery solutions. · PPM maintenance tasks on more »

General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless service delivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »

Services business. It will develop and implement the strategy to drive growth, focussing on driving new business, customer retention, supplier/3rd party relationships, service delivery and quality. The Board of Directors are looking for someone who can think creatively and can recruit/develop a strong team more »