5 of 5 Coaching Jobs in Norwich

they’re clear and accurate, and research and write new content to fill any gaps Help improve the technical knowledge of our sales team, coaching them on new developments within 360 Office and the wider 360 Office ecosystem Personal characteristics Maintain a laser focus on quality, with top-notch written ...

Acting as the key operational contact for client accounts post-implementation. Assuring client SLAs are achieved through oversight of team workload and allocation Leading, coaching, developing and supporting a small support team, driving performance and development. Prioritising and overseeing incoming support issues and escalations. Liaising with software providers and technical ...

record managing complex client relationships in regulated environments Strong experience handling escalations, major incidents and high-pressure situations Demonstrable success improving team performance through coaching and accountability Confident engaging with senior client stakeholders (Director level and above) Technical Understanding Microsoft 365 and Azure Intune and endpoint management Networking and connectivity ...

client-related issues. Driving improvements across service delivery, processes and performance. Managing departmental budgets, forecasting and resource planning. Supporting and developing team members through coaching, 1:1s and performance management. Working closely with sales teams to support pre-sales, solution design and client strategy. Attending client meetings, building strong relationships ...

escalations, and driving consistent, high-quality service delivery. Alongside client ownership, you will lead and develop a Support team, providing clear direction, performance management, coaching, and capability development. A strong technical understanding is essential to build credibility with engineering teams and bridge the gap between delivery and client outcomes. ...