1 to 1 of 1 Customer Service Jobs in Orpington with Remote Work Options

other marketing-led channels. The role will take enquiries from initial contact through to completion of a sale and remain in contact with the customer post-sale to maximise opportunities for upselling from our range of add-on and consumable products. The role will also have a key place … such opportunities through to order receipt and payment. Qualify all inbound enquiries to website, sales inbox, or trade shows. Call upon support from marketing, customer services, or product specialists to satisfy customer enquiries. Establish Budget, Timeline, and Authority for any Opportunities arising. Issue quotations, follow-up according to … team guidelines, and close Opportunities as lost/won as appropriate. Work with the customer service team as needed to process and complete Orders. Promote relevant upsells, cross-sells, or consumables to recently purchased customers. Seek reviews, case-studies, and testimonials from customers with noteworthy applications. Report on more »